User Guide
MoneyBack Guarantee or refunds. Pricing and policies subject to change.
Services subject to Cox StraightUp Internet Customer Agreement (including
arbitration provisions) (cox.com/SUI-agreement), Acceptable Use Policy (cox.
com/aup) (including Cox’s right to terminate service for abuse of network),
and other policies (cox.com/policies). Other restrictions may apply. © 2022
Cox Communications, Inc. All rightsreserved.
Cox Voice:
*
Rates shown are retail rates for various standalone services.
Unlimited plan long distance minutes may be used only for residential, non-
commercial voice calls and usage that is not consistent with suchuse may
subject your account to review and/or suspension or termination of your
service. Calls to Mexico that terminate on a cell phone or other wireless device
will incur a $0.10 per minute charge. Telephone modem and other equipment
(collectively “Customer PremiseEquipment” or “CPE”) may be required
and will be provided for the duration of phone service subscription. Upon
disconnection of phone service, CPE must be returned within 30 days or a
monthly rental fee or lost equipment charge will apply. CPE uses household
electricalpower to operate. Telephone service, including access to e911 service,
will not be available during a power outage without battery backup or if the
CPE is moved or inoperable. Service does not come with a battery unless
you order it. You may purchase a backup battery fromCox. You must monitor
and replace the battery as needed (see http://www.cox.com/battery). Pricing
above excludes installation, taxes, surcharges, and other fees. All packages
and prices are subject to change. Subject to credit approval. Other restrictions
may apply. Telephone serviceprovided by an affiliated Cox entity and may
utilize third-party services and facilities. Service may not be available in all
areas.
**
Simply Worldwide rates found at: cox.com/phone.
Cox Homelife:
*
Rates shown are retail rates for various standalone services.
Cox Homelife® is available to residential customers in select Cox service
areas. Cox Homelife smart home service plan requires Panoramic Wifi and
compatible equipment purchase. Includes continuous video recording on
up to four cameras. Homelife Automation and Homelife Security equipment
not compatible. Includes Easy Connect self-install: https://www.cox.com/
residential/learn/easy-connect.html;additional fee may apply for technician
visit after failed self-installation. Advertised rate includes monthly recurring
service charges but excludes professional installation, equipment, taxes,
trip charges and other fees. May be subject to credit approval.Cox Homelife
smart home service plan is not a monitored home security system and
includes home automation services only; Cox Homelife Security service plan
required for professional monitoring services for intrusion, smoke/fire and
related system components.Cox Homelife Security service plan required for
professional monitoring services for intrusion, smoke/fire and related system
components. 24-HR Video Recording requires eligible Homelife service tier
(Automation or Security), additional monthly recording fee, and compatible
iCam2 cameras. Additional Homelife cameras not included and are extra if not
already owned. A high-speed Internet connection is required. Pricing above
excludes installation, additional equipment, taxes, trip charges, surcharges,
and other fees. All prices and packages are subject to change. Subject to credit
approval. Other restrictions may apply.
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Touchscreen remains property of Cox
and must be returned to Cox upon termination of service to avoid additional
charges. Local ordinances may require an alarm user permit or external lock
box. Las Vegas customers will incur an additional monthly verified response
fee (currently $4.00/mo.).Cox Homelife Services provided by Cox Advanced
Services: Arizona, LLC–Alarm Lic.
#
18141–0, ROC Lic.
#
310876; Arkansas,
LLC–Lic.
#
E 2014 0026/CMPY.0002278; California, LLC–Alarm Lic.
#
7196 &
Contractor’s Lic.
#
992992; Connecticut, LLC; Florida, LLC–Lic.
#
EF20001232;
Georgia, LLC–Lic.: Bryan David Melancon
#
LVU406595; Idaho, LLC–Lic.
#
024933;
Iowa, LLC–Lic.
#
C121646 & AC268; Kansas, LLC–Topeka Lic.
#
109 & Wichita Lic.
#
2015–36492; Louisiana, LLC–Lic.
#
F 2006; Nebraska, LLC–Lic.
#
26512; Nevada,
LLC dba Cox Homelife–Lic.
#
78331; Ohio, LLC–Lic.
#
53–18–1671; Oklahoma,
LLC–Lic.
#
2002; Rhode Island, LLC–Lic.
#
9314; Virginia, LLC–DCJS Lic.
#
11–7776;
DPOR Lic.
#
2705164725.
The Cox App and My Account
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settings with just a few taps, all in the palm
of your hands with the Cox App, or on your
computer at cox.com/myaccount.
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and check data usage
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schedule a payment
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