User manual

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+ I am still confused even after reading the manual.
COWON website(www.COWON.com) provides support for users of COWON
products with FAQ (Frequently Asked Questions). Users are strongly
encouraged to check out the website for further information regarding
product usages and firmware upgrades. For individual inquiries, please
contact us on-line as we will try to help you as best as we can.
+ The player does not turn on.
Verify the battery level or that the device is connected to a power supply.
Charge the battery for a certain period and turn on vv if the battery is
completely discharged. If the buttons or touch screen do not respond during
use, press and hold the volume + and − buttons to reset for 6 seconds
or more.
+ I can’t hear any sound.
Check if the volume is set to “0”. Check if there is any file available in the
player. If there is no file in the player, you will not hear any sound. Please
note that corrupted files will result in a noise or discontinued playback. Make
sure the earphones are connected properly. Impurities in the earphone jack
can cause a noise.
+ I’ve set the incorrect language, and now I can’t operate the device.
I
f you’ve set the incorrect system language, connect the device to your
computer, delete the ‘SYSTEM’ folder of the device, and then reboot the
device. You will be able to select the language the same as the initial setup.
* If you’ve set user EQ profiles, be sure to back up the profiles before
deleting.
+ Files that I have stored do not appear in the list.
Each mode shows you a list of playable files only. To view all files that you
have stored, select the Browser mode. Please note that System folder will not
appear in the Browser.
TROUBLESHOOTING
+ Computer cannot recognize the player when connected.
If connection is unstable due to frequent disconnects, connect directly to the
USB port on the main board of the PC.
+ Memory capacity of the player is different or smaller than specified.
The memory capacity indicated by Windows may be different from that
indicated by the memory manufacturer. The actual capacity will be reduced
from the original size because some space of the memory should be used as
the system area for normal operation.
+ The player does not play properly when memory is full.
Part of the memory is used for settings and system memory in the product. If
files are saved in this space, the product may not function properly. Therefore,
please keep a minimum of 100MB of free memory while using the product.
+ After formatting the product on my PC, it can no longer be read
by my PC, the memory has been reduced, or the file transfer rate
is slower.
The built-in memory of the product is already formatted and does not require
additional formatting. The PLENUE D3’s internal storage and any external
microSD cards (64GB or more) must be formatted using an FAT32 formatting
tool (e.g. guiformat) to be properly recognized. (32KB allocation unit size is
recommended.)
This product does not support the format of MAC OS.