User manual

27
COWON D20
+ Troubleshooting
Additional
+ I can’t hear any sound.
Check if the volume is set to “0”. Check if there is any le
available in the player. If there is no le in the player, you will
not hear any sound. Please note that corrupted les will result in
a noise or discontinued playback. Make sure the earphones are
connected properly. Impurities in the earphone jack can cause a
static noise.
+ Files that I have stored do not appear in the list.
Each mode shows you a list of playable les only. To view all les
that you have stored, select the Browser mode. Please note that
System folder will not appear in the Browser.
+ Album image is not displayed in Music Mode.
To display an album image, the music le must have an image
stored in its ID3 tag. Please save an image in the le using a
program for editing ID3 tags. D20 supports Album Art 2.0 and
you can store up to 6 album images.
+ Video won’t play.
Make sure that your les are in a format that D20 supports (check
the codecs/resolution/options). If you’re unsure of a video’s
compatibility,use a video conversion program (e.g. JetAudio) and
then play the converted version.