User guide

green light will continue to flash even after the KSC52 Power switch is off. Don’t worry, when you
unplug the USB cable the LED will stop flashing.
PC Connectivity Troubleshooting
When you connect any device to a PC USB port, Windows detects, then establishes a basic communications
link with the device. The device tells Windows what it is, plus provides information such as the data rate it is
designed to operate with. Windows then adjusts settings so it can work with the device.
Sometimes this “handshaking” isn’t successful. Sometimes the USB port can get confused, kind of like when a
Web browser gets hung up or crashes. You might see an error message displayed such as “The USB device has
malfunctioned” or “Windows does not recognize the device”, or nothing happens at all. In this case:
A. Check to make sure that all KSC52 switches are off (both Power and Remote), unplug the USB
cable, then reconnect the USB cable, and slide the KSC52 Power switch to the on position. Watch
the status LED; it will be steady Red if the KSC52 battery is not fully charged, but then it should
start flashing green to indicate the KSC52 is on. Watch the My Computer or Windows Explorer
window (whichever you are using) to see if the icon for the KSC52 appears indicating the KSC52 is
connected.
B. If the KSC52 still doesn’t connect, turn the KSC52 power switch off, unplug the USB cable from the
PC, then restart the PC. When the PC is fully booted up, plug in the USB cable, then slide the
KSC52 Power switch on. Watch the status LED; it will be steady Red if the KSC52 battery is not
fully charged, but then it should start flashing green to indicate the KSC52 is on. Watch the My
Computer or Windows Explorer windows to see if the icon for the KSC52 appears.
C. Like any electronic device with a microprocessor, it is possible under rare circumstances for the
processor to get “confused” (like when your computer crashes). While very unlikely, if you’ve tried
everything and the KSC52 still won’t connect or function properly, try the software reset. On the
back of the KSC52, there are several rows of indentations. One of these is a very small hole in the
case (see the illustrations on page 1). The end of a small paperclip works perfect for this. With the
KSC52 Power switch on, insert the clip end into the small hole and press down. You’ll feel a
microswitch close; hold it down for about 3 seconds and release. This resets the KSC52.
D. There is also the possibility, though also rare, that the USB port on the PC may not be working. Try
another USB port.
E. Last but not least, is the KSC52 battery sufficiently charged for the KSC52 to operate? If the LED
was glowing red when the KSC52 was connected to the USB port and will not Flash Green when the
KSC52 Power switch is moved to the on position, low battery may be the problem.
KSC-52 Micro DVR 6 User Guide v1.3
Procedures A and B above typically resolve connectivity issues.