Page Watch the set-up video on our website at: www.covertscoutingcameras.
What you will need to set this camera up: -Internet Access to Choose Your Plan. https://secure.covert-wireless.com -At least 4 AA Batteries -SD Card Page 2 .
Table of Contents Page 3 Camera Button Control Diagram .............................5 Installing the Batteries .............................................6 Downloading the Mobile App ..................................7 Purchasing Your Plan ...............................................7 Setting up the Wireless Network .............................9 Sending a Test Photo .............................................11 Customizing Camera Settings ................................12 Troubleshooting .......
Congratulations on your purchase of the Blackhawk LTE Covert Scouting Camera! We truly value your business and will continue to provide you top quality customer service should you ever need help with any of our products. Check out our other products on our website at: www.covertscoutingcameras.com We hope you enjoy hassle free performance from this quality product for years to come.
Camera Button Control Diagram: Page 1. Invisible IR Flash 2. Lens 3. Light Sensor 4. Power Switch 5. PIR Sensor 6. Keyboard 7. HD Display Screen 8.
Installing the Batteries: Your Blackhawk LTE can function short term on 4AA batteries. Improved battery life on 8-AA, but we suggest you use 12-AA batteries to get the most out of your cameras battery life. Using Covert rechargeable NiMH, 2300mAh, AA batteries will extend the battery life significantly when paired with a Covert Solar Panel. DISCLAIMER: Do not use external power source (Example: Solar Panel) with non-rechargeable AA battery installed in camera.
Downloading the Mobile App: Search "Covert Wireless" in your Google Play Store or Apple App Store. Figure 2 Figure 3 Accessing the Web Portal: Open your web browser to: www.covert-wireless.com Purchasing Your Plan: Follow these simple steps to activate or renew a Verizon plan: https://secure.covert-wireless.com 2. Select the type of plan you'd like to add 7 Open your web browser to: Page 1.
3. Enter the IMEI for your Covert Blackhawk LTE found on the inside white label of the camera and on the outer packaging. Figure 4 4. Follow the prompts to select your rate plan, enter your personal/billing information and complete your purchase. Page Now that you have activated your Verizon plan, you will need to install a SD card in the bottom of the camera, (Covert SD card recommended). See Figure 6 for card orientation. Push in until it clicks and release.
Figure 5 Setting Up the Wireless Network: NET Tab: Page Quick Tip: If your camera doesn’t connect successfully, first make sure your SIM card is active on a Covert Wireless plan and then turn the camera OFF then back ON. (Power Cycle.) 9 While finding the network connection, you will see the words Searching Signal in red on the screen. The camera will then say Connecting to Server as it is connecting to our web-portal. Once you see signal bars in the top right corner, you are ready to move on.
Download Firmware: Anytime your camera needs a firmware update, it will be automatically pushed to your camera. When you go check your camera, we encourage you to press the menu button and scroll to FW Update. Press OK. This will download the latest firmware version in case there’s been an update. Page 10 Important Note: Anytime you make changes directly to the camera, press OK to save the changes on your camera.
Sending a Test Photo: Definition: This is a great way to make sure that your camera is working properly before leaving your camera set up remotely. Page NOTE: In the rare event your camera did not successfully send a picture, scroll down to Diagnose and Press OK. This will store a log file on your SD Card for you to send to a customer service technician for troubleshooting purposes. 11 1) Press the ► button that says SHOT one time to manually take a photo with the camera. 2) Press the OK button.
Figure 6 Figure 7 GPS: GPS tracks your camera’s location. Customizing the Camera Settings: Page Photo Mode: You can change Photo Size, set the Flash power, and Photo Burst in Custom Settings. Video Mode: You can further set the Video Size and Video Length. Picture+Video Mode: You can further set the Custom Settings, Video Size and Video Length.
Figure 8 NOTE: Photo Burst means your camera can take a 1 through 10 shot burst every time the PIR is triggered to take a photo. However, the camera will only send the FIRST photo. NOTE: Make sure to press OK to save your settings. If you do not press OK, your setting will return to the previous setting. Page PIR Sensitivity: The camera is triggered by heat and motion.
PIR Interval: The camera will be triggered based on the interval you select. We recommend using a 30 second trigger interval.
Select “ON” or “OFF”. Select the time you want your camera to operate. You can customize the weekdays and the start-stop time. If you want the camera to work at all times, select “OFF”. NOTE: 00:00-00:00 means 24 hours. Page Set Clock: The clock is set automatically from the wireless network. You can choose different date display formats.
NOTE: Military time is the only available option. Password: Select “On” and enter a 4-digit code to protect the camera from unauthorized use. Be sure to note the password and store the code in a safe place. It will not be possible to reset the code on your own. Select “Off”, if you do not wish to use a password. *If you forget your password, please contact Covert Scouting Cameras at support@dlccovert.com or call 877-462-1799 for an RA #. We require warranty registration to verify your camera.
Overwrite: Save new photos over the old photos on your SD card if it becomes full. Each time a new photo is taken, the oldest photo on the card will be overwritten. If the SD Card becomes full and this feature is turned off, your camera will no longer take photos. Formatting the SD Card: Delete all data off your memory card. Be sure that you won’t need the data any more. Default: With a reset to factory settings, all your customized settings will be lost.
cable. We also sell a Covert Solar Panel to directly hook up to your camera for optimal battery usage. MICRO USB: Your camera can use a mini USB cable to hook up to your computer or TV to look at the photos. Troubleshooting: Step 1: Go to your NET tab scroll down to 'FW update" and click okay (it will give you a few steps before it does it) Page Step 3: Go back to your SYS tab scroll up to download settings under it and press ok. Send a manual photo to make sure camera is working properly.
COMMON ERROR MESSAGES: Error 50: Bad signal. Turn off the camera, wait 30 minutes and try again. Error 01: Account Issue or Change Sim Card Error 40: Account Issue or Change Sim Card Error 23: Format, default, upload settings, take a manual pic, then do FW update and upload settings again. In that order. Error 28: Needs a new SD card Error 27: FW is up to date Page 19 Searching network and not gaining signal- 1. Make sure your service is not suspended and that your billing information is correct. 2.
• • • • For best results, mount the camera approximately 3 feet off the ground facing straight forward, as level as possible. To enhance the flash, we recommend positioning the camera in an area with a backdrop to reflect the maximum amount of light. For instance, place the camera 20-30’ from a field edge facing the woods. For the inside of timber, positioning the camera facing a thicket approximately 20-30’ away.
Covert Scouting Cameras Warranty: Covert Scouting Cameras warranties this product for a period of two (2) years from the date of purchase. This warranty only covers manufacturer’s defects and does not cover damage caused by misuse or abuse of the product. This warranty includes two years repair or replacement service on product from date of purchase. If you have problems with this product, please do not contact the store you purchased it from.
Page 1. E-mail or call our customer service department. -support@dlccovert.com -toll free: 877-462-1799 Please explain to the technician what issues you are having with your camera. 2. If you are asked to return your camera to Covert Scouting Cameras, you will be responsible for the cost of shipping to Covert Scouting Cameras. In return, Covert will provide fast and exceptional service as well as incur the cost of shipping back to you. (Only within the Continental United States.) 3.
4. Please make sure all the accessories are removed (i.e. SD Cards, batteries, solar panels SIM cards, straps, ETC.) before shipping. All accessories received by Covert Scouting Cameras will NOT be returned. 5. This warranty only covers manufacturer’s defects and does not cover damaged caused by misuse or abuse of the product. Covert International Warranty Policy and Procedure: 1. Outside the US, service is the available through the distributor/reseller of purchase. Page 3.
4. Insurance for returns is at the discretion of the customer. Additional charges apply for return shipping. In the maintenance of the product, Covert Scouting Cameras may use new or like-new assemblies or products for equal or improved quality. All defective parts, assemblies, and products become the property of Covert. Returns and claims will be handled according to the current Covert Scouting Cameras, Inc. procedure. Page a.
Page b. Damage, malfunction or degradation of performance resulting from improper use or connection to incompatible equipment or memory. c. Damage, malfunction, or degradation of performance caused by the use of nonCovert supplies or consumables or the use of Covert supplies not specified for use with this product. d.
THE ABOVE WARRANTIES ARE GIVEN BY COVERT WITH RESPECT TO THIS PRODUCT AND ITS RELATED Page Any service identified in the above list and provided by Covert at the Customer’s request shall be invoiced to the customer, at Covert’s then current rates for parts, labor and shipping. 26 g. Damage, malfunction or degradation of performance resulting from failure to properly prepare and transport the product as prescribed in published product materials. h.
ITEMS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. COVERT AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION. COVERT’S REPONSIBILITY TO REPAIR OR REPLACE, FOR DEFECTIVE PRODUCTS AND RELATED ITEMS IS SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THESE WARRANTIES.
Page 28 COVERT AND ITS VENDORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS) WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND IRRESPECTIVE OF WHETHER COVERT OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
Appendix One: Page Picture Resolution 20MP Lens F/NO=1.8 FOV (Field of View)=64° Flash Power Full, Low Display Screen 2.0” LCD Memory Card Up to 32 GdB Video Resolution 1080P, 720P, WVGA PIR Sensor Multi Zone PIR Sensitivity Adjustable (High/Normal/Low) Trigger Time <0.4s Weight Less than 1 Pound (without batteries) Operation/Storage Temp. -20 - +60°C / -30 +70°C Trigger Interval 5s – 60 min.
Page 30 1-8 hours (in 1-hour increments); 12 hours, 16 hours, 20 hours, 24 hours Photo Burst 1–10 Video Length 5–30s Power Supply 4AA, 8AA or 12AA Stand-by Current < 0.25 mA (<6mAh/Day) Power Consumption 12AA Batteries can transmit 3000+ photos. Low Battery Alert LED Indicator Mounting Rope/Belt/Python lock Dimensions 5.6”x4.