Phau Ntawv Qhia
TITLE:
PAIA and POPIA Manual
DOC No:
DMSA-PAIA/POPIA-01
REV:
00
Page 3 of 16
• in a manner which balances that right with any other rights, including such rights as contained in the
Bill of Rights in the Constitution; and
• the protection of personal information as prescribed by POPIA.
This Manual sets out the responsibilities of the DM Group’s appointed Information Officers who will take
up the duties mandated in PAIA and POPIA, to ensure compliance with PAIA and POPIA. This Manual
provides a reference to the records held by the DM Group and the procedures that need to be followed
to request access to such records.
Digital Matter respects the privacy of personal information. Please refer to the Digital Matter Privacy
Policy (
https://www.digitalmatter.com/privacy-policy/ ) for details on how Digital Matter collects and
uses personal information, with whom it is shared, and data subjects’ choices and rights in relation to
their personal information.
2. Disclaimer
This manual is not exhaustive and does not comprehensively deal with every procedure provided for in
PAIA and POPIA. Requesters are advised to familiarize themselves with the provisions of PAIA and
POPIA before making any requests to Digital Matter in terms of PAIA. Digital Matter makes no
representations and gives no undertaking or warranty that the information in this manual or any
information provided by it to a requester is complete or accurate, or that such information is fit for any
purpose. All users of any such information shall use such information entirely at their own risk, and
Digital Matter shall not be liable for any loss, expense, liability, or claims arising, resulting from the use
of this manual or of any information provided by Digital Matter or from any error therein. All users
irrevocably agree to submit exclusively to the laws of the Republic of South Africa and to the exclusive
jurisdiction of the Courts of South Africa in respect of any dispute arising out of the use of this manual
or any information provided by Digital Matter.
3. Company Background
Digital Matter Embedded South Africa is a wholly owned subsidiary of Digital Matter (Pty) Ltd which is
incorporated in Australia and is a leading global developer of low-power GPS and IoT hardware devices
and related software for asset tracking and management applications. Apart from Digital Matter, the
other wholly owned subsidiaries of Digital Matter (Pty) Ltd are Digital Matter B.V., incorporated in the
Netherlands and Digital Matter, Inc., incorporated in the United States of America. Digital Matter designs,
manufactures and supplies devices to 120+ countries around the world and have manufactured over 1
million devices and counting.
4. Company and Information Officers Contact Details
Full Name : Digital Matter Embedded South Africa
Registration Number : 2017/230901/10
Registered Address : The Oval, St. Georges Block, 1
st
Floor, corner Meadowbrook Lane and
Sloane Street, Bryanston, 2091
Postal Address : The Oval, St. Georges Block, 1
st
Floor, corner Meadowbrook Lane and
Sloane Street, Bryanston, 2091
Telephone Number : (+27) 11 540 9260
Information Officer : Marc Blum, as authorized and appointed by the Chief Executive Officer of
Digital Matter, as Head of Digital Matter as defined in PAIA, to ensure