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User Manual
Troubleshooting
Problem Causes Solution
Indicator light will not turn on and
unit will not heat.
Plug not properly in-
serted.
Reinsert plug.
Micro-switch not closed. Adjust the limit distance of mircro-switch.
Heating indicator is not on, the
temperature is not increasing.
Electric heater tubes is
not properly connected.
Tighten both sides of electric heater.
Heater is defective. Change electric heating tube.
Power indicator is on but the desired
temperature is not reached.
Temperature controller is
burned out.
Change temperature.
Temperature control is normal but
indicator is not on.
Indicator light is burned
out.
Change indicator.
Temperature indicator is on, but
heater tube is not hot.
Temperature limiter has
tripped.
Reset over heating protecting button by hand on
bottom of electrical box.
Temperature can not be controlled. Temperature limiter is out
of order.
Change temperature limiter.
Troubles listed are for reference. If any fault occurs, please discontinue use. Do not attempt to repair
yourself. This will void the warranty.
Transportation and Storage
During transportation, the machine should be careful handled by using the handles at the sides of the unit. The pack-
aged machine should not be stored in the open. It should be put in a ventilated warehouse without corrosive atmo-
sphere and placed right side up.
Daily Check
Before Using
• Make sure machine is on level surface.
• Check to see if power cord is frayed or damaged.
During Use
• Check control panel for damage.
• Check for any electrical smells.
• Check for any strange sounds coming out of machine
• Watch for oil spattering.
For Warranty Inquiries contact the locaon where you purchased the product:
[e-mail]. Please have your order number ready.
If you purchased this unit from your local store, please contact your store directly.
Online purchases, call 717-392-7261. Please have your order number ready.
Failure to contact the designated locaon prior to obtaining equipment service may void your warranty.
Galaxy makes no other warranes, express or implied, statutory or otherwise, and
Equipment sold or used outside the Connental United States
Use of unltered water (if applicable)
Galaxy has the sole discreon on wearable parts not covered under warranty
Equipment not purchased directly from an authorized dealer
Equipment that has been altered, modied, or repaired by anyone other than an authorized service agency
Equipment where the serial number plate has been removed or altered.
Damage or failure due to improper installaon, improper ulity connecon or supply, and issues resulng from improper
venlaon or airow.
Defects and damage due to improper maintenance, wear and tear, misuse, abuse, vandalism, or Act of God.
Any acon for breach of this warranty must be commenced within 90 days of the date on which the breach occurred.
No modicaon of this warranty, or waiver of its terms, shall be eecve unless approved in a wring signed by the pares.
The laws of the Commonwealth of Pennsylvania shall govern this warranty and the pares’ rights and dues under it.
Galaxy shall not under any circumstances be liable for incidental or consequenal damages of any kind, including but no
limited to loss of prots.
Galaxy warrants its equipment to be free from defects in material and workmanship for a period of 90 days. This is the sole and
exclusive warranty made by Galaxy covering your Galaxy brand equipment. A claim under this warranty must be made within
from the of the equipment. Only the equipment’s original purchaser may make a claim under this warranty. Galaxy
reserves the right to approve or deny the repair or replacement of any part or repair request. The warranty is not transferable. Galaxy
Equipment installed in/on a food truck or trailer will be limited to a period of from the original date of purchase.
04/2019