Warranty

COUTURE DREAMS
MANUFACTURER WARRANTY
COUTURE DREAMS TAKES UPMOST PRIDE IN EACH PRODUCT IT
MANUFACTUERS. COUTURE DREAMS INHERENT CHARACTERISTICS OF OUR
HANDMADE PRODUCTS SHOULD NOT BE CONSTRUED AS DAMAGES. IT IS
NORMAL FOR FINISHES, TEXTURES AND DYE LOTS TO VARY SLIGHTLY.
COUTURE DREAMS LINENS ARE HAND- DYED. A BY- PRODUCT OF THE HAND
DYED NATURE OF COUTURE DREAMS LINENS IS THAT THE DYE LOTS CAN VARY,
AND EACH FABRIC CHOICE WILL ABSORB THE DYE IN DIFFERENT INTENSITIES.
THIS CREATES THE ‘COUTURE DREAMS’ LOOK AND ADDS TO THE UNIQUENESS
OF OUR LINENS. WE CONSIDER OUR PRODUCTS INDIVIDUAL PIECES OF ART.
IF YOU DO RECEIVE AN ITEM YOU BELIEVE IS DEFECTIVE, PLEASE CONTACT US
AND WE WILL REMEDY THE SITUATION. AN IMAGE IS REQUIRED. AFTER
VIEWING THE REQUEST, WE WILL CONTACT YOU WITH RETURN/EXCHANGE
INFORMATION NECESSARY TO COMPLETE THE RETURN.
THIS DOES NOT INCLUDE:
• CUTS, SPILLS, OR OTHER MISUSE OF PRODUCT
• ABNORMAL ATMOSPHERIC OR ENVIRONMENTAL CONDITIONS
• IMPROPER MAINTENANCE
• REVERSE CROCKING (COLOR TRANSFER/STAINING)
• IMPROPER INSTALLATION
• ADDITION OF TREATMENT OR FINISH APPLIED AFTER PURCHASE