User Manual

1 Introduction

Read this manual if you are working in an enterprise and you have a system administrator. It is assumed that

your system administrator has either configured Bria on your beh alf or has give yo u instructions on con figuring

it yourself. If you are not working in an enterprise, read the user guide “Using Bria 3 for Windows – for Retail

Deployments”.

Bria is a softphone from CounterPath that enables you to make VoIP voice and video calls, send and receive

instant messages, share online status (presence) information, and exchange files.

Standard Telephone Features

The CounterPath Bria softphone has all stan dard enterprise telephone features, including:

• Call display and Message Waiting Indicator (MWI).

• Speakerphone and Mute.

• Redial, Hold, Do Not Disturb.

• Call history – list of received, missed, and dialed calls.

• Call forward.

• Call transfer.

• Call record.

• Auto answer.

• Six-party audio conferencing.

• Three-party video conferencing.

Enhanced Features and Functions

Bria also supports the following features and functio ns:

•Video

• Support for several languages in addition to English: Chinese, Dutch, French, German, Italian, Japanese,

Portuguese, Russian, and Spanish.

• IM and presence using the SIP SIMPLE protocol and the XMPP pro tocol.

• IM conferencing (group chat) via an XMPP account.

• Corporate chat rooms.

• Contact list containing the individual u ser’s contact s .

• Directory containing names from a shared LDAP directory or Microso ft® Active Directory®.

• Access to Microsoft Outlook® contacts from within Bria.

• File transfer via an XMPP account.

• Support for DTMF (RFC 2833 or inband DTMF).

• Integration with a SIP deskphone, so you can use either the deskphone controls or the Bria screens to

control a phone call.

• Automatic detec tion and configuration of audi o and vid eo devices.