User Manual

Bria for Windows User Guide – Retail Deployments
41
Sharing Online Status
Watching Others’ Status
To watch a contact’s status, that contact must be tagged:
• If you create a c ontact b y ente ring detai ls in th e Con tact Profil e, you can click the “ See th is person ’s online
presence” field in order to share status information.
• If you are using Out look as your co ntact sto rage, you can share status i nformation by selecting one or more
contacts and choosing Subscribe to presence.
• If you created a contact by importing a contact list, you can specify during the import whether you want to
share presence information.
When you choose to share d presence information, Bria sends the contact a notification requ est. The request asks
that you be able to see that person’s status. If the person allows th is request, then the icon beside their name (in
your Contacts) becomes color coded to specify their status.
Allowing Other Parties to See your Status (Publishing your Status)
Continuing from above, when the other person allows the notification request, your name is added to their
contact list. As soon as yo u are adde d to their list, a request is sent back to you requesting that they be able to
see your status. Bria accepts this request automatically, and the other person can now see your status.
Troubleshooting: When You Cannot See the Online Status
If you have an XMPP account, online status information (presence) is always handled through that account. If
you do not have an XMPP account, it is handled through one of the SIP accounts; see page 49.
If you do not have an XMPP acc ount, you sh ould not change the account used for p resence: ch oose one a ccount
when you first set up your SIP acco unts. If you switch accounts and th en switch again, the presence subscription
for some contacts will be lost and you will have to set up th e subscription again for each contact individually
(by checking the presence checkbox on the Contact Profile).
Receiving an Online Status Request
Someone who is not one of your contacts may add you as a contact on their end, and may include your SIP
address or XMPP address. In this case, yo u receive an Online Status Request .
The request is handled i n one of two ways: