User manual
Printer
is
on but
doesn’t print
To
be certain that your Labelwriter
is
printing and feeding labels
properly, you can run a self-test.
I.
Make sure a
roll
of
labels
is
loaded.
2.
Be sure the printer
is
OFF
and that the serial cable
is
not
connected.
3.
Locate the Form Feed button on the front of the printer.
4.
Hold the Form Feed button down while you turn on the
Labelwriter with the power button.
5.
The printer
will
begin printing a self-test pattern on the labels.
6.
End the self-test by turning the printer off.
7.
Reconnect the serial cable to the back
of
the printer, turn the
printer on again, and you’re all set.
If
the printer fails a self-test, check
to
see if the labels are loaded
improperly or
if
the serial cable
is
plugged in
(it
shouldn’t be
during the self-test). Reload the labels and retry the self-test.
If
the on/off LED
is
flashing and labels are loaded, this indicates
that the labels are jammed. You should remove the labels,
look
for jammed or crimped labels, and then reload the labels accord-
ing
to
the instructions in chapter
I.
The on/off light also flashes when you reach the end of a roll of
labels. Load a new roll and the light
will
stop flashing.
Self-test works
but printer
still
doesn’t print from
application.
If the self-test
works
fine but the printer
is
still
not
printing from
your application, do the following:
Check
to
be sure that you have selected the correct serial port
in your software and that the serial port
is
set for
19,200
baud no
parity,
8
data bits,
I
stop bit, and XON/OFF flow control. See
Appendix
E
for
details on setting these parameters.
Check
to
see that the serial cable
(or
parallel to serial adapter)
is
properly connected. Make sure you are using a Costar serial
cable. Other ones that
look
the same
will
not
work.