User Manual

1. Occasionally, the motor on this unit may arrive damaged from shipping or from
an obstruction causing damage to the fan blade.
2. Fortunately, the motor is an easy part to replace and requires the removal of a few
screws and a single plug.
3. Contact support for a replacement motor/fan assembly and for further details on
replacing the motor assembly.
4. My motor doesn’t seem to be pulling enough air.
1. The airflow on your unit is affected by many factors such as the unit’s CFM, the
size of the kitchen, the number of doors or windows in the kitchen, the length of
the ductwork, the number of elbows (i.e. bends) in the ductwork, the distance
away from the cooking surface, etc.
2. If your fan does not seem to pull air as efficiently as you would like, try holding a
thin tissue up to the baffle filters while the unit is set to the highest fan speed. If
the tissue is held up to the filters after you release it, the fan is working as
designed.
3. If the tissue falls easily, check that the ductwork has been installed properly:
1. Unplug the unit.
2. Remove the ductwork from the top of the unit, first removing any chimney
covers if applicable.
3. Plug the unit back in, and try the tissue test again.
4. If the fan holds the tissue without the ductwork installed, then there is an
issue with the installed ductwork or another aspect of the installation.
Contact a qualified specialist who can correct the installation and improve
the fans efficiency.
5. If the fan still does not hold the tissue on high speed, contact support for
additional troubleshooting and replacement parts under warranty, if
applicable.