Full Product Manual

54
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service
call.
COOKTOP PROBLEMS
PROBLEM POSSIBLE CAUSE SOLUTION
Burner
will not
ignite
There is no power to
the range.
Make sure electrical plug is plugged
into a live, properly grounded outlet.
Replace the fuse or reset the circuit
breaker.
Burner
will not
operate
First time use. Air
still in the gas line.
Turn on any one of the surface burner
knobs to release air from the gas lines.
Control knob is not
set correctly.
Push in knob before turning to a setting.
The burner port is
clogged.
Clean burner port opening using a stiff,
nylon toothbrush or a straightened
paper clip.
Excessive
heat
around
cookware
on
cooktop
The cookware is not
the proper size for
the burner.
Use cookware with a bottom surface
approximately the same size as the
cooking area and burner. Cookware
should not extend more than 1" (2.5 cm)
outside the cooking area. Adjust the
flame so that it does not come up
around the cookware.
Burner
Flames
are
uneven,
yellow
and/or
noisy
Burner port(s) are
clogged.
Clean burner port opening using a stiff,
nylon toothbrush or a straightened
paper clip.
Burner caps are not
positioned properly.
Place burner caps so that the alignment
pins are properly aligned with the slots.
Propane gas is
being used.
The range should be converted to LP
gas by a qualified technician.