Use and Care Manual

59
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service
call.
COOKTOP PROBLEMS
PROBLEM POSSIBLE CAUSE SOLUTION
Surface units
do not work
properly
There is no power to
the range.
Make sure electrical plug is plugged
into a live, properly grounded outlet.
Replace the fuse or reset the circuit
breaker.
Cooktop controls
improperly set.
Check to see the correct control is
set for the surface unit you are
using.
Excessive
heat around
cookware on
cooktop
The cookware is not
the proper size for
the burner.
Use cookware with a bottom surface
approximately the same size as the
cooking area and burner. Cookware
should not extend more than 1" (2.5
cm) outside the cooking area. Adjust
the flame so that it does not come
up around the cookware.
Frequent
cycling on
and off of
surface units
The element cycle
on and off to
maintain the heat
setting.
This is normal even when the
element is on the highest setting.
Surface unit
stops
glowing
when
changed to a
lower setting
The unit is still on
and hot.
This is normal.
Cooking
results are
not what
expected
Using incorrect
cookware.
See the "Using The Proper
Cookware" section.
The control knob is
not set to the
proper heat level.
See the "Using The Gas Surface
Burners" section.