Warranty Guide
1. Commercial, non-residential, multiple-family use, or use inconsistent with
published user, operator or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation
not in accordance with electrical or plumbing codes or correction of household
electrical or plumbing (i.e. house wiring, fuses or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water lters, preservation
solutions, etc.).
5. Defects or damage caused by the use of non-genuine Cosmo Appliances parts
or accessories.
6. Conversion of products from natural gas or L.P. gas.
7. Damage from accident, misuse, abuse, re, oods, acts of God or use with
products not approved by Cosmo Appliances. Repairs to parts or systems to
correct product damage or defects caused by unauthorized service, alteration or
modication of the appliance.
8. Cosmetic damage including scratches, dents, chips, and other damage to the
appliance nishes unless such damage results from defects in materials and
workmanship and is reported to Cosmo Appliances within 30 days.
9. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive
environments including but not limited to high salt concentrations, high moisture
or humidity or exposure to chemicals.
10. Food or medicine loss due to product failure.
11. Pick-up or delivery. This product is intended for in-home repair.
12. Travel or transportation expenses for service in remote locations where an
authorized Cosmo Appliances servicer is not available.
13. Removal or reinstallation of inaccessible appliances or built-in xtures (i.e. trim,
decorative panels, ooring, cabinetry, islands, countertops, drywall, etc.) that
interfere with servicing, removal or replacement of the product.
14. Service or parts for appliances with original model/serial numbers removed,
altered or not easily determined.
15. Transportation and Shipping costs of parts to Canadian addresses. These costs
shall be borne by the customer.
1. Before contacting us to arrange service, please make sure your warranty is registered. Please scan the QR
code on the right to access the warranty registration page, or visit: COSMOAPPLIANCES.COM/WARRANTY
2. Please determine whether your product requires repair. Some questions can be addressed without service.
Please take a few minutes to review the Troubleshooting section of the User Manual.
IF YOU NEED SERVICE:
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer Service Center:
Cosmo Appliances Customer Care
Call: 1-888-784-3108
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces
do not allow limitations on the duration of implied warranties of merchantability or tness, so this limitation may not apply to you. This warranty
gives you specic legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Cosmo Appliances makes no representations about the quality, durability, or need for service or repair of this major appliance other than the
representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with
this major appliance, you should ask Cosmo Appliances or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
COSMO APPLIANCES SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do
not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This
warranty gives you specic legal rights, and you also may have other rights that vary from state to state or province to province.
COSMO COOKTOP AND
RANGE HOOD WARRANTY
• Name, address and telephone number
• Model number and serial number
• A clear, detailed description of the problem
• Proof of purchase including dealer or retailer name and address
THE COST OF REPAIR OR REPLACEMENT UNDER THESE EXCLUDED
CIRCUMSTANCES SHALL BE BORNE BY THE CUSTOMER.
WHAT IS COVERED?
WHAT IS NOT COVERED?
FIVE YEAR LIMITED WARRANTY
This unit comes with 5 Year Manufacturer’s Part Warranty.
Within 5 years after date of receiving the product, Cosmo will
replace any functional parts that are defective. The customer
must contact Cosmo and provide a description of the defective
part, including digital pictures if requested, along with original
proof of purchase. Defective components must be returned to
Cosmo shipping prepaid. After the 1st year, shipping costs of
replacement parts will also be prepaid by customer.
Functional parts are those components/parts that are crit-
ical to the performance of the product’s essential function.
Non-functional parts are those that are a cosmetic feature of
the product such as knobs, grates, other metal bodies/surfac-
es, etc. In the event of product replacement, your appliance
will be warranted for the remaining term of the original unit’s
warranty period.
This limited warranty is valid only in the United States or Canada
and applies only when the major appliance is used in the coun-
try in which it was purchased. This limited warranty is effective
from the date of original consumer purchase. Proof of original
purchase date is required to obtain service under this limited
warranty.
This Warranty runs solely to the party that originally purchases
a Cosmo product from Cosmo or an authorized Cosmo distribu-
tor or reseller, and, unless and except to the extent Cosmo may
expressly agree otherwise in writing, no person or entity other
than the original purchaser from Cosmo or an authorized Cosmo
distributor or reseller shall have or may be assigned any right or
remedy under this Warranty.
WHO IS COVERED?
®
WWW.COSMOAPPLIANCES.COM/WARRANTY