Use and Care Manual

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CARE & CLEANING
IMPORTANT
To avoid possible burns use care when cleaning the cooktop. DO NOT attempt to clean the
cooktop whenever the cooktop or burner heads are still hot. To avoid possible burns DO NOT
attempt any of the following cleaning instructions before turning OFF ALL of the surface
burners and allowing them to cool.
• Control Knobs - For general cleaning, use hot, soapy water and a cloth. For more difficult soils
and built-up grease, apply a liquid detergent directly onto the soil. Rinse with a damp cloth and dry.
DO NOT use steel wool or acidic cleaners on the knobs; as they can scratch.
• Burner Grates - Clean burner grates in the dishwasher and dry upon removal.
• Burner Caps - Should you ever need to remove the burner caps for cleaning lift the burner cap
off the burner head. Clean heavy soils with an absorbent cloth. Rinse with a clean, damp cloth and
immediately thoroughly dry including the bottom and inside of the cap. Do not use harsh abrasive
cleaners. They can scratch the cap. Do not clean burner caps in dishwasher.
• Burner Heads - The holes in the burners of your cooktop MUST be kept clean at all times for proper
ignition and a complete, even flame. . Remove any food from between the burner slots using a small
nonabrasive brush like a toothbrush and afterwards wipe using a damp cloth. To remove deposits
from the burner cavities, remove the cap and separate the two parts. Clean the burner holes
routinely with a small gauge wire or needle and especially after bad spillovers which could clog these
holes. After cleaning, put the two parts back together and return them correctly to their position,
making sure they are seated and level. DO NOT put burner units in the dishwasher.
• Stainless Steel - Clean stainless steel with hot, soapy water and a dishcloth. Rinse with clean water
and a cloth. Do not use cleaners with high concentrations of chlorides or chlorines. Do not use harsh
scrubbing cleaners. Only use kitchen cleaners that are especially made for cleaning stainless steel.
TROUBLESHOOTING
IMPORTANT
Before calling for service, review this list. It may save you both time and expense. This list includes
common experiences that are not the result of defective workmanship or material in your cooktop.
PROBLEM
POSSIBLE REASONS
SOLUTIONS
No spark
occurs when
lighting
burner
Burner cap
The burner is not installed correctly.
Install the burner pieces again.
Igniter
Check all connections to the ignition
module.
Igniter is not positioned correctly.
Adjust the distance by 3 - 4mm
Igniter is broken.
Replace with supplied igniter.
Note: There are two igniter sizes:
- large for the triple ring burner
- small for all other burners
Electricity
Ensure electric current to small black
box on gas valve is running.
Reset the electrical breaker if necessary.
The electrical wires or the plug are
not connected well.
Connect with electrical power again.
The flame
goes out
once the
knob is
released
Thermocouple
Burner knob not pressed down long
enough.
Press and turn the burner knob again and
keep holding for 5 to 10 seconds after the
burner has been lit.
Attach thermocouple to a functional
gas valve to determine if the issue is
the thermocouple or the gas valve.
If problem is the thermocouple, replace with
supplied thermocouple
Note: There are two thermocouple sizes:
- large for the triple ring burner
- small for all other burners
If problem is the gas valve, contact the
vendor.
Burner won’t
ignite or
burns
unevenly
Gas valve
The gas valve is not open or
completely open.
Make sure the gas valve is completely open.
Gas pipe
There may be air in the gas pipe.
Ignite repeatedly until flame catches.
Gas connecting
pipes
The gas connecting pipes are
blocked.
Adjust or change the connecting pipes.
Burner cap
The burner cap is not placed
correctly.
Install the burner pieces again.
Some holes in the burner cap lid are
blocked.
Clean the holes in the burner cap.
Igniter
The igniter is wet or contaminated by
food residue
Clean and dry the igniter.