Use and Care Manual

TROUBLESHOOTING
Check your problem by using the chart below and try the solutions for each problem. If the
microwave still does not work properly, contact the nearest authorized service center.
Microwave will
not start
ISSUE
POSSIBLE CAUSE POSSIBLE REMEDY
a. Electrical cord for microwave
is not plugged in.
b. Door is open.
c. Wrong operation is set.
a. Plug into the outlet.
b. Close the door and try
again.
c. Check instructions.
Arcing or sparking
a. Materials to be avoided in
microwave were
used.
b. The microwave is operated
when empty.
c. Spilled food remains in the
cavity.
a. Use microwave-safe
cookware only.
b. Do not operate with
microwave empty.
c. Clean cavity with wet towel.
Unevenly cooked
foods
a. Materials to be avoided in
microwave were
used.
b. Food is not defrosted
completely.
c. Cooking time, power level
is not suit ble.
d. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Use correct cooking time,
power level.
d. Turn or stir food.
Overcooked foods
Cooking time, power level is
not suitable.
Use correct cooking time,
power level.
Undercooked foods
a. Materials to be avoided in
microwave were used.
b. Food is not defrosted
completely.
c. Microwave ventilation ports
are restricted.
d. Cooking time, power level is
not suitable.
a. Use microwave-safe
cookware only.
b. Completely defrost food.
c. Check to see that microwave
ventilation ports are not
restricted.
d. Use correct cooking time,
power level.
Improper defrosting
a. Materials to be avoided in
microwave were used.
b. Cooking time, power level is
not suitable.
c. Food is not turned or stirred.
a. Use microwave-safe
cookware only.
b. Use correct cooking time,
power level.
c. Turn or stir food.
a
18
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