User guide

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About This Guide

Thank you for choosing this Gigabit Color IP Phone which is especially designed for

power users in the office environment. It features fashionable and sleek design,

abundant telephony applications, broad interoperability with the popular 3

party VoIP

products, fulfilling the VoIP deployment needs from enterprise and ITSP.

In this User Guide, you will find everything you need to quickly use your new phone. Be

sure to verify with your system administrator that your network is prepared for

configuring your IP phone. As well, be sure to read the Packing List section in this guide

before you set up and use the phone.

Declaration of Conformity

Hereby, it’s declared that this phone is in conformity with the essential

requirements and other relevant provisions of the CE, FCC.

CE Mark Warning

This is a class B device, in a domestic environment; this product may cause radio

interference, in which case the user may be required to take adequate measures.

WEEE Warning

To avoid the potential effects on the environment and human health as

a result of the presence of hazardous substances in electrical and

electronic equipment, end users of electrical and electronic equipment

should understand the meaning of the crossed-out wheeled bin symbol.

Do not dispose of WEEE as unsorted municipal waste and have to collect

such WEEE separately.

Summary of content (125 pages)

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About This Guide Thank you for choosing this Gigabit Color IP Phone which is especially designed for power users in the office environment. It features fashionable and sleek design, abundant telephony applications, broad interoperability with the popular 3rd party VoIP products, fulfilling the VoIP deployment needs from enterprise and ITSP. In this User Guide, you will find everything you need to quickly use your new phone.
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Contents Getting Started .................................................................................. - 5 Packing List ............................................................................................................................... - 5 Assembling the Phone................................................................................................................ - 7 Configuration and Registration .......................................................................................
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Voicemail ......................................................................................................................... - 47 SMS.................................................................................................................................. - 49 Setting ...................................................................................................................................... - 53 Basic Settings .........................................................................
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TLS ................................................................................................................................ - 101 DNS-SRV ....................................................................................................................... - 102 Network Setting ..................................................................................................................... - 102 LLDP...............................................................................................
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Zero-sp-touch ..................................................................................................................- 119 Voice .......................................................................................................................................- 119 Ring ........................................................................................................................................ - 120 Tone Settings .....................................................................
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Gigabit Color IP Phone Getting Started Getting Started Packing List The following components are included in your package:  Gigabit Color IP Phone  Phone Stand  Power Adapter  Handset & Handset Cord -5-
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Gigabit Color IP Phone Getting Started  Ethernet Cable  Quick Installation & Quick Reference Guide  CD Content Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller.
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Gigabit Color IP Phone Getting Started Assembling the Phone This section introduce how to assemble the phone with the components in the packing list：  Attach the stand;  Connect Handset and Headset;  Connect Network and Power.
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Gigabit Color IP Phone Getting Started Note: Headset is not provided in the packing list. Please contact your distributor for more information. 3) Connect Network and Power There are two ways for power source connections. You can either connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub. Your system administrator will advise you on which one to use. Note: 1. If inline power is provided, do not install AC adapter.
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Gigabit Color IP Phone Getting Started Configuration and Registration If you are administrator, you need to do some simple configuration to make the phone work. If not, please contact your administrator for more details. Configuring via Web Page Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. Enter it (for example http://192.168.3.35) into the address bar of web browser. The default administrator’s login name and password are admin/admin.
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Gigabit Color IP Phone Getting Started automatic or manual initialization. Choose Account->Basic->Account X, you will find the following parameters: Field Description Register Status It shows the register status of the phone. Account Active You can choose enable/disable the account respectively. Label The name showing on the LCD of current device. Display Name The local phone name showing on the other phone when calling. Register Name SIP service subscriber's ID used for authentication.
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Gigabit Color IP Phone Getting Started You can refer to the above “Configuring via Web Page” for the parameter details.
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Gigabit Color IP Phone Overview Overview Keypad Instruction You can check the following list which introduces the IP phone’s keypad in details: Power Indication LED It will show the power status, it will be on if the phone is powered, off if the phone is not powered，and blink when there is an incoming call or there is a call on mute. Soft Keys The screen will display labels for these keys, to identify their context-sensitive functions, and you can custom soft keys.
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Gigabit Color IP Phone Overview the selected input mode, you can enter digits, lower / upper case or special characters. Navigation Keys Use the navigation key to navigate in the display menus and confirm or cancel actions.
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Gigabit Color IP Phone Overview Table 2 Line Keys set to BLA LED Status Description Steady green All of the members are in idle status Slow blinking green Some part(s) is seizing the line/ ring-back/ under the private hold status. Fast blinking green Some part(s) is ringing/on the phone / under the public hold status or all of the parts press hold.
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Gigabit Color IP Phone Overview Call hold Voicemail SMS Call forward DND(Do Not Disturb) Auto answer In handset mode In headset mode In speaker mode Ring volume is 0 The recording session cannot be started The recording cannot be stopped Probably the recording box is full This call cannot be recorded Enable the record function Open VPN Enable keypad lock Conference The default contact photo User can set the line key as other function, for more information you can refer to “DSS Keys”.
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Gigabit Color IP Phone Overview Set as XML Group function.
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Gigabit Color IP Phone Overview Customizing Your Phone Idle interface NO. Description 1 This area is showing the phone’s time. 2 This area is showing the phone feature status. For more information you can refer to “Icon Instruction”. 3 This area is showing the three line key labels. You also can custom the line key as other functions. For more information you can refer to “DSS Keys”. 4 This area is showing the soft key labels.
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Gigabit Color IP Phone Overview corresponding submenu to enter into the configuration interface.
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Gigabit Color IP Phone Overview Network CallLog Voice Mail Messages Text Message Basic Settings Setting Advanced Settings  CallLog Group  View Voice Mail  Set Voice Mail  New Message  Inbox  Sentbox  Outbox  Drafbox  Language  Time & Date  Time & Date Format  DHCP Time  Ring Tone  Accounts  Network  Phone Setting  Reset to factory  Set Password  Set AES Key  Auto Provision WallPaper Display Screensaver Theme ---- Backlight App Digital Ph
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Gigabit Color IP Phone 4) Overview And then choose the specific one to check.
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Gigabit Color IP Phone Overview Features Call Forward This feature allows you to forward an incoming call to another phone number e.g. a cell phone or voice mailbox. The following call forwarding events can be configured:  Always: Incoming calls are immediately forwarded.  Busy: Incoming calls are immediately forwarded when the phone is busy.  No Answer: Incoming calls are forwarded when the phone is not answered after a specific period.
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Gigabit Color IP Phone 5) Overview If you want to realize this function by server, please enter the On Code and Off Code option, then when you choose to enable the call forward function via your IP phone, it will send message to the server, and the server will turn on the function immediately. When there is a call to the extension, the server will forward it to the set number automatically based on the forward type. And the IP phone will not show the record in the call history anymore.
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Gigabit Color IP Phone Overview Call Waiting This call feature allows your phone to accept any incoming calls to the extension under all circumstances. To enable/disable Call Waiting via Phone interface: 1) Press Menu->Features->Call Waiting. 2) Use the navigation key or Switch soft key to enable/disable the call waiting option. 3) Use the navigation key or Switch soft key to enable/disable the Play Tone option.
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Gigabit Color IP Phone Overview DSS Keys The phone has 3 line keys which are able to set up to 30 functions per key. Set up DSS key via phone interface: 1) Press Menu->Features-> DSS keys enter into the configure page. 2) Choose one of the key you want to make the assignment. 3) Choose the type, and then configure the corresponding contents.
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Gigabit Color IP Phone 2) Overview Choose the type, and then configure the corresponding contents. For more information about any function and operation procedure you can refer to “DSS key Configuration”. Key as Send Users can set a specific button (“#” or “*”) to active as the send button. To set the send key via the IP phone interface: 1) Press Menu->Features->Key as Send to enter the configuration page.
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Gigabit Color IP Phone Overview Hot Line To set the hot line number via the IP phone interface: 1) Press Menu->Features->Hot Line to enter the configuration page. 2) Enter the hot line number and hot line delay time (for example, 10 seconds), then press the Save soft key to save the change. 3) When you pick up the handset or press the speaker button, it will dial the number automatically if you do not press any keys for 10 seconds.
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Gigabit Color IP Phone 2) Overview Input the Hotline Number and Hotline Delay, and then click the Confirm button to save the change. Anonymous Call To set the anonymous call via the IP phone interface: 1) Press Menu ->Features->Anonymous Call to enter the configuration page. 2) By the Switch soft key, you can choose the Line ID. 3) Press the navigation key to enter and choose whether to enable the anonymous call function.
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Gigabit Color IP Phone 4) Overview If you want to realize this function by server, please choose and enter the Call On Code and Call Off Code. When you choose to enable the anonymous call function on your IP phone, it will send information to the server, and the server will enable/ disable the anonymous call function for your IP phone automatically. 5) Press the navigation key to enter and choose whether to enable the anonymous rejection function.
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Gigabit Color IP Phone Overview To set auto redial via phone interface: 1) Press Menu->Features->Auto Redial to enter the configuration page. 2) By the Switch soft key, you can choose whether to enable the auto redial function. 3) Press the navigation key to choose and set the redial interval. It is measured by second. 4) Press the navigation key to choose and set the redial times. 5) Press Save soft key to save the change.
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Gigabit Color IP Phone Overview DND Code You can set DND function by the DND Code via phone interface: 1) Go to Menu->Features->DND Code to enter the configuration page. 2) Set the DND On Code and the DND Off Code, then press the Save soft key to save the change. 3) When you press the DND soft key, the phone will send a message to the server, and the server will turn on the DND function. Then any calls to the extension will be rejected by the server automatically.
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Gigabit Color IP Phone Overview Set DND function by the DND Code via web interface: 1) Choose Phone-> Features ->DND On Code/ DND Off Code. 2) Enter the corresponding contents. 3) Click the Confirm to save the change. Intercom Intercom mode is useful in an office environment as a quick access to connect to the operator or the secretary. To configure Intercom option via phone interface: 1) Press Menu->Features->Intercom to enter the configuration page.
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Gigabit Color IP Phone Overview 2) Intercom Allow: To set whether to answer the incoming intercom calls. 3) Intercom Mute: To set whether to mute the incoming intercom calls automatically. 4) Intercom Tone: To set whether to play ring tones when there is incoming intercom calls to your extension. 5) Intercom Barge: To set whether to answer the incoming intercom calls during a conversation.
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Gigabit Color IP Phone Overview call, in order to establish a conversation with each other in time? Call Completion can help you to solve this problem. To configure Call Completion via phone interface: 1) Press Menu->Features->Call Completion to enter the configuration page. 2) By the Switch soft key, choose whether to enable this option. 3) Press the Save soft key to save the change. Broadsoft Settings menu Broadsoft Dir Settings Broadsoft phone book is the same as the Remote Phone Book.
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Gigabit Color IP Phone Overview Configure Broadsoft directory via web interface: 1) Choose Contacts->Broadsoft. 2) Choose the Broadsoft Item, and then input the Display Name, Server, Port, User Name and Password. 3) Click the Confirm button to save the change. To check the Broadsoft phone book via Phone interface: 1) Press Menu->Directory->Broadsoft to enter the Broadsoft Group page.
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Gigabit Color IP Phone Overview Check Call Log via phone interface: 1) Press Menu->History->Network CallLog to enter the CallLog Menu page 2) Choose the Call log Item, press Enter soft key to download the call log. History Setting User can set up whether to save Call history Record or not. Enable this function, the phone will save the call history record, if choose disable, the phone will not save call history record.
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Gigabit Color IP Phone Overview 2) In the pull-down menu, choose enable or disable this function. 3) Click the Confirm button to save the change. Directory Local Directory To add a Group via Phone interface: 1) Press Directory->Local Directory to enter into the contacts page. 2) Press AddGroup soft key to enter into the Add Group page. 3) Enter the Group Name and choose the Ring. 4) Press the Save soft key to save.
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Gigabit Color IP Phone Overview All the contacts will show on the Contacts group. For example: if you add a contact in AAA group. Add another contact in BBB group. And then you can check the records in each group. Also you can check all the records in Contacts group. To delete a Group via Phone interface: 1) Press Directory->Local Directory to enter into the contacts page. 2) Choose a group, Press Option->Delete/Delete All Group soft key to delete this or all group.
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Gigabit Color IP Phone 4) Overview If you want to assign a contact to a specific account, you can use navigation key to select desired account. 5) Choose and set a special ring tone for the contact. 6) Use the navigation key to select the group which you want to assign. 7) Choose photo, and then press Enter soft key to enter into the edit page. Use the navigation key to select a photo for this contact. Press OK soft key to confirm and return to the previous screen.
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Gigabit Color IP Phone Overview 2) Choose a group, and press the Enter soft key. 3) Use the navigation key to highlight the one you want to delete, press Option soft key, and scroll to Delete, press OK soft key. 4) It will pop up a warning window asking whether confirm to delete the contact. 5) Press OK soft key to confirm the operation, or press the Cancel soft key to return to the directory.
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Gigabit Color IP Phone Overview 4) It will pop up a note window asking whether confirm to move the contact. 5) Press OK soft key to confirm the operation, or press the Cancel soft key to return to the directory. Note: If a contact is moved to the blacklist, then the call from this contact cannot get through. To move a contact in History to Contacts via Phone interface: 1) Press History soft key to enter the local call history list.
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Gigabit Color IP Phone 2) Overview In this page, user also can upload/delete the contact phones .When finish the corresponding operation, you must click the Save button to save the change .And user also can export/import contact through this page, for more information ,you can refer to “Import/Export Contact list”. To upload the contact photos via web interface: 1) Choose Contacts->Contacts->Contacts, click the record which you want to edit, it will turn orange.
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Gigabit Color IP Phone Overview Note: 1. The uploading picture only supports .png/.jpg/.bmp format, and its appropriate resolution should be 96*96 pixels with a size no larger than 2MB. 2. User only can delete the picture which is uploaded. 3. A contact only can upload one customer photo .This photo should be renamed strictly according to the default name .If multiple contacts want to use the same photo ,this photo must be uploaded multiple times.
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Gigabit Color IP Phone Overview Import/Export Contact list To import/Export Contact List via Web interface: 1) Choose Contacts-> Contacts-> Contacts. 2) In the Select import file field, browse the specific contact list file in .XML format or .csv format, and then click Import button. The imported contact lists will be shown in the directory. 3) Click the Export button to export the contact list. Note: Import/Export Contact List can only be operated via Web interface.
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Gigabit Color IP Phone Overview Blacklist If you add a contact to blacklist, then the call from this contact cannot get through. The configuration steps are similar as configuring Local Directory. Please refer to the section of “Local Directory”. Remote Phonebook The IP phone has directory itself, but in the enterprise applications where there are a need for a common phone book.
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Gigabit Color IP Phone Overview Note: 1. This IP phone can support 5 remote phone books at most. 2. Every contact in the remote phone book can set several phone numbers. Broadsoft Broadsoft phone book is the same as the Remote Phone Book. This feature allows you to download contact list from the server. About how to configure this feature, you can refer to “Broadsoft Dir Settings”. LDAP LDAP can support these functions: 1.
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Gigabit Color IP Phone Overview To set the LDAP via the Web interface: 1) Choose Contacts->LDAP. 2) Configure the corresponding options. 3) Click Confirm to save the change. Note: 1. About the parameters, you must consult your system administrator History User can enter into the call log page to check the record. It includes local history and network call log. Local History Check the local history via phone interface: 1) Press Menu->History->Local History to enter the call log page.
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Gigabit Color IP Phone Overview Network CallLog This feature allows you to download call history from the server. About how to configure this feature, you can refer to “CallLog Settings”. Messages Voicemail The phone supports SMS (Short Messaging Service) and Voicemail, if you want to use them, please make sure that your VoIP telephony system supports this function and your accounts’ message has been enabled.
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Gigabit Color IP Phone 2) Overview Use the navigation key to highlight the line for which you want to set, enter the code which the phone uses to connect to your system. Press 123 soft key to choose the proper input method. 3) Press Save soft key to save the change, or Back to return to the previous menu. Note: Please contact your system administrator for the connecting code. Different systems have different codes.
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Gigabit Color IP Phone Overview To view the voicemail via the Phone interface: 1) Press Menu->Messages->Voice Mail->View Voice Mail. 2) You can view the amount of the voice mail that includes new or old voice mails. 3) Choose the account and then press the Connect soft key, then you are able to listen to your new and old messages. Note: Before listening to the voicemail, please make sure that the connecting code has been set on the phone.
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Gigabit Color IP Phone Overview To reply the SMS via Phone interface: 1) Press Reply soft key after viewing the message, enter the contents, use the abc soft key to change the Input Method. 2) Press Send soft key, you are required to choose an account which is used to send out the message and the number you want to send to. 3) Press Send soft key to send out the message, or Back soft key to return to the previous menu.
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Gigabit Color IP Phone Overview 3) Choose to delete a message or delete all messages, press OK soft key. 4) You are prompted to confirm the delete operation, press Yes soft key to delete the message, or No soft key to return to previous menu. To edit the message via Web interface: 1) Choose Phone->SMS. 2) You are required to choose an account which is used to send out the message and the number you want to send to. 3) Enter the Message content in the Message field.
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Gigabit Color IP Phone Overview - 52 -
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Gigabit Color IP Phone Customizing Your Phone Setting Basic Settings Language The default Phone interface language is English. The Web interface language will depend on your computer Operation System. It will automatically match the language with your computer and browser. It supports Simplified Chinese, Traditional Chinese, French, German, Italian, Portuguese, Spanish, etc. user can change the language of the phone interface and the web interface independently from each other.
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Gigabit Color IP Phone Customizing Your Phone Time & Date The time and date appears on the idle screen of the IP phone. If the phone cannot obtain a time and date from the call server, please contact your system administrator. If the time or date is incorrect, you can set the time manually or via the SNTP server which is used to synchronize the time. To change the Time and Date via the Phone interface: 1) Press Menu-> Setting->Basic Settings ->Time & Date.
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Gigabit Color IP Phone 3) Customizing Your Phone If Manual Setting is chosen, the time can be set manually. Use the navigation key to highlight the option and enter the specific date and time. 4) Press Save soft key, the time appears on the idle screen will be changed. To change the Daylight Saving Time Settings via the Web interface: 1) Choose Phone->Preference->Daylight Saving Time to do the relating changes. 2) Choose Enable option, and then you can set the Daylight Saving Time.
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Gigabit Color IP Phone Customizing Your Phone Time & Date Format To set the time & date format via phone interface: 1） Press Menu-> Setting->Basic Settings ->Time & Date Format. 2） Use the Switch soft key to choose a preferred time format: 12 Hour or 24 Hour. 3） Use the navigation key to choose a preferred date format, the IP phone can support 7 kind of date display formats. 4） Press the Save soft key to save the change. DHCP Time User can set the phone to get time automatically from DHCP server.
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Gigabit Color IP Phone Customizing Your Phone To set this function via phone interface: 1) Press Menu-> Setting->Basic Settings ->DHCP Time 2) By the Switch soft key, choose whether to enable this option. 3) Press the Save soft key to save the change. NOTE: 1) User can set the time information via web interface, Choose Phone->Preference, choose the Corresponding options to configure. 2) For more information about the function, user can refer to the contents above.
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Gigabit Color IP Phone Customizing Your Phone 3) Click confirm button to save the change. 4) You can also delete the specific one by clicking the Del button. Note: The ring tone file of system cannot be deleted. To upload the new Ring Tone via Web interface: 1) Choose Phone->Preference->Upload Ringtone. 2) Click Browse button to choose the specific ring tone file. 3) Click Upload button to upload the file.
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Gigabit Color IP Phone Customizing Your Phone Note: The ring tone file format must be 16bits WAV format, 8K sample rate. Blank or other special characters cannot be included in the file name. To specify ring tones for a specific account via Web interface: Choose Account->Basic->Ring Type option, and highlight the preferred one for the chosen account in the pull-down menu, then click confirm button to save the change.
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Gigabit Color IP Phone Customizing Your Phone You can adjust the volume of handset/speaker/headset/Ring. On the corresponding interface, press the Volume adjusting bar to adjust the corresponding volume. For example: 1) On the idle interface, press the Volume adjusting bar to adjust the ring tone volume. 2) On the Handset/Speaker/Headset call interface, press the Volume adjusting bar to adjust the Handset/Speaker/Headset call volume.
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Gigabit Color IP Phone Customizing Your Phone Account Please refer to the previous part “Configuration and Registration” for the basic Account setting information. Network WAN Port Please refer to the previous part “Configuration and Registration” for the basic WAN setting information. PC Port The following table lists the instructions of the field about the Network PC Port Setting.
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Gigabit Color IP Phone Customizing Your Phone Webserver Type It is the definition of web access type and port. This IP phone can support HTTPS (Hypertext Transfer Protocol over Secure Socket Layer) and HTTP. Adding SSL layer under HTTP, in short, it is a security version of HTTP. Users can set this transmission mode via web page. To configure HTTPS settings via Phone interface: 1) Press Menu->Setting->Advanced Settings.
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Gigabit Color IP Phone Customizing Your Phone 3) Press the navigation key or Switch soft key to choose the transmission mode. 4) Press Save soft key to save the settings. Note: 1. For more information/details about Webserver Type, please contact with your system administrator! 2. IP phone also support Internet Protocol Version 6.
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Gigabit Color IP Phone Customizing Your Phone 3) Choose enable/disable the 802.1x Mode. 4) Enter the Identity and MD5 Password. 5) Press Save soft key to save the settings. To configure 802.1x Settings via web interface: Choose Network->Advanced->802.1x to do the relating configuration.
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Gigabit Color IP Phone Customizing Your Phone individual users with secure access to their organization's network. It aims to avoid an expensive system of owned or leased lines that can be used by only one organization. It encapsulates data transfers using a secure cryptographic method between two or more networked devices which are not on the same private network so as to keep the transferred data private from other devices on one or more intervening local or wide area networks.
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Gigabit Color IP Phone Customizing Your Phone Phone Setting Lock You can lock the keypad of your phone when you don’t use it temporarily. This function helps you to protect your phone from unauthorized use. You can lock the following specific keys: Menu Key: The Menu soft key cannot be used until unlocked. You cannot access the menu of the phone. Function Keys: The hard function keys cannot be used until unlocked.
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Gigabit Color IP Phone Customizing Your Phone 4) Press Save soft key to save the change. 5) The icon 6) If you choose Lock&Answer, it will show the icon will be displayed on the top right corner of the idle screen. and on the user interface. To unlock the phone via Phone interface: 1) Press Menu soft key, you are prompted for the password. 2) Enter the password, and then press Enter soft key, the phone will be unlocked. 3) The icon will be disappearing from the idle screen.
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Gigabit Color IP Phone Customizing Your Phone Note: 1. The default password for unlock is admin. Reset to factory You should reset the phone only in this case: the phone configuration was changed and the phone is not functioning anymore. To maintain the configuration of the phone, you need your system administrator or service provider’s advice. To reset to factory via phone interface: 1) Press Menu->Setting->Advanced Settings.
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Gigabit Color IP Phone Customizing Your Phone To reset to factory via Web interface: 1) Choose Phone->Upgrade. 2) Click Reset To Factory button. 3) You are prompted to confirm the change, press OK to confirm the change, press Cancel to cancel the operation. Note: If you confirm to Reset to Factory, all the setting including contact list, call history, account setting, etc will be erased.
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Gigabit Color IP Phone Customizing Your Phone 1) Press Menu->Setting->Advanced Settings. 2) You are prompted to enter the required password, scroll to Set Password, press Enter soft key. 3) You are prompted to enter the Current, New and Confirm password, press abc soft key to change the input method. 4) Press Save soft key to confirm the change. To change the administrator password via Web interface: 1) Choose Security->Password->admin, enter the Current, New and Confirm password.
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Gigabit Color IP Phone Customizing Your Phone 2) Enter the password required, scroll to Set AES Key option. 3) Input Common and MAC-oriented in the corresponding field. 4) Press Save soft key to save the change. Configure AES key via web interface: 1) Choose Phone->Auto Provision-> Common AES Key/ MAC-Oriented AES Key 2) Enter the corresponding contents. 3) Click Confirm button to save the change.
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Gigabit Color IP Phone Customizing Your Phone Custom Option Type, URL, Account, Password, Common AES Key and MAC-Oriented AES Key, PNP config and Check New Config. 2) Click Confirm button, the phone will check the server for a new firmware in a specific time, and it will update automatically if there is new firmware. 3) You can also update the firmware immediately by pressing Auto-provision button. Set Auto Provision via phone interface: 1) Press Menu->Setting->Advanced Settings.
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Gigabit Color IP Phone Customizing Your Phone Configure WallPaper via Web interface: 1) Choose Phone->Preference. 2) Choose WallPaper. 3) Click Confirm button to save the change. Screensaver Configure Screen Saver via phone interface: 1) Press Menu->Display->Screensaver to enter the edit page. 2) Press Switch soft key to Choose Screensaver Time. 3) Press Save soft key to save the change.
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Gigabit Color IP Phone 4) Customizing Your Phone Also can choose Preview Screensaver Pictures option, and press Enter soft key to enter the preview page. 5) Press Switch soft key to switch the photo to preview. To configure Screen Saver via Web interface: 1) Choose Phone->Preference. 2) Configure Screensaver Time and Screensaver in the corresponding field. 3) Click Confirm button to save the change. User also can upload the Screensaver file via web interface: 1) Choose Phone->Preference.
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Gigabit Color IP Phone Customizing Your Phone Note: 1. Only png, jpg and bmp format pictures can be supported. 2. If the upload pictures less than 480 x 272 pixels, it will display in the middle of the LCD, if the pictures more than 480 x 272 pixels, the pictures will be in proportion to dwindle and household display. 3. The phone supports the upload picture less than 5M, 5 million pixels. 4. Only uploaded picture can be deleted.
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Gigabit Color IP Phone Customizing Your Phone Theme 4 To change the Theme via web interface: 1) Choose Phone->Preference->Phone Theme. 2) Choose a theme in the drop-down menu. 3) Click Confirm button to save the change. Backlight User can set the backlight through this option. Field Active Level Inactive Level Backlight Time Description The backlight level when the phone is active. The backlight level when the phone is inactive. “0” is stand for black, “1” is stand for gray.
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Gigabit Color IP Phone Customizing Your Phone Configure these options via phone interface: 1) Press Menu->Display->Backlight to enter the configure page. 2) Use navigation key to highlight an option. 3) Press Switch soft key to configure. 4) Press Save soft key to save the change. Applications Digital Photo Frame To preview the screen savers effect via phone interface: 1) Press Menu->App->Digital Photo Frame.
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Gigabit Color IP Phone Customizing Your Phone can press any key to exit the screensavers status. Other Settings Codec Selection The IP phone supports the following voice codecs: G723_63, G722, G726-16, G726-24, G726-32, G726-40, PCMA, G729, PCMU, and G723_53. You can enable/disable the desired codecs via Web interface. Please contact your System Administrator for more details about the codecs. To enable/disable the codecs: 1) Choose Account->Codec. 2) Choose an account.
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Gigabit Color IP Phone Customizing Your Phone Auto Answer Auto-answer allows an incoming call to be answered without requiring any action by the user. This is a useful feature for people who have difficulty in using their hands or fingers, or who have a visual impairment, or who have a cognitive impairment. You can set this function according to special account. To set Auto Answer via the IP phone interface: 1) Press Menu->Setting->Advanced Settings, enter the password and press enter soft key.
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Gigabit Color IP Phone Customizing Your Phone 1) Choose Account-> Basic->Missed call log. 2) Choose Enabled or Disabled in the pull-down menu, click Confirm button to save the change. Programmable Key The soft keys, navigation key and function keys on the keypad are editable. Users can customize specific features for these keys according to their actual needs. This function can only be set via the Web interface: 1) Choose DSS Key->Programmable Key.
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Gigabit Color IP Phone Customizing Your Phone 2) Choose and customize specific features for these keys. 3) Click Confirm button to save the change. Softkey Layout The phone allows you to set different softkey layout on 12 call interface, user can setup different softkey layout according to his/her own requirement or habit. To set up softkey via web interface: 1) Choose Phone->Softkey Layout. 2) In the "Custom Softkey" field, chose Enable in the pull-down menu.
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Gigabit Color IP Phone Customizing Your Phone Note: We can add the Empty key more than once, but the others can only be chosen once. If you have set up more than 4 soft key options, the fourth softkey option that shows on the LCD will automatically turn to be “More”. Press “More” it will switch to the next page on which it will show the other softkey options. Live Dialpad Live Dialpad defines whether to dial the dialed number automatically.
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Gigabit Color IP Phone Customizing Your Phone Dial Plan Replace Rule A dial plan establishes the expected number. This includes country codes, access codes, area codes and all combinations of digits dialed. For example if you set the Prefix as 0 and Replace as 0086, when you dial 0 out, the number will be replaced by 0086 automatically. To set a Replace Rule via the Web interface: 1) Choose Phone->Dial Plan->Replace Rule. 2) Enter the desired Prefix, Replace and Account.
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Gigabit Color IP Phone Customizing Your Phone Dial Now Dial-now enables you to define the specific length of any number/letter in advance(for example xxx), next time when users dial the 123 whose length matches the Dial-now rule, the phone will dial 123 in one second without pressing Send button. To set a Dial Plan via the Web interface: 1) Choose Phone->Dial Plan->Dial now. 2) Enter the number in Dial-now Rule and Account. 3) Press Add button to save the change.
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Gigabit Color IP Phone Customizing Your Phone Note: 1. If you need to replace the unknown contents, you can use (.) or (x), “.” to represent a string of char, “x” can represent any one char. The content in () represents a variable, the first variable is expressed by $ 1, the second variable is expressed by $ 2, the rest can be done in the same manner. For example: if you want to replace the any input content with the content beginning with 8. Input (.) in Prefix box, and input 8$1 in Replace box.
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Gigabit Color IP Phone Customizing Your Phone Block Out The specific phone numbers can be forbidden to be call out from your IP phone. 1) Choose Phone->Dial Plan->Block Out. 2) Enter Block Out Number and Account, click Add button to save the change, or choose the specific one in the list, click Delete button to delete the record. 3) You can select a record to modify, then click Edit button to submit. 4) You cannot dial the number from your IP phone unless it is removed from this list.
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Gigabit Color IP Phone Using the Basic Call Functions Note: 1. In the Account field, you can enter 1,2,3, “1” represents Account 1, “2” represents Account 2 ……, if the account box is empty, it mean this rule works for all accounts . Feature Synchronization When enabled the synchronize function, when you configure the DND/FWD function on device or server, DND/FWD status on device and server will be in correspondence.
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Gigabit Color IP Phone Using the Basic Call Functions Action URL/URI Action URL: Record the operation of phone, send this corresponding information to server; action URI: Remote control phone for corresponding operation. Action URL: The operations can be recorded include: Setup Completed, Log On, Log Off, Register Failed, Off hook, On hook…etc. Set Action URL via web interface: 1) Choose Phone->Action URL 2) Enter the Corresponding contents. 3) Click Confirm to save the change.
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Gigabit Color IP Phone Using the Basic Call Functions The format of http URL is like this: http://internal.server.net/help.xml? This URL can be user defined. Replace internal.server.net by the server IP address.
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Gigabit Color IP Phone Using the Basic Call Functions http://admin:admin@10.2.3.25/cgi-bin/cgiServer.
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Gigabit Color IP Phone Using the Basic Call Functions always display the idle screen of the currently active line. The idle screen is using XML format. The idle screen can have different background images as well. There are six elements（Background picture, Clock, Data, State, Soft key）you can custom the idle screen by yourself. Configure XML-IdleScreen via web interface: 1) Choose Account->Basic->XMLIdleScreen Active, choose Enable or Disable this function.
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Gigabit Color IP Phone Using the Basic Call Functions Using the Basic Call Functions Making a call Call Devices You can make a phone call via the following devices: 1) Pick up the handset, icon will be shown in the idle screen. 2) Press the Speaker button, icon 3) Press the Headset button if the headset is connected to the Headset port in advance. In the dial-up interface, the icon will be shown in the idle screen. will be shown in the idle screen.
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Gigabit Color IP Phone 4) Using the Basic Call Functions Press the line keys which have been set as speed dial button. Then press Send soft key to make the call out if necessary. And you can also dial-up via web interface: 1) Choose Contacts-> Contacts -> Contacts/BlackList, click the number which you want to dial out, the phone will dial out. 2) Or choose Contacts->Phone Call Info, enter the number in the Dial a Number field, select the line from the Outgoing Identity list.
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Gigabit Color IP Phone Using the Basic Call Functions Answering a call Answering an incoming call 1) If you are not on an active call, lift the handset to answer it using the handset, or press the Speaker button to answer it using the speakerphone, or press the headset button to answer it using the headset. 2) If you are on an active call, the LCD will prompt to display: Incoming Call：xxx. Press Answer soft key to answer the call, or Reject soft key to refuse it.
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Gigabit Color IP Phone Using the Basic Call Functions DND Press DND soft key to activate DND Mode. Further incoming calls will be rejected and the display shows: icon. Press DND soft key again to deactivate DND mode. You can find the incoming call record in the Call History. User also can use DND code. For more information about DND, you can refer to “DND Code” Call Forward This feature allows you to forward an incoming call to another phone number e.g. a cell phone or voice mailbox.
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Gigabit Color IP Phone Using the Basic Call Functions During an Active Call Mute This function allows you to mute the microphone of the active audio device during a call; you cannot be heard by the other party. You can still hear all other parties while mute is enabled. When you press the X button during the conversation will be muted. To mute/resume a conversation: Press X button during a conversation, the icon will be shown in the LCD.
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Gigabit Color IP Phone Using the Basic Call Functions Call Waiting This call feature allows your phone to accept other incoming calls to the extension no matter under which circumstances. For more information, user can refer to “Call Waiting”. Call Transfer You can customize your phone so that incoming calls are transferred directly to the third party such as another extension, mobile phone number, etc.
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Gigabit Color IP Phone Using the Basic Call Functions out. 2) While C is ringing, A hangs up or press the Transfer soft key. Then A will turn to hold status, and the LCD will display as Transferred. 3) A will be disconnected from the call, when C pick up, B can talk to C. Local Conference You can establish a three-party conference, during the conversation three phone parties can communicate with each other.
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Gigabit Color IP Phone Using the Basic Call Functions 5) When you press the hold key, the conference will be on hold. 6) Hang up to disconnect all parties. Network Conference If you want to make a conference with more than three people, you can open the function of network conference. This function needs the server’s support. If you enabled this function, you can put the meeting conference on the server.
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Gigabit Color IP Phone Using the Advanced Phone Functions Using the Advanced Phone Functions Account Settings Please refer to the previous part “Configuration and Registration” for the basic Account setting information. The following table lists the instructions of the field about the advanced Account Setting. Field Name UDP Keep-alive Message UDP Description Defines whether to activate the UDP Keep-alive mechanism. The default is Enabled.
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Gigabit Color IP Phone Using the Advanced Phone Functions You can consult your system administrator for more information. TLS TLS(Transport Layer Security), an IETF standards track protocol (RFC 5246), is based on the earlier SSL specifications developed by Netscape Corporation. Set Transport via Web interface: 1) Choose Account->Basic. 2) Choose Transport option, in the pull-down menu, you can choose the TLS option. 3) Click the Confirm button to save the change.
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Gigabit Color IP Phone Using the Advanced Phone Functions DNS-SRV If the SIP server cannot be used, the phone will be connected the server which is available. To set DNS-SRV via web interface: 1) Go to Account->Basic. 2) Choose Transport option, in the pull-down menu, you can choose the DNS-SRV option. 3) Click the Confirm button to save the change. Network Setting Please refer to the previous part “Network” for more information about the WAN Port, PC Port, and VLAN etc.
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Gigabit Color IP Phone Using the Advanced Phone Functions Enable LLDP function; the phone will go to switch to get related VLAN parameters automatically. (Synchronous with VLAN in switch) To configure LLDP settings via Web interface: 1) Choose Network->Advanced->LLDP->Active option, in the pull-down menu, choose enable or disable this function. 2) Then enter the corresponding Packet Interval in Packet Interval field. 3) Choose enable or disable to Overwrite Network option.
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Gigabit Color IP Phone Using the Advanced Phone Functions Click the Log Off button in the top right corner. Administrator/User Password Administrator mode grants unlimited access to the phone configuration on both web and phone user interface. The administrator/user password is used to access:  Web interface.  The advance settings of the phone such as Network, Account via the Web and Phone interface. The default administrator password is admin.
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Gigabit Color IP Phone Using the Advanced Phone Functions Note: Any power interruption during the following process will most likely lead to a flash memory error which will lead to failure in system booting up. Reset to Factory You should reset the phone only in this case: the phone configuration was changed and the phone is in malfunction. To maintain the configuration of the phone, you need your system administrator or service provider’s advice. To reset to factory user can refer to “Reset to factory”.
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Gigabit Color IP Phone Using the Advanced Phone Functions 1) Enter the IP address in the Web browser. 2) Enter into the upgrade interface. 3) Choose the firmware to upgrade again, or input the URL of the firmware. 4) Click the Upgrade or Confirm button to upgrade. Export / Import Config To Export/Import the configuration file via Web interface: 1) Choose Upgrade->Configuration, select Export/Import Config, click Export button to export the file to your local computer.
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Gigabit Color IP Phone Using the Advanced Phone Functions PCAP Trace Export The PCAP Trace used to record the data transport of your IP phone. If there are any errors happened in your phone, you can export the PCAP trace and send to your system administrator for diagnosis.
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Gigabit Color IP Phone Using the Advanced Phone Functions Zero-sp-touch Zero-sp-touch this function can help users to configure AUTOP and network parameters quickly. Enable this function, when the power is on or press the corresponding line key, the phone will turn to the zero-sp-touch interface. Turn on Zero-sp-touch when the power is on via web interface: 1) Choose Upgrade->Auto Provision, select ZeroActive option, in the pull-down menu, choose enable to turn on this function.
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Gigabit Color IP Phone Using the Advanced Phone Functions Enter the zero-sp-touch interface, a countdown interface comes into view. 1) No operation or pressing cancel soft key will lead to idle interface. 2) Press status key to enter phone’s network interface, user can search the internet. 3) Press OK key, enter the network setting interface, press next softkey to enter the Auto Provision setting interface, enter the corresponding contents; press OK softkey to save the settings.
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Gigabit Color IP Phone  XML Group  LDAP  Broadsoft Group  Conference  Forward  Transfer  Hold  DND  Redial  Call Return  SMS  Record  URL Record  Paging  Group Listening  Shared Line  ACD  Zero-sp-touch Using the Advanced Phone Functions Note: 1. You have to pre-configure your PBX In order to apply quick access features like Intercom and Voicemail on your phones. Please contact your system administrator for more information.
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Gigabit Color IP Phone Using the Advanced Phone Functions BLF You can configure the key for Busy Lamp Field (BLF) which allows you to monitor the status (idle, ringing, or busy) of another SIP accounts. User can dial the monitored extension on a BLF configured key. To assign the key as BLF: 1) Choose DSS Key->Line Key, choose one of the line keys you want to make the assignment, there is a pull-down menu in the “Type” field, and choose BLF from the list.
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Gigabit Color IP Phone Using the Advanced Phone Functions 2) Enter the number you want to set as the voice mail box in the “Value” field. 3) In the "Line" field, select a line for which to apply this key. 4) Press Confirm button to save the change. Pick Up When you configure a Pick Up key, you specify the extension that you want to monitor. Then, when the monitored extension receives a call, you can press this key to pick up the incoming calls.
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Gigabit Color IP Phone Using the Advanced Phone Functions Intercom You can configure the key as Intercom mode and it is useful in an office environment as a quick access to connect to the operator or the secretary. To assign the key as Intercom: 1) Choose DSS Key->Line Key, choose one of the line keys you want to make the assignment, there is a pull-down menu in the “Type” field, and choose Intercom from the list.
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Gigabit Color IP Phone Using the Advanced Phone Functions Local Group The keys can be configured as Local Group key. Then pressing this key under the idle status, you can enter the Local Group interface. To assign the key as Local: 1) Choose DSS Key->Line Key, choose one of the line keys you want to make the assignment, there is a pull-down menu in the “Type” field, and choose Local Group from the list.
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Gigabit Color IP Phone Using the Advanced Phone Functions To assign the key as Broadsoft Group: 1) Choose DSS Key->Line Key, choose one of the line keys you want to make the assignment, there is a pull-down menu in the “Type” field, and choose Broadsoft Group from the list. 2) In the “Line” field, choose a Broadsoft Group to specify the record, so you must configure the Broadsoft Group at first. 3) Press Confirm button to save the change.
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Gigabit Color IP Phone Using the Advanced Phone Functions Hold The key can be configured as a hold key. You can use this key to hold and retrieve a call during the conversation. To assign the key as Hold: 1) Choose DSS Key->Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the “Type” field, choose Hold from the list. 2) Press Confirm button to save the change.
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Gigabit Color IP Phone Using the Advanced Phone Functions SMS When the key is configured as SMS key you are allowed to access SMS quickly by pressing this key. To assign the key as SMS: 1) Choose DSS Key->Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the “Type” field, and choose SMS from the list. 2) Press Confirm button to save the change. Record Call recording is a phone function to record the conversation in the process of dialogue.
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Gigabit Color IP Phone Using the Advanced Phone Functions Paging You can configure the key as Paging key. When you press this key, the phone will dial the number out directly. To assign the key as Paging: 1) Choose DSS Key->Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the “Type” field, and choose Paging option from the list. 2) Enter the number you want to dial directly in the “Value” field.
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Gigabit Color IP Phone Using the Advanced Phone Functions 3) In the "Line" field, select a line for which to apply this key, the default one is Line 1. 4) Press Confirm button to save the change. ACD ACD (Automatic Call Distribution) is automatic call distribution equipment, is according specific Transfer Rules and distribution strategy to switch the access call to the right person. Press DSSKey, it will pop up a login box, enter the User ID and Password, click the Log In soft key.
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Gigabit Color IP Phone Using the Advanced Phone Functions 2) Set the following parameters shown in the table. Parameter Description Echo canceller Defines whether to enable the echo canceller. VAD Voice activity detection (VAD), also known as speech activity detection or speech detection, is a technique used in speech processing in which the presence or absence of human speech is detected.
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Gigabit Color IP Phone Using the Advanced Phone Functions Tone Settings You can use the country tone, or if you don't want to use the default one, you can custom it by yourself. You can define the frequency and time period of all the following tones：  Dial  Ring Back  Busy  Congestion  Call Waiting  Dial Recall  Record  Info  Stutter  Message  Auto Answer To edit the tone filed via Web interface: 1) Choose Phone->Tones.
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Gigabit Color IP Phone Using the Advanced Phone Functions Note: 1. Please contact your system administrator for more information about the frequency and time period parameters. You can enter up to 8 groups for each tone. 2. If the frequency is set as 0, it means silence.
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Gigabit Color IP Phone Trouble Shooting Trouble Shooting I can not register to the server？ 1) Check the IP address. If you set your WAN port in DHCP mode, please make sure that your DHCP server is on. 2) Check your gateway. 3) Check your DNS server. 4) Make sure your account information is the same as you have got from your ISP. 5) Check whether the SIP server is on. 6) Check the SIP register port, the default value is 5060.
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Gigabit Color IP Phone Trouble Shooting Note: Make sure that the SIP server you have registered supports SMS function. How to update the firmware? 1) Enter the webpage of your phone, go to Upgrade, then you can find the option 2) “Select and Upgrade Firmware” at the bottom of the page. Select the file to update, and then click the Upgrade button. Note: Make sure the firmware you choose is provided by your service provider, or the device will probably crash after the update.