Specifications

MonitoringyourPhoneSystem
Introduction
The3CXPhoneSystemiseasytomonitorforanyWindowsadministrator,sinceitbehavesjustlike
any other Windows Server application. You can monitor 3CX Phone System using your favourite
networkmonitoringsolution,forexampleActiveXpertsorMicrosoftOperationsmanager.
ThingstoMonitor
SystemsExtensionsStatus
MonitoringSystemExtensions
3CXPhoneSystemusessystemextensionsforservicessuchasIVR,Queue,Fax,Parkingandso
on. Using the System “Extensions” node in the 3CX Management Console you can quickly
monitorifallthesesystemextensionsareworkingandregisteredcorrectly.
3CXServices
Agoodfirstcheckistomonitorthatall3CXservicesarerunning.Youcanviewall3CXservices
fromthe“Services”nodeinthe3CXManagementConsole.Anynetworkmonitoringpackagecan
monitorwindowsservicesremotely.
ServerEvents
ConfiguringEmailAlerts
The Server Event Log node lists events related to 3CX Phone System. You can configure email
alertstobesenttoyouforcriticaleventsfromthe“Settings”>“General”>“Emailnotifications”