Specifications

5. ToclearallLDAPEntriesfromyourCompanyPhonebookgoto“Settings”>“Advanced”
>“CompanyDirectorySync”>“LDAPDirectorySearch”>Clickonthe“ClearallLDAP
entries”button.
Important! In order for the Company Directory and LDAP search to work correctly you need to
make sure that Caller ID and Phonebook matching is enabled in “
Settings” > “General” >
“Global Options” tab and set "Resolved caller ID to
phone book
 entry" to on and
"Minimumlength"to6digits
.IfthisoptionisnotenabledthenLDAPsearchwillNOTwork.
ConfiguringCompanyDirectorySynchronizationODBCSearch
TheODBCextensionforthecompanydirectorymanagerallowsyourbusinesstoconnectthe3CX
Phone System to any data source which can be accessed via an ODBC driver. In this way any
databasedrivenERPorCRMcanimportcontactdatafromtheshareddatabasewhenanincoming
call is received. A detailed stepbystep configuration guide can be found here:
http://www.3cx.com/docs/odbcsearchphonebookdirectory/.