Specifications

ConfiguringFaxServer
Introduction
3CXPhoneSystemincludesa fax server thatallowsyoutoreceivefaxes.The3CXfax server is
based on the T38 standard and requires a compatible supported T38 VoIP gateway or provider.
VoIPprovidersandgatewaysmustbeconfiguredaccordingtoourconfigurationguides,sothatfax
receptionisenabled.ItisalsopossibletouseaVoIPproviderthatdoesnotsupportT38,however
the quality of the fax implementation between VoIP providers varies and therefore can not be
guaranteed.
Note:ThisfeatureisonlyavailableintheStandardandProEditionsof3CXPhoneSystem.
FaxReceivingConfiguration
Toreceivefaxes,youmustconfigurea lineoraDID tobededicatedfor faxreception,sothat all
callsonthisnumberareforwardedtothe3CXFaxServer.The3CXFaxServerwillthenreceivethe
fax,convertittoPDFandemailthefaxtotheconfiguredemailaddress.
ConfiguringaPortorDIDtoReceiveaFax
Todothis:
1. Inthe3CX Managementconsole,selecttheInbound rulefortheportor DIDwhichwillbe
dedicatedtoreceivingfaxes.
2. Fromthe“Officehours”routingoptions,select“Sendfaxtoemailofextension”.
3. Select the extension that should receive incoming faxes. If you select “Default Email
Address”, incoming faxes will be sent to the email address configured for the virtual fax