Specifications

ConfiguringRingGroups/Paging/Intercom
Introduction
The Ring Groups / Paging and Intercom features add powerful capabilities to your PBX. Ring
groupswillhelpyoutonevermissthatimportantcustomercall, whilstthePagingfeatureallowsyou
tomakeannouncementstogroupsofpeopleratherlikeaPAsystem.
Note:ThesefeaturesareonlyavailableintheStandardandProeditions.
RingGroups
Aring group allows youtodirect calls to agroupof extensions. For example,youcould define a
groupofthreesalespeople,andhavethegeneralsalesnumber“DID”ringonallthreeextensions
atthesametimeoraftereachother.Whenyoucreatearinggroup,youassignit avirtual extension
number.Thiswillbethenumberusedbythephonesystemto“address”theringgroup.
AddingaRingGroup
Toaddaringgroup:
1. In the 3CX Phone Management console menu, select “Ring Groups" > "Add Ring
Group".
2. Nowentertheringgroupoptions:
● Virtual extension number – This number identifies the ring group from other
extensions. Keep the automatically generated extension number, or specify a new
oneasneeded.Donotspecifyanexistingextensionnumber.
● Name–Enterafriendlynamefortheringgroup
● Ringstrategy–Selecttheappropriateringstrategyforthisringgroup: