Specifications

AddingDID’s
SelectingwheretoRouteCallstothisDID
ToaddaDID:
1. From3CXManagementConsolemenu,select"InboundRules">"AddDID".
2. EnteranamefortheDID(forexampleSales).Note:TheDIDnamecanbeprependedor
appendedtotheCallerID so as to identifyonwhichnumberacallerhascalledyou from.
You can enable this from the “Settings” > “General” > “Global options” page under
“InboundnametoCallerID”.
3. EntertheDIDnumberasitwillappearintheSIP“to”header.3CXPhoneSystemwillmatch
the number inserted in this field with the “to” header, starting from the last part of the
receivedstring,thus avoiding any differences in theformatofthenumber. For example, if
you are based in the UK and your DID number is 08452304024, then you can enter the
number2304024.ThiswillmatchanyDIDnumberinsertedinthe“to”fieldendingwiththese
numbers, including [phone], 08452304024, 00448452304024, and, of course,
2304024.
4. SelectforwhichGatewayorProviderportsyouwishtoaddthisDIDto.IftheDIDnumberis
associated with multiple ports, then you must select each ports. An inbound rule will be
createdforeachportthatyouselect.
5. SpecifywhereyouwishtodirectcallsmadetothisDID:
● EndCall
● Connectiontoextension
● ConnecttoQueue/RingGroup
● ConnecttoDigitalreceptionist
● Voicemailboxforextension
● Forwardtooutsidenumber