Specifications

needtochangethem.Click“Next”tocontinue.
7. Now enter the VoIP provider account details. In the External number field, enter the VoIP
linenumberthathasbeenassignedtoyou.ThenentertheAuthenticationID/usernameand
password of your VoIP provider account. Specify the number of simultaneous calls your
providerallows.Click“Next”tocontinue.IfyouareusingaSIPtrunk,thepasswordwillbe
greyedout,sinceauthenticationisdoneviaIP.
8. SpecifyhowcallsfromthisVoIPprovidershouldberouted.Youcanspecifyadifferentroute
outside office hours. The routing configured here will take effect when no inbound routing
rulesarematched.
9. Onthenextpage,youcanoptionallyconfigureanoutboundcallrule,whichwillbeusedto
routeoutboundcallsthroughthenewprovider.Thisisnormallydonebyroutingcallsstarting
with a specific prefix. Enter the dialling prefix in the “Calls to numbers starting with
(prefix)”textbox.Tomakecallsviathisprovider,precedethenumbertobedialledwiththis
prefix.
MoreaboutOutboundandInboundRulescanbefoundintheTruckManagementSection.
DID’sandInboundCallIdentification
IfyourVoIPproviderhasprovidedyouwithDIDnumbers,youwillneedtospecifytheseintheDID
tab.Todothis:
1. Inthe3CXManagementConsole,select“VoIPproviders”clickontheVoIPprovideryou
wanttoconfigure.
2. Clickonthe“DID”tab.
3. Add the DID numbers associated with your account. An Inbound Rule, which can be
configuredatalaterstage,willbecreatedforeachnumberspecifiedinthislist.
Youcanalsoseethelistofinboundrulesbyexpandingthe“InboundRules”node.
MoreaboutInboundRulescanbefoundinthenextChapter