Specifications

SettingExtensionGroupRights

Ifyouwantaparticularuserormanagertohavemore(orfewer)rightsthanthedefaultsspecifiedin
the“DefaultGroupRights”tab,youmayspecifytheserightsby:
1. Clicking on the member’s name in the “Extensions in this Group” list in the “Members
Rights”tab.
2. Tickingoffthecheckboxeswiththerightsthatyouwantthemembertohaveinthe“Rights
currentlyassigned”partofthetab.
3. Theoptionsavailablefortheusersare:
● Canseegroupmembers–Allowstheusertoseeallgroupmemberspresence.
● Canseegroupcalls–Allowstheusertoseecallsmadebygroupmembers.
● Showpresencetogroupmembers–Showstheuser’spresencetogroupmembers.
● Showcallstogroupmembers–Showsuser’scallstogroupmembers.
● Performoperations(divert,transfer,take)onanyactivecalltogroupmembers.
● CanBargein–Canbargeintocallsmadebygroupmembers.
● CanIntercom–Allowstheusertointercomotherextensions.
● Allowparking–Allowstheusertoparkcalls.
● AllowIVRcontrol–AllowsusertocontroltheIVR.
● Allows to manage Company Phonebook – Allows the user to add / edit / Delete
contactsfromtheCompanyPhonebookviathe3CXPhoneforWindowsClient.
4. Select the options that suit your needs accordingly and then click “Apply” to apply the
chosen rights. A restart of the configured extensions 3CXPhone client is needed for the
changestotakeeffect.
Importing&ExportingExtensions
Ifyouneedtocreatealargenumberofextensionsitiseasiertobulkimportthethem.Therearetwo
waystodothis,usingActiveDirectoryoraCSVfile.
ImportingfromActiveDirectory
You can import directly from Active Directory or other LDAP server. The added benefit to this
methodisthateverytimeachangeismadetotheuserconfigurationinActiveDirectory,userscan
beresynchronised,inwhichcaseonlytheupdateswillbeimported.Thestepbystepguideonhow
toImportExtensionsvia3CXActiveDirectoryexplainstheprocessindetail.
Exporting/Importingto/fromaCSVfile