Specifications

ExtensionManagement
Introduction
This chapter explains how to create and configure extensions in 3CX Phone System. There are
multiplewaystocreateanextension:
● Whenprovisioninganewphone,youcanchoosetocreateanewextension.
● Extensions can be manually created from the “Extensions” node in the management
console.
● ExtensionscanbeimportedfromActiveDirectory(oranyotherLDAPserver)oraCSVfile.
ExtensionConfiguration
ExtensionConfiguration
Toconfigureanextension,clickonthe“Extensions”nodeinthe3CXManagementConsole.Click
on “Add Extension” to create a new one or select an existing extension and click “Edit
Extension”.
General
IntheUserInformationsectionyoucanenterthefirstname,lastnameandtheemailaddressofthe
user.Awelcomeemailwithinformationontheextensioncreated,aswellasvoicemailandmissed
call notifications (configurable), will be sent to the specified email address. In the Authentication
section, the authentication ID and password are auto generated,however theycan be altered as
needed. If the phone is provisioned, the authentication details will be sent to the phone
automatically.
Voicemail