Specifications

● Reprovisionthephones(afteryouhavemadeachangeyoucanrebootthephonesfor
changestakeeffectimmediately).
● Launchtheadmininterfaceofthephone.
● MonitorsecurityofextensionpasswordandPIN.WeakextensionpasswordsandPIN's
arethemostcommoncauseofsecuritybreaches.
ReProvisioningthePhones
Ifyouneedtoreprovisionthephones,forexampleafteryouhavemadeconfigurationchanges.
1. Selectthe“Phones”nodeinthemanagementconsole.
2. Selectthephonesthatyouwishtoreprovision.
3. Click“Reprovisionphones”.
4. Selectthephonesagainandselect“Reboot”torestartthephonesandactivatethenew
provisioninginformation.
UpdatingtheFirmwareonYourPhones
It is possible to update the firmware of your Cisco, Fanvil, Htek, snom, and Yealink IP phones
throughout your network, from the 3CX Management Console. Each of the firmware has been
interoptestedby3CX.Itisrecommendedthatyouupgradefirmwareusingthismethodandnotby
downloading the firmware directly from the vendor’s websites. To upgrade your IP Phones to the
latest3CXtestedfirmware:
1. Fromthe“Phones”node,selecttheIPPhoneswhichyouwishtoupgradethefirmwareon
andclickthe“UpgradeFirmware”button.
2. Selectthemodelandfirmwareofthephonefromtheupgradelistandclick“Upgrade”.The
firmware will be uploaded and the phone rebooted. Note this feature requires a valid
maintenanceagreement.
OtherIPendpointdevices
3CXsupportsvariousforendpointssuchasDECTphones,doorphones,conferencephonesandIP
cameras.ThefullrangeofsupportedhardwareisprovidedintheSupportedIPPhonesPage.
ConfiguringRemoteExtensions
Apowerfulbenefitof3CXPhoneSystemistheabilitytosupportremoteextensions,i.e.employees
usingtheirextensionfromhomeoronthego.Thisgivestremendousflexibilitytoemployeesand
delivers true mobility, because employees working from home or away can still be seamlessly