Specifications

Ifyouwishtoresendawelcomeemail:
1.

Logintothe3CXManagementConsoleandgotothe“Extensions”node.
2. Selecttheextensionyouwanttoprovisionandclickthe“SendWelcomeEmail”Tab
3. Anemailwillbesenttotheextension’semailalongwithanattachmentforautoprovisioning.
OncetheuserhasinstalledtheclientfromGooglePlay,theAppleAppStoretheMSIfileor thedmg
file,youcaninstructtheusertoopenthewelcomeemailanddoubleclick/tapontheattachment.
Theattachmentwillstartup3CXPhoneontheuser’smachineandautomaticallyconfigure.
The3CXPushService
3CXPhoneusesPushtechnologyto wakeupthesmartphonewhenacallisreceived.Thisdoesnot
requiretheusertokeepthephoneactiveandthe3CXPhoneclientturnedontobeabletoreceive
calls–thephonecangotosleeptosavebatterylife.
ConfiguringGooglePush
FollowtheseinstructionstoconfigureGooglePush.
ConfiguringApplePush
FollowtheseinstructionstoconfigureApplePush.
Enabling/DisablingPush
After configuring your Push settings you will need to select which extensions have Push
functionalityenabled.Todothat:
1. Logintothe3CXManagementconsole.
2. Select“Settings”>“3CXPhone”.
3. Scrolldowntothe“Select3CXUsers”section.
4. ClickontheextensionthatyouwanttoenablePushfor,intheleftcolumnandclick“Add”.
5. TheextensionwillbeaddedtotherightcolumnandPushwillbeenabled.
6. IfyouwanttodisablePushforanextensionjustselecttheextensionfromtherightcolumn
andpress“Remove”.
7. TheextensionwillbetransferredtotheleftcolumnandPushfunctionalitywillbedisabled.
Updating3CXPhone
Updates to the desktop versions of 3CXPhone are deployed automatically via the 3CX Phone
System Server. When a new update is available on the 3CX Website, the 3CX Phone System
Server downloads the update for 3CXPhone for Windows and Mac then notifies the 3CXPhone
users. If a user has an outdated 3CXPhone, upon starting 3CXPhone, they will be shown a
messageinformingthemthatanewversionof3CXPhoneisavailable: