Specifications

UpgradingfromaPreviousVersionof3CXPhoneSystem
Ifyouarerunningapreviousversionof3CXPhoneSystem(version3.1,5,6.0,6.1,7.0,7.1,8,9,
10) you must upgrade to v11 SP 4a, and then to v12 SP 6.1 before following this upgrade
procedure.
Ifyouarerunningv12SP6.1,youcanproceedwiththeupgradeprocedure:
1. Makeabackupofyourcurrentconfigurationusingthe3CXBackupandrestoretool.
2. UninstallthecurrentversionfromtheWindowsControlPanel>ProgramsandFeatures.
3. Downloadandinstall3CXPhoneSystemVersion12.5.
4. Proceedwiththeinstallationandwhenpromptedbythe3CXWizard,restoreyourbackup.
BackupandRestore
3CX Phone System includes a convenient backup and restore utility that allows you to create a
completebackupofyourphonesystemconfigurationanddatatoafile.
● Tobackupyour3CXPhoneSystemdata,runthe“3CXBackupandRestore Tool”located
in the 3CX Phone System Start menu Program group: Select “Backup 3CX Phone
System”.
Backup&RestoreUtility
Choosewhichcomponentsyouwouldliketobackup.Forafullbackupselectallcheckboxes.
Selectthepathandfilenametosavethebackupto.Click“Next”.
The tool will proceed to backup your PBX. A zip file will be created containing your 3CX Phone
Systemsdata,storethisfileinasafeplace.
Torestorethephonesystemdata,startthe3CXBackupandRestoreutility:
1. Select“Restore3CXPhoneSystembackup”.
2. Locate the backup of the 3CX Phone System, select it and click “Next”. The tool will
proceedtorestoreyourbackup.NotethatthecurrentconfigurationwillbeOVERWRITTEN
withthebackupdata,andanychangesthatyouhavemadesinceperformingthebackup