Specifications

ActivatingYourLicense
Enteryourlicensekey,Company, ContactName,Email,Telephone,Countryandthenameofyour
Reseller(Thecompanywhoyoubought3CXfrom)andclickon“Activate”toactivateyourlicense.
● Thisinformationwillbesenttoourlicensekeyserverandyourlicensekeyandinstallation
willbeactivated.Aservicerestartwillberequiredatthispointsopleasekeepthatinmind
whenyouactivateyourlicense.
● Please note that in order to be entitled to your first year of free upgrade insurance your
detailsmustbeinsertedcorrectly.Thesedetailsarereviewedatthe3CXHQandiftheyare
notcorrecttheupgradeinsurancewillnotbeactivated.
Youwillneedtodothiseachtimeyoureinstall3CXPhoneSystemonanewmachineorwhena
changeinthelocalnetworktopologyorhardwareoccurs(forexamplethelocalMACaddress
changes).
Note:Packetsbetweenthe3CXPhoneSystemserveranderp.3cx.comshouldnotbefilteredor
inspected.IfyourunDPI(DeepPacketInspection),licensekeyactivationswillberejected.
SystemPromptsLanguage
3CXPhoneSystemshipswithaUSEnglishpromptsetbydefault.Promptsarerecordedvoicefiles
thatareplayedbythesystemtocallersandusersofthesystem.Forexample,whenauserpicksup
theirvoicemail,thesystempromptswillinstructtheuserwhatbuttonstopressinordertohearor
deletevoicemessages.Tochangethesystempromptstoadifferentlanguage:
1. Goto“Updates”>“Systempromptsets”node,selectthepromptsetyouwishtouseand
clickon“DownloadSelected”.Thepromptsetwillbedownloadedtoyourmachine.
Note:Downloadonlythepromptsetthatyouneed.
2. Goto“Settings”>“Systemprompts”>“ManagePromptsets”atthetopofthescreen.
3. Select the prompt set that you have downloaded and click on “Set As Current Prompt
Set”.Thesystemwillnowusethisnewpromptset.