OWNER’S INSTRUCTION MANUAL CALLER ID TYPE II MULTI-FEATURE TELEPHONE
THANK YOU FOR PURCHASING THE COLLEAGUE CALLER ID TYPE II MULTI-FEATURE TELEPHONE We want you to know all about your new Colleague Telephone, how to install it, the features it provides, and the services you can expect from its use. We have included this information in your Owner’s Instruction Manual. PLEASE READ BEFORE INSTALLING AND USING YOUR NEW TELEPHONE EQUIPMENT.
TABLE OF CONTENTS IMPORTANT SAFETY INSTRUCTIONS ............................................................. 2 TELEPHONE USAGE ............................................................................................ 4 SETUP/INSTALLATION ................................................................................ 4 WALL MOUNT INSTRUCTIONS ................................................................... 5 UNIT SETUP ..................................................................................
DELETING CALLS ..................................................................................... CALLBACK... ............................................................................................ DIAL OPTIONS BUTTON ........................................................................... MESSAGE ERROR ..................................................................................... NO DATA SENT .........................................................................................
IMPORTANT SAFETY INSTRUCTIONS Always follow basic safety precautions when using your telephone equipment to reduce the risk of fire, electrical shock, and injury. 1. Read and understand all instructions in the Owner’s Instruction Manual. 2. Read all warnings and follow all instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners. 4. Do not use the telephone near water.
10. Do not disassemble this product. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electrical shock when the product is subsequently used. 11. Do not overload outlets and extension cords. Some telephones require AC power from an outlet. Overloading the outlets can result in the risk of fire or electric shock. 12. Avoid using a telephone during a local thunderstorm. There may be a remote risk of electrical shock from lightning. 13.
TELEPHONE USAGE SET UP/INSTALLATION 1. Connect the adapter. Plug the large part of the adapter into the wall outlet and the adapter tip to the jack at the rear side of unit. (Use only 9V DC. 200mA, center positive Class 2 adapter.) 2. Connect the telephone line cord. a. To connect without an answering machine. • Use the new line cord to connect the PHONE jack of your new caller ID phone to the modular wall jack. b. To connect with an existing answering machine.
WALL MOUNT INSTRUCTIONS 1. Install wall mount bracket in wall mount position and route cords as shown in diagram below. 2. Connect the adapter and the line cord. See Steps 2 & 3 on preceding page for specific instructions. 3. Push out the handset hook and reattach in opposite direction for the wall mount position, plug the coiled cord into the handset, and then plug the other end of the cord into the base. 4. Place the handset on the base.
After the adapter is connected, the display will show as indicated below for setting. 1. [SET LANGUAGE] appears on the display. Press the REVIEW UP ( ) button to select the language. E - English, F - French, S - Spanish, and then press the DIAL button to confirm the selection. E SET LANGUAGE 2. When [LCD CONTRAST] appears, press REVIEW UP ( ) button to set the contrast darker, and then you can press REVIEW DOWN ( contrast back to the preset. ) button to set the 2 LCD CONTRAST 3.
TELEPHONE PART IDENTIFICATION 1 Store Button 2 Hook Switch 16 Options Button 3 Handset Hook 17 10 Auto Memory Button 4 Memory Dial Button 18 Pause Button 5 Handset Cord Jack 19 Redial Button Speakerphone LED 15 Flash 6 Volume Button 20 7 Delete Button 21 Speakerphone Button 8 Tone Button 22 Memory Index 9 Review Up/Down Button 23 Hold Button 10 Menu Button 24 Hold LED 11 Red New Call LED 25 Pulse/Tone Switch 12 Green New Message 26 Ringer Off/Hi/Low Switch 13
TELEPHONE FEATURES PULSE AND TONE DIALING 1. If your telephone line accepts a touch-tone dialing, set the PULSE/TONE switch to the Tone position. 2. If your telephone line requires a rotary (pulse) dialing, set the PULSE/TONE switch to the Pulse position. 3. If you are unsure which system you have, set the switch to the TONE position. Lift the handset. When you get a dial tone, dial a telephone number. If the dial tone continues, move the switch to PULSE, and then dial the telephone number again.
2. b. You can adjust the volume of the caller s voice by sliding the VOLUME CONTROL on the right side of the phone. c. After the conversation has finished, press the SPEAKERPHONE button to hang up. To Make A Call a. Press and release the SPEAKERPHONE button. b. When you hear a dial tone, dial the number or press the auto memory button just as you would on any other push-button telephone. The number will appear on the display window. c.
4. Press the desired memory location. • • 5. To store in an auto memory button (located on right-hand side of base) - Press 1, 2, 3, or 10). To store in a keypad memory location - Press one of the keypad buttons (l, 2, 3, or 0). Use pull out memory index to write in name and the memory button where it is stored. To Dial A Phone Number In Memory 1. Lift the handset and wait for a dial tone. 2. Press any memory location. • • 3.
1. 2. Press the PAUSE button once and release at any point in the dialing sequence where a pause is desired. The PAUSE button can be pressed more than once to create a longer pause. HOLD BUTTON 1. To place a call on hold, press the HOLD button and hang up the handset. The HOLD Indicator will light up and remain lighted until you resume your conversation. 2. To resume your conversation, lift the handset or that of any extension phone on the same line or press and release SPEAKERPHONE.
No matter whether you answer the call or not, the Call Waiting Caller ID will store the call information for future reference. CALL WAITING SYMBOL PM 8:59 CW 9/24 CALL# NEW 36 555-1234 JACK SMITH Note: Make sure you have subscribed to both Call Waiting Caller ID and Caller ID service from your local telephone company. If you only have Caller ID service, the unit works for Caller ID only.
1. This unit will check your line for a stutter dial tone every time you hang up or each time a call goes unanswered. The MESSAGE indicator will flash when there is a message waiting. 2. You may experience some delay in seeing the MESSAGE indicator light up even though there are messages in your rnail box. This delay is due to regulatory matters and does not indicate a problem with the unit. This unit may not be activated or deactivated under certain conditions.
REVIEWING CALLS 1. When the NEW symbol is flashing on the Stand-By screen, you have new incoming calls. Next to the NEW symbol is the total number of new calls. Press the REVIEW UP ( ) or REVIEW DOWN ( ) button to review the incoming stored calls. 2. The NEW symbol attached to each call will be removed after you review the call. 3. If the NEW symbol is still flashing when the display goes back to the Stand-By screen, there are new calls that you have not yet reviewed. 4.
CALLBACK When reviewing received calls, there are two ways to dial the telephone numbers shown on the display by pressing DIAL. 1. With the handset in its cradle (on-hook), press DIAL. [PICKUP PHONE...]” will appear in the LCD display to ask you to pick up the handset. The number will be dialed after you pick up the handset. HANDSET SYMBOL PM 8:59 CW 9/24 CALL# NEW 36 914-655-1234 PICKUP PHONE... 2.
• Pressing OPTIONS three times will go back to the original 7-digit telephone number. For example: Your area code is 205 and you are reviewing telephone number 785-2883. When the desired format of the telephone number is reached, press DIAL to dial the displayed number.
MESSAGE ERROR • The display indicates [-ERROR-]” if your unit receives a call that has an error in the transmission or reception. PM 8:59 8/24 CALL# 08 - ERROR NO DATA SENT 1. [-NO DATA SENT-] will be displayed if there is no caller ID (CID) number sent from the telephone company while ringing.
UNKNOWN CALLS • • • When the telephone company is unable to provide information of the caller s telephone number, [UNKNOWN NUMBER] and his name will alternately display on the screen when this information is received. When the telephone company is unable to provide information of the caller s name, [UNKNOWN NAME] and his telephone number will be displayed on the screen.
TELEPHONE SERVICE PROBLEMS If you have any problems with your telephone equipment service, determine if the problem is with your unit or the telephone company lines. BEFORE CALLING THE TELEPHONE COMPANY, be aware that they may charge you for a service call if the problem is caused by your telephone equipment. TROUBLESHOOTING PHONE DOES NOT RING 1. HI/LOW/OFF ringer switch is set to OFF position 2. Line cord is disconnected at telephone outlet or at telephone end. 3. Phone is OFF HOOK.
MESSAGE ERROR HAPPENS FREQUENTLY 1. Caller information was not transmitted properly. Check with your telephone company to see if there is a problem with your phone line. Since our special design will always retain your stored call records, we encourage you to disconnect all the telephone cords and adapter; and then reinstall the unit step by step per this instruction manual before you ask for service. SPECIAL NOTE: The call records will not be erased when the adapter is disconnected.
TELEPHONE REPAIR DO NOT ATTEMPT TO REPAIR THIS PRODUCT YOURSELF. Call Waiting Caller ID Telephones manufactured by CORTELCO must be returned to us for repair. You can return your telephone to CORTELCO for repair or replacement in accordance with our LIMITED WARRANTY. CORTELCO warrants THIS PRODUCT against defects in material and workmanship in accordance with our LIMITED WARRANTY. If your telephone is returned for repair, include a copy of your sales receipt containing the date-of-purchase.
FCC INFORMATION DESIGN COMPLIANCE Your telephone is designed to comply with FCC Rules and Regulations, Part 68. It can be connected to the telephone network as FCC-registered terminal equipment. The registration number is printed on the label on the bottom of your telephone. NOTIFICATION TO THE TELEPHONE COMPANY As a customer of the local Telephone company, you must, if they ask, tell them before connecting your telephone to the telephone company lines.
INDEX A Area Code Adjusting volume 6 10 B,C Call Waiting Callback Caller ID Features 11 15 12 D Deleting calls Dialing Mode Choosing Switching to tone temporarily E, F Flash FCC Information 14 8 9 11 23 G, H, I, J, K, L Hold 11 M Making calls Memory Message light Message waiting Maintenance 8 9 12 12 20 N, O Options One-touch dialing 15 10 P Part Identification Pulse dialing Pause Private Calls 7 8 10 17 Q, R Receiving calls Telephone Caller I.D.
TELEPHONE NUMBERS ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ____________________________________________________ ________________
LIMITED WARRANTY If you purchased this product new in the U.S. or Puerto Rico, CORTELCO warrants it against defects in material and workmanship for a period of five (5) years from the date of original purchase. This warranty is in lieu of all other express warranties. During the warranty period, CORTELCO agrees to repair or, at its option, replace the defective product, or any part of it without charge for parts or labor. This is your exclusive remedy.
