Programming instructions

MUSIC ON HOLD
Allows callers to hear music while they are on hold.
To activate Music on Hold, use the system hold:
Ask caller to hold
FLASH
(listen for special dial tone)
KEY IN * 6 8
(listen for confirmation tone)
Hang up
To return to the held call…
Lift handset
OR
If you simply put down the handset without hanging up, hold down the hookswitch for
two seconds to return to the held call.
Callers hear ―Beautiful Instrumentals‖ while on hold.
Note: Unique Source/Music on Hold
Specially recorded music or announcements can be added to a line so callers hear
customized music or promotions while on hold. Contact Telecommunications for
Information on adding a unique source music on hold.
Note: If the HOLD button on the basic single line telephone is used to place a call on
hold, callers will not hear music, only silence.