Programming instructions

THIS GUIDE AND YOUR TELEPHONE
This guide introduces you to both standard and optional features available on single line
telephones on the Purdue University SL-100 telephone system. You will find a brief feature
description, step by step feature instructions, and feature notes containing helpful information
related to the feature being discussed. All features listed in this guide may not be available on
your telephone. For more information pertaining to features and calling restrictions, please call
Telecommunications at 49-44719.
Note: See the end of this guide for special instructions related to the different models of single
line telephones in use, including the Cortelco 2730 and Patriot, the Spectrum 550, and the Vodavi.
As you learn to use your telephone, keep in mind the following:
LISTEN FOR SYSTEM TONES
Special Dial Tone: Three short beeps followed by steady dial tone—indicates that you are ready to
move on to the next step in using a feature. Press flash button or hookswitch to obtain special
dial tone.
Confirmation Tone: Two short beeps followed by silence—indicates that you have successfully
activated a feature.
Error Tone: Fast busy—indicates that you have misdialed or do not have access to a feature.
Six Party Conference Tone: A short burst of tone—indicates that additional parties are being
brought into or exiting the conference.
LISTEN FOR DISTINCTIVE RINGING
Different ring tones indicate the type of call you are receiving.
Internal Ringing – single ring. Indicates you are receiving a call from another campus extension.
External Ringing – double ring. Indicates you are receiving an outside call.
Recall Ringing – triple ring. Indicates the system is calling due to a feature you requested (i.e.,
Ring Again) or to notify you that a call was not completed (i.e., a Call Transfer was not answered).
REMEMBER THESE TERMS
Extension number – Five digit number used to call a campus telephone.
Pseudo directory number – Software defined internal number. Pseudos are seven digits in length
and cannot be called from an off campus number. These often appear as additional lines on
multiline sets.