User's Manual

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Table Of Contents

Preface Material
Policy for Warrantee and Repair
General Warranty
Specific Product Warranty Instructions
Returns
Limitations of Liabilities
Reporting Defects
Safety Warnings
Compliance with RF Safety Requirements
Certification and Compliance to Standards
About This Guide
List of Acronyms
Table of Contents
1 Overview
- 1.1 Key Features and Capabilities
- 1.2 System Architecture
- 1.3 System Elements
  - 1.3.1 VE Control Unit (VCU)
    - 1.3.1.1 VCU Front Panel
    - 1.3.1.2 VCU Rear Panel
  - 1.3.2 VE Access Pod (VAP)
- 1.4 System Monitoring and Management
  - 1.4.1 Integration with an External Fault Management System
2 Installation Workflow
3 Infrastructure Requirements and Layout Planning
- 3.1 General Information on Location and Connections
- 3.2 Infrastructure Requirements
- 3.3 Coverage and Installation Planning
  - 3.3.1 Types of Environments
- 3.4 Planning VAP Layout
4 VCU Unit Installation and Provisioning
- 4.1 VCU Kit Contents
- 4.2 VCU Physical Installation
  - 4.2.1 Master VCU Installation
    - 4.2.1.1 Master/Stand-Alone VCU Alarm Output Connections
  - 4.2.2 Slave VCU Installation
- 4.3 Ethernet Cable Connections to VAPs
  - 4.3.1 Shifting Relevant Ethernet LAN Connections
  - 4.3.2 Operation with LAN utilizing Power over Ethernet (PoE)
- 4.4 Provisioning the VE Control Unit
5 VAP Installation and Provisioning
- 5.1 VAP Installation
- 5.2 Desk and Wall Mount VAP Installations
- 5.3 Verifying VAP Coverage Area
- 5.4 Naming the VAPs, Verifying Connections and Monitoring
- 5.5 Provisioning the VAPs
  - 5.5.1 Verifying Normal VAP Operation
  - 5.5.2 Naming the VAP
6 Navigating the Web Access Application
- 6.1 Opening a Session and Authentication Levels
- 6.2 About the MobileAccessVE Web Access Window
- 6.3 Configuration Tab
  - 6.3.1 Network Topology Tree
    - 6.3.1.1 Removing Network Element from Baseline
  - 6.3.2 Configuration Display Area
- 6.4 Management Tab
7 VCU Monitoring and Configuration
- 7.1 Viewing VCU General Information
- 7.2 Viewing VCU Alarms
- 7.3 Master VCU RF Parameters
8 VAP Monitoring and Configuration
- 8.1 Viewing VAP General Information
- 8.2 Viewing VAP Alarms
- 8.3 VAP RF Parameters
9 Administrative Operations
- 9.1 Changing Password
- 9.2 Retrieving VCU IP Address
- 9.3 IP Settings
- 9.4 SNMP Configuration Parameters
- 9.5 Upgrading (or Downgrading) VCU and VAP Software
  - 9.5.1 Upgrading the VAP SW
  - 9.5.2 Upgrading the VCU SW
10 Troubleshooting
- 10.1 Finding a Specific VAP in the Building
- 10.2 Wireless Service is Not Available
- 10.3 PoE is Not Working
- 10.4 Ethernet Service is Degraded
- 10.5 No Service from Connected Access Pod
- 10.6 VCU Cannot be monitored via SNMP
Appendix A - Traps
Appendix B – MobileAccess VE MIB Tree Structure (Version 1.8)
- MobileAccess Version 1.13 MIBs/OID Descriptions

Troubleshooting

Mixed Band LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual 74

10.6 VCU Cannot be monitored via SNMP

VE traps are not received by the external Fault Monitoring system.

1. Verify that the VCU is powered ON.

2. Verify that the SNMP traps destination address is configured correctly.

3. Verify the IP connectivity to the Fault Monitoring server using “ping.”

4. Verify that SNMP port is not blocked or fire-walled in the IP network.

5. Initiate an Alarm and confirm the trap is received by external Fault Monitoring server. For

example:

• Access the VAP Service RF sub-tab (See section

8.3).

• Verify that the alarm is unmasked.

• Set the Service Control parameter to Off.

• Confirm the trap is received by external Fault Monitoring server.

Unmasked

VAP

Faulty alarm