User's Manual

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Table Of Contents

Preface Material
Policy for Warrantee and Repair
General Warranty
Specific Product Warranty Instructions
Returns
Limitations of Liabilities
Reporting Defects
Safety Warnings
Compliance with RF Safety Requirements
Certification and Compliance to Standards
About This Guide
List of Acronyms
Table of Contents
1 Overview
- 1.1 Key Features and Capabilities
- 1.2 System Architecture
- 1.3 System Elements
  - 1.3.1 VE Control Unit (VCU)
    - 1.3.1.1 VCU Front Panel
    - 1.3.1.2 VCU Rear Panel
  - 1.3.2 VE Access Pod (VAP)
- 1.4 System Monitoring and Management
  - 1.4.1 Integration with an External Fault Management System
2 Installation Workflow
3 Infrastructure Requirements and Layout Planning
- 3.1 General Information on Location and Connections
- 3.2 Infrastructure Requirements
- 3.3 Coverage and Installation Planning
  - 3.3.1 Types of Environments
- 3.4 Planning VAP Layout
4 VCU Unit Installation and Provisioning
- 4.1 VCU Kit Contents
- 4.2 VCU Physical Installation
  - 4.2.1 Master VCU Installation
    - 4.2.1.1 Master/Stand-Alone VCU Alarm Output Connections
  - 4.2.2 Slave VCU Installation
- 4.3 Ethernet Cable Connections to VAPs
  - 4.3.1 Shifting Relevant Ethernet LAN Connections
  - 4.3.2 Operation with LAN utilizing Power over Ethernet (PoE)
- 4.4 Provisioning the VE Control Unit
5 VAP Installation and Provisioning
- 5.1 VAP Installation
- 5.2 Desk and Wall Mount VAP Installations
- 5.3 Verifying VAP Coverage Area
- 5.4 Naming the VAPs, Verifying Connections and Monitoring
- 5.5 Provisioning the VAPs
  - 5.5.1 Verifying Normal VAP Operation
  - 5.5.2 Naming the VAP
6 Navigating the Web Access Application
- 6.1 Opening a Session and Authentication Levels
- 6.2 About the MobileAccessVE Web Access Window
- 6.3 Configuration Tab
  - 6.3.1 Network Topology Tree
    - 6.3.1.1 Removing Network Element from Baseline
  - 6.3.2 Configuration Display Area
- 6.4 Management Tab
7 VCU Monitoring and Configuration
- 7.1 Viewing VCU General Information
- 7.2 Viewing VCU Alarms
- 7.3 Master VCU RF Parameters
8 VAP Monitoring and Configuration
- 8.1 Viewing VAP General Information
- 8.2 Viewing VAP Alarms
- 8.3 VAP RF Parameters
9 Administrative Operations
- 9.1 Changing Password
- 9.2 Retrieving VCU IP Address
- 9.3 IP Settings
- 9.4 SNMP Configuration Parameters
- 9.5 Upgrading (or Downgrading) VCU and VAP Software
  - 9.5.1 Upgrading the VAP SW
  - 9.5.2 Upgrading the VCU SW
10 Troubleshooting
- 10.1 Finding a Specific VAP in the Building
- 10.2 Wireless Service is Not Available
- 10.3 PoE is Not Working
- 10.4 Ethernet Service is Degraded
- 10.5 No Service from Connected Access Pod
- 10.6 VCU Cannot be monitored via SNMP
Appendix A - Traps
Appendix B – MobileAccess VE MIB Tree Structure (Version 1.8)
- MobileAccess Version 1.13 MIBs/OID Descriptions

Troubleshooting

Mixed Band LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual 71

10.2 Wireless Service is Not Available

1. Verify that the Master VCU is connected to the BTS, powered up, and configured.

2. Verify that the Max Expected Power setting is correct by either:

A) Viewing the actual VCU Power Measurement (DL Pin) in the relevant VCU Service RF

sub-tab (See below).

B) or by measuring the actual BTS output using a Spectrum Analyzer.

3. Verify correct settings of center frequency and system gain (See DL CF and UL System

Gain parameters in RF Parameters sub-tab – see example displayed above).

4. Verify that the RF cables are properly connected to the VCU.

5. View the VCU Alarms (above image) and verify that the VCU is working properly.

10.3 PoE is Not Working

Verify that the PoE used is “alternative a”. The MobileAccessVE system currently only supports

this alternative. Verify that all pairs are wired in the patch panels and jumper cords.

Note: Future enhancements will support “alternative b”. Consult MobileAccess if you currently

require support for “alternative b.”

Config tab

Service Pin