User's Manual

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Table Of Contents

Preface Material
Policy for Warrantee and Repair
General Warranty
Specific Product Warranty Instructions
Returns
Limitations of Liabilities
Reporting Defects
Safety Warnings
Compliance with RF Safety Requirements
Certification and Compliance to Standards
About This Guide
List of Acronyms
Table of Contents
1 Overview
- 1.1 Key Features and Capabilities
- 1.2 System Architecture
- 1.3 System Elements
  - 1.3.1 VE Control Unit (VCU)
    - 1.3.1.1 VCU Front Panel
    - 1.3.1.2 VCU Rear Panel
  - 1.3.2 VE Access Pod (VAP)
- 1.4 System Monitoring and Management
  - 1.4.1 Integration with an External Fault Management System
2 Installation Workflow
3 Infrastructure Requirements and Layout Planning
- 3.1 General Information on Location and Connections
- 3.2 Infrastructure Requirements
- 3.3 Coverage and Installation Planning
  - 3.3.1 Types of Environments
- 3.4 Planning VAP Layout
4 VCU Unit Installation and Provisioning
- 4.1 VCU Kit Contents
- 4.2 VCU Physical Installation
  - 4.2.1 Master VCU Installation
    - 4.2.1.1 Master/Stand-Alone VCU Alarm Output Connections
  - 4.2.2 Slave VCU Installation
- 4.3 Ethernet Cable Connections to VAPs
  - 4.3.1 Shifting Relevant Ethernet LAN Connections
  - 4.3.2 Operation with LAN utilizing Power over Ethernet (PoE)
- 4.4 Provisioning the VE Control Unit
5 VAP Installation and Provisioning
- 5.1 VAP Installation
- 5.2 Desk and Wall Mount VAP Installations
- 5.3 Verifying VAP Coverage Area
- 5.4 Naming the VAPs, Verifying Connections and Monitoring
- 5.5 Provisioning the VAPs
  - 5.5.1 Verifying Normal VAP Operation
  - 5.5.2 Naming the VAP
6 Navigating the Web Access Application
- 6.1 Opening a Session and Authentication Levels
- 6.2 About the MobileAccessVE Web Access Window
- 6.3 Configuration Tab
  - 6.3.1 Network Topology Tree
    - 6.3.1.1 Removing Network Element from Baseline
  - 6.3.2 Configuration Display Area
- 6.4 Management Tab
7 VCU Monitoring and Configuration
- 7.1 Viewing VCU General Information
- 7.2 Viewing VCU Alarms
- 7.3 Master VCU RF Parameters
8 VAP Monitoring and Configuration
- 8.1 Viewing VAP General Information
- 8.2 Viewing VAP Alarms
- 8.3 VAP RF Parameters
9 Administrative Operations
- 9.1 Changing Password
- 9.2 Retrieving VCU IP Address
- 9.3 IP Settings
- 9.4 SNMP Configuration Parameters
- 9.5 Upgrading (or Downgrading) VCU and VAP Software
  - 9.5.1 Upgrading the VAP SW
  - 9.5.2 Upgrading the VCU SW
10 Troubleshooting
- 10.1 Finding a Specific VAP in the Building
- 10.2 Wireless Service is Not Available
- 10.3 PoE is Not Working
- 10.4 Ethernet Service is Degraded
- 10.5 No Service from Connected Access Pod
- 10.6 VCU Cannot be monitored via SNMP
Appendix A - Traps
Appendix B – MobileAccess VE MIB Tree Structure (Version 1.8)
- MobileAccess Version 1.13 MIBs/OID Descriptions

Administrative Operations

Mixed Band LTE 700 MHz MobileAccessVE Instant Coverage Solution User Manual 65

9.5 Upgrading (or Downgrading) VCU and VAP Software

Note: Before you start, verify that the VCU and VAPs upgrade files are located in an accessible

location (i.e. on your computer).

The software for each VCU and its hosted VAPs can be upgraded through access to the VCU,

where the VAPs must be upgraded first and only then the VCU.

Note: In installations with Slave VCUs, a session should be opened to the IP address of the Slave

VCU in order to upgrade the SW of the Slave VCU and associated VAPs.

Two types of files are stored on the VCU and on individual VAPs: Active software on which the

unit operates, and Standby software. The Active and Standby software can be swapped on each

individual unit.

In addition, the VCU holds two software images for VAPs – to be used in download process to

VAPs.

The upgrade procedure consists of the following main phases:

1. Uploading the new VCU and VAP software to the host VCU.

2. Setting the new software as the Active software.

3. Downloading the new software to selected VAPs and activating it as the Active software on

those VAPs.

4. Activating the new VCU software on the VCU.

The procedure is performed via two screens:

• Firmware Screen – used to manage the software files stored on the VCU.

• Distribute Screen – used to download the VAP software version to selected VAPs.