User's Manual

Troubleshooting
Dual-Band MobileAccessVE Instant Coverage Solution User Manual 63
10.6 VCU Cannot be monitored via SNMP
VE traps are not received by the external Fault Monitoring system.
1. Verify that the VCU is powered ON.
2. Verify that the SNMP traps destination address is configured correctly.
3. Verify the IP connectivity to the Fault Monitoring server using “ping.”
4. Verify that SNMP port is not blocked or fire-walled in the IP network.
5. Initiate an Alarm and confirm the trap is received by external Fault Monitoring server. For
example:
 Access the VAP Service RF sub-tab (see section 8.3).
 Verify that the alarm is unmasked.
 Set the Service Control parameter to Off.
 Confirm the trap is received by external Fault Monitoring server.
Service Control
parameter