Wireless IP Camera Version 1.00 (English) BEFORE GETTING STARTED This UM is designed to aid you to get started with the device. If you experience problems following these guides or need further information pertaining to the device, please visit our website at www.prolink2u.com. All specifications are subject to the manufacturer’s configuration at the time of shipping and mau change without prior notice, written or otherwise.
Table of Contents Table of Contents . ..................................................................................................................... 1. Introduction . ........................................................................................................................ 1.1.The Differences . ................................................................................................................. 3 5 5 2. Installation & Setup . ..............................................
. Features & Specifications ......................................................................................................... 31 1.26. Features .......................................................................................................................... 31 1.27.Specification ................................................................................................................... 32 5. Package Contents ...........................................................................
1. Introduction The PROLiNK® PIC1007WP MegaPixel Dual Lens Wireless IP Camera (will be referred to as “IP Camera for the entire document) is designed with the ” user friendly“ idea in mind. You can install the IP Camera easily on your home network and then access the IP Camera anywhere in the world from your mobile or pc with only a camera id and password. There are no user registration, no fixed IP address, no complicated DDNS setup or changing the router’s settings. It is truly a Plug & Play experience.
2. Installation & Setup The IP Camera is designed to be ver y easy to install and use. F irst, let’s see the major components of the IP Camera products. 1.2.
1.3. Quick Installation and Usage Setting up the IP Camera is as Easy as 1-2-3. Step 1 Connect the IP Camera to your home/office network. Step 2 Install the LiveView Software on your notebook/PC. Step 3 Key in the Password of the IP Camera in the LiveView, and you are done. 1.3.1. Step 1 : Connect the IP CAM to your home/office network Please plug the power adapter to the IP Camera , and turn the power socket switch on.
1.3.3. Step 3 : Key Password in LiveView and Ready to View If the computer and IP Camera are connected to the same network, the IP Camera ID will automatically be displayed in the “Auto Search” list . To see the video, just double click the IP Camera ID item in the “Auto Search” list. For example, if the IP Camera ID is 001001029, you can then double click the 001001029 item in the “Auto Search” list to view the video.
Figure 2-6: Pop-up play-video password window 1.4. Wireless Connection The IP Camera can also be connected to the home/office network through the 802.11 b/g/n wireless connection. The easiest way to setup the IP Camera to connect via wireless to your WiFi AP/router is to use the WPS button. If your WiFi AP/router is configured for WPS, just push the WPS button on both the IP Camera and router, and it will automatically insert the necessary WiFi settings into the camera.
3. Web Configurations You can login to the web configuration page by directly key-in the IP address of the IP Camera or right-click the searched IP Camera in the “Auto Search” list of the LiveView Software and click the “Web Configure” to open the login window of the IP Camera. Figure 3-1: Open the web configuration page from LiveView Software The default login account is “admin”, leave the Password field empty.
1.5. Information The default page of the web configuration of the IP Camera is the Information page. You can see the model name/firmware version, IP Camera ID, registration status, network type and current video settings (bandwidth, resolution), in this page. The IP Camera can only be viewed remotely by the LiveView Software when the IP Camera is connected. If this IP Camera is not connected, please check the Ethernet wiring of your network environment.
1.6. Video Display This display page allows you to view the video display and control the pan/tilt movement of the IP Camera. For the first time use of this display on a computer, an ActiveX component will be automatically downloaded into the browser. This could take some time, depends on the internet speed. The component is downloaded from a public domain, so that the computer must be connected to the Internet. If you want to modify the video display screen size, please refer to section 1.
1.7. Network The Network page allows you to modify the Wired Networking, WiFi Security and Advance Network settings. The default settings use DHCP to obtain an IP address automatically. In most of the home and office network environment, there is a DHCP server running. In this situation, by using these default settings, the IP Camera can work immediately most of the time. If the Ethernet cable is unplugged, the IP Camera will lose connection.
1.8. WiFi Security You can connect the IP Camera to the network via wireless. If your network environment has an 802.11 b/g/n router or AP running, you can check the “Enable WiFi function” button to use the wireless. Figure 3-7: WiFi security disabled page In order to use the wireless network, you need to fill the following fields: 1. SSID – this is the ID of the wireless router or AP of your wireless network environment, must be set correctly. 2.
Figure 3-8: WiFi security enabled page 1. Click the “WiFi test” button to check if the IP Camera can connect to the wireless network for these settings. You will need to unplug the Ethernet cable to enable the wireless connection after the “WiFi test” is successful. 2. Click the “WiFi scan” button to scan for all the available access points nearby. 3. If you want to define fixed IP address when using WiFi connection, please press the “IP address” button and key in your preferred IP address. 4.
1.9. Advanced Network In some special situation, your network environment only provides PPPoE connection (ADSL service); there is no NAT/router available. You will then need to set the PPPoE settings in the “Advanced Network” page. Only the PPPoE username and password are needed to let PPPoE work. After the “Save & Apply” button is pressed, the PPPoE function will work immediately.
5. Frame rate – the video frame display rate. Higher value means faster movement and continuity in the video display. 6. Favor/Preference – Video Motion/Image Quality/Better Quality/Best Quality. When the real bandwidth is not enough for the selected “Internet speed”, the system will need to degrade the video motion or image quality. This selection will decide if the user want to maintain the “video motion” or “image quality” when the internet speed is not good enough. 7.
1.11. Mobile Video Settings The IP Camera can be viewed from a 3G mobile phone, please download “mLiveview”/”mLiveviewHD” software from App Store for iPhone/iPad and “mLiveview” from Android Market for Android Mobiles and Tablets. The video frame rate, resolution and bandwidth for 3G mobile access could be set independently from the normal video view. The maximum allowed resolution for mobile viewing is 1024x768. Figure 3-12: Mobile Video Settings 1.12.
1.13. Email/Ftp Alarm The IP Camera provides the Email function that will send out an email with a jpeg picture attached when there is an event trigger. Alternatively, it can also send captured jpeg picture to a ftp server. You can enable or schedule the Email/ftp function in this page: 1.
For the email message to work, a SMTP server is required. Click the “advanced” button will display the SMTP server settings page. A default SMTP server is provided, however so you could also specify your own SMTP s e r v e r if r e q u ir e d . 1. SMTP server – this is the IP address and port of the SMTP server that will provide the send email service. This server is irrelevant to the “Email recipient” address. 2. SMTP username/password – this is required to allow permission to access the SMTP server.
1.14. Speaker Alarm Settings The IP Camera provides Speaker Alarm function that act like a conventional alarm siren. Any PIR or motion detection could trigger the speaker alarm. 1 1. Speaker alarm trigger– select the trigger mode of the speaker alarm a. A. Motion trigger – if this is selected, the speaker alarm signal will be active when video motion is detected. The detection sensitivity is set In the “motion detection” page. b. B.
5. The “NAS access account” and “NAS access password” are the username and password to login into the specified “Shared folder name” of the NAS device. 6. NAS Scan – use this to scan for some specific NAS devices in the same network. Not all the NAS devices are supported for this scan function. 7. NAS Info – display the NAS storage capacity and available disk space. 8. Configure NAS (web) – click this to connect to the web configuration page of the NAS device.
1.16. SD-Card Settings The IP Camera provides recording of video files into a standard Micro SD-Card. Since this recording is directly to the SD-Card, there is no network packets loss problem when recording to remote device through internet. Notice When the IP Camera is doing SD-Card recording, this is counted as one video user. Please refer to appendix B for maximum simultaneous users. 1. If the “Always Recording” is selected, the system will start to record continuosly to the Micro-SD card.
1.17. Infrared thermometer There is a built-in Infrared Thermometer on the camera, it will display the current temperature of the surveillance area on the video display screen. You can set a specific temperature range for the thermometer to trigger in schedule event.
1.18. Scheduling The IP Camera provides scheduling function that triggers event actions such as E mail/Ftp sending, NAS/ Micro-SD recording or speaker alarm. Total of 12 schedules can be added with combination of event actions. Before any schedule can be added, the “Schedule” option must enabled in the event actions settings. .
1.19. LED Control The IP Camera provides the Led Display Control function, you can enable or disable the led display/indication on the front panel of the IP Camera device. The related settings are explained below: 1. Normal led display – select this to display all the LED Indicators on front panel. 2. Turn off led display always – select this to disable display of all the LED Indicators. 3.
1.21. Admin In this page, you can edit the web login account. This account allows you to login to the IP Camera settings and make changes to it. The default username is “admin” and password is empty. If the login account is forgotten, you can easily reset the IP Camera to the factory default settings by following the steps in section 1.25 and login with the “admin” account. Note: This account username and password is different from the video play password in the “Video settings”.
1.22. Upgrade If there is new firmware available for this IP Camera, you can upgrade the firmware from this page. Please ask for the correct information about FTP server, username/password account and firmware filename from your supplier, and then do this upgrade. When you start the upgrade process, the page will show the upgrade status. During the upgrade process, do not power off the IP Camera, otherwise the IP Camera will enter into the safe mode (section 1.24).
1.23. Reboot You can restart the IP Camera manually in this page. All the connected video viewing users will be disconected.
1.24. Safe Mode If by some abnormal operation, for example, power off during the upgrade procedure, the IP Camera will enter into safe mode. You will see the following “Safe mode” page when login to this IP Camera. Please do the upgrade operation immediately to recover the system. In safe mode, the IP Camera cannot display the video on the LiveView Software, but you can still find this IP Camera in the “Auto search” list. The steps to recover from “safe mode” are the followings: 1.
4. Features & Specifications 1.26. Features True Plug & Play. Only ID/Password is required. No IP address or DDNS settings. H.264 latest video compression technology. Megapixel resolution of up to 1280x800 pixels at 30 fps. Unique Dual Lens and Dual Sensor for day/night operation. Pan/Tilt Control. PIR body detection, effective distance ~ 7 meters. Two way audio with built-in mic & speaker and speaker-out jack (external speaker is required). Infrared Thermometer and Temperature alarm control .
Lens 4.2 mm, F2.4, viewing angle: 66°, fixed iris. focus range: 30 cm to infinity Day & Night separate lens Buttons One reset button to factory default settings One WPS button for automatic WiFi setup Indicators One LED for Internet connection status indication One LED for Ethernet connection indication One LED for SD card recording indication Video compression H.264, baseline profile level 3.1 Video streaming Separate frame rate/resolution/bandwidth settings for PC and mobile .
5. Package Contents 2 Quick Installation Guide 1 IP Camera MODEL NO: PIC1007WP Quick Installation Guide Wireless-N IP Camera with Pan/Tilt Version 1.00 (English / Indonesian) BEFORE GETTING STARTED This document is designed to aid you to get started with the device. If you experience problems following these guides or need further information pertaining to the device, please visit our website at www.prolink2u.com.
Appendix A. List of Tested NAT/Router Device The followings are the list of tested NAT/router devices that can work with the IP Camera and LiveView Software when viewing from remote location. You do not need to do any modification on the default settings of the NAT/routers. In some office environment, where high level firewall security is enabled, it’s possible that you are not able to view the IP Camera video. In this situation, please contact your MIS person to solve the problem.
Appendix B. Performance Information 1. Video Performance Information The video quality is dependent on the video parameter settings and the network quality. If you want to have a better video quality, you will usually set higher resolution and higher frame rate. This is fine when you are viewing the video locally in the same network. But when you want to see the video remotely through the Internet, you need to know the Internet speed (bandwidth) connected to your home network.
Appendix C. Troubleshooting 1. Why is the LED indicators on the camera keep on flashing in sequence? This is due to the IP Camera being disconnected from the Internet. Please ensure your Ethernet or Wifi connection are setup properly and check if you have an Internet connection. 2. How many users can access to my IP Camera? The IP Camera can allow up to 20 users access simultaneously 3. What is the video compression format for my IP Camera? The video is compressed using the H.
7. Can I use LiveV iew in Macintosh OSX? Please download Mac version of Liveview from our website. The Mac version is a beta version which means it is still work in progress therefore some functions may not work or being disabled. 8. Can I adjust the effective focus of the IP Camera? The focus of the IP Camera is pre-adjusted and fixed during production so you are not required to adjust it. Focus range is from 30cm to infinity. 9.
14. How do I turn the camera lens 180° if I want to hang the camera on the ceiling?wall Go to the web configuration page of the camera > Login Credential > Video > Video Flip > Select Video Flip > Save & Apply I can see the video from remote location, but the video quality is not good and sometimes the video will disconnect and reconnect again by itself. This is probably due to the internet bandwidth (internet speed) is not big enough. You can decrease the bandwidth settings of the IP Camera.
17. Does the IP Camera come with night vision? Yes, PIC1007WP is designed with Night Vision (or Night Mode). 18. I can’t hear any audio from my mLiveView apps on my phone. Please make sure sound is enabled in your mobile phone. Try to play a sound file in your mobile. If it is ok then proceed to mLiveView and click on the arrow of your CamID. Select Streaming settings and make sure the Microphone is set to ON. By default it is set to ON, otherwise please change it and click Update button. 19.
Note: a) All recorded video clips on the same day will be combined into one video clip playable by the LivePlay player. b) User can playback the recorded video clips through third-party video player, eg: VLC Player (visit official website http://www.videolan.org/vlc), and: i. Open the video clips saved folder. ii. Right click the video clips (file type as .crf format) iii. Choose Open with option, then select to VLC media player. 21.
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26. Can I connect the IP Camera directly to my PC/notebook with an Ethernet cable? Yes. If the IP Camera is directly connected to your PC/notebook computer using an Ethernet cable, the IP Camera will automatically use an IP address called “auto IP” with IP address 169.254.xxx.xxx. Run the LiveView Software to access the IP Camera, the Camera ID should be displayed on the “auto-search” list. You can then see the video by double clicking the Camera ID icon.
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