Product Manual

30
Instructions for Obtaining Warranty Repair Service or Aftermarket Non-Warranty
Repair Service:
To arrange for CORE™ Outdoor Power product warranty or aftermarket repair
service:
1. Before returning a non-functioning GasLess™ Hedge Trimmer to a
CORE™ Authorized Service Center for service, please first determine if
the difficulty is potentially due to: 1) a non-functional Power Cell, or
2) a non-functional Power Cell charger, or 3) a non-functional hedge
trimmer tool. To make such determination, first bring your GasLess™
Hedge Trimmer along with, your Power Cell[s] and Power Cell charger
to a local authorized CORE™ Outdoor Power products dealer, for
inspection and determination as to whether it is your Power Cell or
Power Cell charger, and / or the GasLess™ Hedge Trimmer tool that is
not functioning properly.
SAFETY NOTICE: Do NOT ship your Power Cells for delivery to a local
authorized dealer or to a CORE™ Authorized Service Center, as the
Lithium-ion Power Cells are restricted and regulated under Dangerous
Goods Transport codes and require specialized protective packaging,
marking, labeling, and shippers declarations to be safely and legally
transported by commercial carriers. Additional note: As of the time of
the writing of this warranty statement the US and Canadian Postal
Services do not accept for transport CORE™ Power Cells or for that
matter, any lithium batteries.
Note: The GasLess™ Hedge Trimmer will not operate properly, if:
a. The Power Cell is discharged and / or dysfunctional, and / or;
b. if the Power Cell charger is non-functional so as to not be able to
provide a recharge to a discharged but otherwise fully functional
Power Cell.
2. Your local authorized CORE™ Outdoor Power products dealer should
be able to readily assess which, if any, of the three CORE™ Outdoor
Power GasLess™ Hedge Trimmer system’s components is non-
functional [that is, either: A) Your Power Cell: B) Your Power Cell
charger: C) Your Gasless™ Hedge Trimmer]. Be sure to bring a copy of
your Valid Proof of Original Purchase with you so as to allow the
dealer to determine the applicability of your warranty coverage
period.
WARRANTY SERVICE