LTE Intelligent Mobile Hotspot User Guide AT&T Mobile Hotspot MiFi® Liberate
©2012 Novatel Wireless, Inc. All rights reserved. The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless, Inc. Patents and Licenses Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents. Software License Proprietary Rights Provisions: The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless' suppliers.
Contents Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Device Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 System Requirements. . . . . . . . .
APN Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Network Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Manual DNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 SIM Lock . . . . . . . . . . . . . . .
Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 More Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Getting Started Device Overview Components Battery Usage Wi-Fi Setup Configure Security Data Usage
Device Overview With the powerful, easy-to-use AT&T Mobile Hotspot MiFi® Liberate you can connect up to 10 Wi-Fi enabled devices to fast 4G LTE™ Internet* and use a brilliant interactive touchscreen to manage your connection. With this next generation intelligent mobile hotspot from Novatel Wireless you can keep your tablets, laptops, gaming consoles, smartphones, e-Readers and other devices connected for up to 11 hours without recharging**.
Device Setup and Power On Your MiFi Liberate comes with the SIM card and battery already installed. Remove the battery pulltab prior to use. ➊➊ Press and release the power button. When the touchscreen displays the interactive icons, your device is ready to use. ➋➋ To lock the touchscreen, press and release the power button. To unlock, press and release the power button and slide the lock tab.
Components ➊➊ ➍➍ ➎➎ ➋➋ ➌➌ ➏➏ ➊➊ ➋➋ Power Button — Powers the MiFi Liberate on and off. ➌➌ ➍➍ ➎➎ ➏➏ ➐➐ ➑➑ Touchscreen Icons — Provides touchscreen access to the MiFi Liberate applications. ➒➒ ➓➓ Reset Button — Resets the device to factory default settings. Status Bar — Displays current device status information, including signal strength, time, GPS, messages, connected devices and battery level. Micro USB Port — The A/C charger and USB cable connect here.
Power Sources for Your MiFi Liberate Your MiFi Liberate will work from its battery or when plugged into a power source. •• Battery — The battery lasts up to 11 hours. Charge the battery by plugging in the A/C charger. While the battery is charging the charging battery status icon displays on the MiFi Liberate touchscreen status bar. When the battery is fully charged, the message “Battery is fully charged, please disconnect power” displays on the touchscreen.
Service Status Icons Status icons at the top of the MiFi Liberate Touchscreen, and on the Status bar of the MiFi Liberate Manager indicate the device status. The appearance of each icon varies according to the current device status. Status Icon Status Description No icons The display is off, and the LED is also off. The device is powered off or not receiving power. Network signal strength status Network signal strength icon displaying 0-5 bars. More bars indicate a stronger signal.
Touchscreen Icons Display Icon Description No icons The device is powered off or not receiving power. Connection Details Displays the Wi-Fi Network Name and the Wi-Fi Password for your MiFi device. Data Usage Enables you to check your data plan summary, data used, remaining days in your billing cycle, and more. Connected Devices Displays details of devices currently connected to or blocked from your MiFi Liberate. Settings Allows you to access and configure your MiFi Liberate device settings.
MiFi Liberate Manager The MiFi Liberate Manager is part of your MiFi device. It's a web interface you can log into to customize settings, change your password, get information and access applications. MiFi Liberate Manager Navigation Each page contains a menu bar to help you navigate. The navigation panel is at the left of the browser interface on each page and contains the following: •• MiFi Home — takes you to the MiFi Liberate Manager Home page. (See MiFi Liberate Manager Home Page on page 27.
•• Media Center — takes you to the Media Center page, where you can view and share your movies, music with connected devices. (See Media Center on page 73.) •• GPS — takes you to the GPS page, where the GPS receiver on the MiFi device can determine your current location. (See Enable GPS on page 84.) •• About — takes you to the About page, where you can get details regarding current status, device information, software updates, customer care and diagnostics, and enable troubleshooting logs.
Battery Usage Charge the Battery The MiFi Liberate comes with the SIM card and battery installed. Remove the battery pull tab prior to use. To charge the battery, connect the A/C charger to the USB cable and plug into the MiFi Liberate’s micro USB port. The charging battery status icon displays on the MiFi Liberate touchscreen status bar while the battery is charging. When the battery is fully charged, the message "Battery is fully charged, please disconnect power." displays on the touchscreen.
Remove the Battery WARNING ! Never use tools, knives, keys, pens or any type of object to force the door open or to remove the battery. Using any of these types of objects could result in puncturing the MiFi Liberate battery. ➊➊ Place your MiFi Liberate device on a flat surface with the battery door facing up. Be sure to remove the battery pull tab before use. ➋➋ Steady the MiFi Liberate with one hand and place the thumb of your other hand on the battery door thumb notch.
➍➍ Use your forefinger to pull the battery up slightly so that it moves out of the battery well. ➎➎ Lift the battery out of the battery well.
Remove the SIM Card Your MiFi Liberate comes with the SIM card already installed. To remove the SIM card: ➊➊ Open the battery compartment and remove the battery from the battery well to reveal the SIM card slot. ➋➋ To release the SIM card from the slot, push and release the top of the SIM card. ➌➌ To remove the SIM card, hold the card with two fingers and pull gently, being careful not to touch the gold contacts on the back of the card.
Battery Advisory •• As with any battery-operated mobile device being used for a certain amount of time, the MiFi Liberate device can get warm to the touch. This is normal and within standard specifications, and poses no hazard. •• The MiFi Liberate device is configured to automatically stop charging and disconnect the battery if the temperature rises above a set threshold. When the temperature falls below that threshold, the battery reconnects and the unit starts charging again.
Wi-Fi Setup To properly set up your MiFi Liberate device, you need to do both of the following tasks: •• Set Up a Wi-Fi Connection •• Log Into the MiFi Liberate Home Page Set Up a Wi-Fi Connection To connect to your MiFi Liberate: ➊➊ ➋➋ Press the Power button. Tap the Connection Details icon password.
➌➌ Use your normal Wi-Fi manager on your computer to locate the MiFi Liberate Wi-Fi Network Name (SSID) and select it. ➍➍ Windows: Click Connect. Mac OS X: Click the MiFi device network name. Tip! ➎➎ Windows only: The steps to connect to a Wi-Fi network vary depending on your operating system version and whether you use the native application or third-party software. A window prompts you for the Wi-Fi password. Type the Wi-Fi password (found on the device) and click OK.
Log into the MiFi Liberate Manager Web Interface ➊➊ From your computer's Web browser, type http://att.mifiliberate (alternatively, http://192.168.1.1) without adding "www" in the address bar and press the Enter or Return key. The MiFi Liberate Manager Home page launches. ➋➋ Click Login.
➌➌ Type the Admin Login: xxxxxxxx (case sensitive) into the login field (the default is attadmin). ➍➍ Click Login. The MiFi Liberate Home page opens.
Configure Security Although your device is pre-configured to have security enabled, you should change the password to a password you can easily remember and that is hard for others to guess. Using security with your wireless network is very important. It is recommended that you configure security immediately by changing the following: •• Change the Admin Login •• Change the Wi-Fi Password Change the Admin Login ➊➊ Open your browser, go to http://att.mifiliberate, and then click Login.
NOTE ➎➎ ➏➏ There are two types of passwords: – The Admin Login password to access the MiFi Liberate Manager Web interface to configure settings. – The Wi-Fi password (also called the Wi-Fi key or network security key) that you need to connect your MiFi Liberate to your computing device(s). Select a new Admin Login password and type it into both Enter new password fields. Click Save Changes. This is the new Admin Login password you use when you log into the browser interface.
Change the Wi-Fi Password You can use WEP (64- or 128-bit), WPA-PSK, WPA2-PSK, or WPA/WPA2 mixed mode security. IMPORTANT Record your Wi-Fi password (also referred to as the Wi-Fi key or network security key depending on your operating system). ➊➊ ➋➋ ➌➌ Open your browser, go to http://att.mifiliberate, then click Login. ➍➍ Enter your new Wi-Fi password in the Wi-Fi Password (Key) field. The password must be 8-63 ASCII characters. ➎➎ Click Save Changes.
2 Accessing MiFi Liberate Features MiFi Liberate Manager Data Usage Connected Devices Settings Messages File Sharing Media Center GPS About
MiFi Liberate Manager MiFi Liberate Manager Home Page The MiFi Liberate Manager Home page is the first page you see when you connect to your MiFi Liberate. This is where you click Login to go to the MiFi Liberate Login page and enter your 8-digit password to login and customize your device and access advanced features and settings.
Data Usage You can quickly and easily check your data usage directly on the MiFi Liberate touchscreen, or on the MiFi Liberate Manager. On the MiFi Liberate Touchscreen ➊➊ To display your data plan summary, data used, and days remaining in your billing cycle, tap the Data Usage icon on the touchscreen. ➋➋ To update the data plan summary, click Refresh. ➌➌ To purchase additional data, go to http://att.com/dataplans.
On the MiFi Liberate Manager To access the Data Usage page, click Data Usage on the Navigation panel. The Data Usage page contains the following. •• Account Summary •• International Roaming ➊➊ To display your data plan summary, manage your AT&T account, and access information about global data packages, select the Data Usage tab on the Navigation panel on the MiFi Liberate Manager Home page.
Connected Devices The Connected Devices page allows you to view devices currently connected or blocked from connection to your MiFi Liberate. You can also block and unblock devices from this page. The Connected Devices page contains the following. •• Connected Devices — a list of compatible devices currently connected to your MiFi Liberate. •• Blocked Devices — a list of compatible devices currently blocked from connecting to your MiFi Liberate.
➍➍ Go to http://att.mifiliberate/connecteddevices to manage your connected devices.
On the MiFi Liberate Manager To access the Connected Devices page, click Connected Devices on the Navigation panel. The Connected Devices page contains the following: •• Connected Devices — a list of compatible devices currently connected to your MiFi Liberate. •• Blocked Devices — a list of compatible devices currently block from connecting to your MiFi Liberate.
➊➊ Click the pencil icon ➋➋ Enter the desired name into the name field, then select the type of device from the device type drop-down menu. to assign a name to a connected device.
➌➌ Click the check mark ➍➍ Click Block to add a connected device to the Blocked Device list. to finalize the changes.
➏➏ Click Unblock to remove a device from the Blocked Devices list.
Settings The Settings page allows you to configure and customize your MiFi device. You can enable/disable Airplane Mode, Cellular Data access, and International Roaming; configure Screen Timeout and Brightness settings; set Sound Alerts and device Wi-Fi range; and configure USB Mode.. On the MiFi Liberate Touchscreen ➊➊ Tap the Settings icon ➋➋ To enable Airplane Mode, slide the Airplane Mode ON/OFF button to ON.
Yes to accept data roaming charges that will apply to data usage outside the U.S., Puerto Rico and the U.S. Virgin Islands. ➎➎ To configure the amount of time the touchscreen displays after a period of inactivity, tap Screen Timeout. Scroll to select a timeout interval from 30 seconds to 5 minutes, or never to disable Screen Timeout. If Screen Timeout is set to never, Automatic Shutdown is disabled. ➏➏ To adjust touchscreen brightness, tap Screen Brightness.
➐➐ To enable or disable sound alerts, tap Sound Alerts. Scroll to select from available alerts, including Battery, International Roaming, Connecting Devices, microSD Card and Power. Slide the ON/OFF button ON to enable the selected alert. ➑➑ To configure the device Wi-Fi Range, tap Device Wi-Fi Range. Select High for the largest network area, or Low to conserve battery power. ➒➒ To configure your USB Mode connection, tap USB Mode.
➓➓ To access and configure additional features and settings, login to the MiFi Liberate Manager at http://att.mifiliberate, then select Settings > Device Settings > Preferences.
On the MiFi Liberate Manager To access Advanced, Hotspot, and Mobile Setting options, select the Settings tab on the Navigation panel on the MiFi Liberate Manager Home page. The Settings page contains the following: •• Device Settings (See Device Settings on page 41.) •• Hotspot Settings (See Hotspot Settings on page 50.) •• Mobile Settings (See Mobile Settings on page 56.) •• Advanced Settings (See Advanced Settings on page 62.
Device Settings The Device Settings menu includes the following additional menu options. •• Preferences (See Preferences on page 42.) •• Admin Login (See Admin Login on page 46.) •• Backup and Restore (See Backup and Restore on page 48.
Preferences The Preferences section allows you to customize your MiFi device settings and preferences. The Preferences section displays the following: •• Device Preferences – allows you to set auto shutdown preferences and to enable Ethernet over USB. Select your shutdown preference from the Automatic Shutdown drop-down menu. Click Enable Ethernet over USB to enable. •• User Preferences – allows you to change date and time, temperature, distance and numeric format preferences.
➋➋ Select the automatic shutdown time interval you want to use from the Automatic Shutdown drop-down menu. If Screen Timeout is set to never, Automatic Shutdown is disabled. ➌➌ Click Save Changes.
Setting User Preferences To set the date and time format, temperature, and distance and number format preferences: ➊➊ Select the date/time format you want to use from the Date & Time drop-down menu. You can choose between 24- and 12-hour time display and European (dd/mm/yyyy) and U.S. (mm/dd/yyyy) date formats. ➋➋ Select the distance units you want to use from the Distance drop-down menu.
➌➌ Select the number format units you want to use from the Number Format drop-down menu. ➍➍ Click Save Changes.
Admin Login The Admin Login section displays the following: •• Display the Admin Login for the MiFi Liberate Manager on the touchscreen – allows you to turn the MiFi Liberate Manager Admin Login display on the Connection Details page of the touchscreen ON or OFF. The default setting is ON. •• Change MiFi Liberate Manager Login – allows you to change the Admin Login on your MiFi device.
Changing the MiFi Liberate Manager Login To change your current Admin Login: ➊➊ ➋➋ ➌➌ ➍➍ Enter your current Admin Login in the Enter Current Login field. Enter your new Admin Login in the Enter New Login field. Enter your new Admin Login in the Confirm New Login field. Click Save Changes to save the changes made to your Admin Login.
Backup and Restore The Backup and Restore section displays the following: •• Backup — allows you to save your device settings to your computer. •• Restore Backup — allows you restore settings from a previously saved backup file. •• Restore to Factory Defaults — restores all settings and preferences to the factory default.
Backing Up Your MiFi Liberate Settings To save your MiFi Liberate settings to your computer: •• Enter your device Admin Login in the Admin Login field and click Back Up Now. Restoring Your MiFi Liberate Settings To restore settings from a previously saved backup file on your computer: ➊➊ ➋➋ ➌➌ Enter your Admin Login in the Enter your Admin Login field. Click Choose File to select a file to restore. Click Restore to restore the selected backup file.
Hotspot Settings The Hotspot Settings menu includes the following additional menu options. •• General (See General on page 51.) •• Advanced (See Advanced on page 54.
General The General section displays the following: •• Network Name (SSID) — name of the network you are connected to. You can change the name to something more descriptive if you want; for example, if there are several MiFi devices in your area you might put your name in the network name; for example, "Sarah's MiFi". •• 802.11 Mode — the type of wireless networking you are currently using. The available modes are: •• 802.11b +802.11g •• 802.11b only •• 802.11g only •• 802.11n only •• 802.11b+802.11g+802.
Changing Your Network Name (SSID) and Settings Your MiFi device allows you to change the network name and Wi-Fi password. To change your network name and settings: ➊➊ ➋➋ Enter the new network name in the Network Name (SSID) field. ➌➌ Select the desired security from the Security drop-down menu. Select the 802.11 mode from the 802.11 Mode drop-down menu. WEP 64 bit is the least secure but the most compatible with other systems. WPA/WPA2 is the most secure but the least compatible with other systems.
➏➏ Select the maximum number of Wi-Fi connections (1 - 10) from the Number of Wi-Fi Connections drop-down menu. ➐➐ Click Save Changes. IMPORTANT You must write down the new network name and Wi-Fi password before you click Save Changes. You need these settings to reconnect to the MiFi device. Click Save Changes. IMPORTANT Your wireless connection will be disabled at this point. You must reconnect with the new settings you just established.
Advanced The Advanced section displays the following: •• Broadcast Wi-Fi Network Name (SSID) — makes your MiFi Liberate device SSID visible to other compatible Wi-Fi enabled devices. •• Wi-Fi Privacy Separation — prevents devices connected to your MiFi Liberate from communicating with each other. •• WMM (Wi-Fi Multimedia) — allows you to give a higher priority to real time applications.
➌➌ To give higher priority to real-time applications like video and Skype, click the WMM (Wi-Fi Multimedia) check box. It is mandatory to enable WMM when using 802.11n, and recommended for all other protocols. ➍➍ To select a specific communication channel, choose from the drop-down menu options. To allow the device to automatically select the channel, choose the Automatic option. ➎➎ To configure the Wi-Fi coverage area for your MiFi Liberate, select from the drop-down menu options.
Mobile Settings The Mobile Settings menu includes the following menu options. •• Mobile (See Mobile on page 57.) •• APN Profiles (See APN Profiles on page 58.) •• Network Selection (See Network Selection on page 59.) •• Manual DNS (See Manual DNS on page 60.) •• SIM Lock (See SIM Lock on page 61.
Mobile The Mobile section displays the following: •• Cellular Data — turn off cellular data to prevent all internet traffic from using the mobile broadband connection. •• International Roaming — turn on to access the Internet when traveling internationally. NOTE Additional data usage charges may apply. Slide the ON/OFF button to enable or disable cellular data or international roaming.
APN Profiles This section is for enterprise use only. Changing default settings may adversely affect your Internet connection. The APN Profiles section displays the following: •• Active APN Profile — choose between AT&T Default or Custom. •• APN — enter a name for your Custom APN Profile in the APN field. To change your active APN profile: ➊➊ ➋➋ ➌➌ Select an available profile from the Active APN Profile drop-down menu. Enter the name of the APN profile in the APN field. Click Save Changes.
Network Selection Your MiFi Liberate automatically connects to the optimal mobile network available. In many cases you can also connect to a network manually if multiple networks are available. Manual network selection will not be available if there are no additional available networks.
Manual DNS The Manual DNS section displays the following: •• Enable Manual DNS — allows you to select a specific DNS address. •• DNS Address 1 — allows you to enter your primary DNS address. •• DNS Address 2 — allows you to enter a secondary DNS address if you have one. This field can also be left blank. To enable Manual DNS: ➊➊ ➋➋ ➌➌ Click the Enable Manual DNS check box. ➍➍ Click Save Changes. Enter the primary DNS address in the DNS Address 1 field.
SIM Lock The SIM Lock section displays the following: •• SIM Status — displays the current SIM status. •• Desired Action — allows you to select Enable PIN Lock from the drop-down menu. •• Enter current SIM PIN — allows you to enter your desired PIN. The SIM card in your MiFi device can be locked using a PIN. If the SIM card is locked, you must enter a PIN before connecting to the Internet. To lock your SIM card: ➊➊ ➋➋ ➌➌ ➍➍ Select Enable PIN Lock in the Desired Action drop-down menu.
Advanced Settings The Advanced Settings menu includes the following menu options: •• Firewall (See Firewall on page 63.) •• LAN (See LAN on page 64.) •• Port Filtering (See Port Filtering on page 65.
Firewall The Firewall section displays the following: •• VPN Passthrough – allows connected devices to establish a VPN tunnel to a remote server or device. To allow connected devices to establish a VPN tunnel to a remote server or device: •• Slide the ON/OFF button to ON.
LAN The LAN section displays the following: •• IP Address — the address that identifies the MiFi Liberate on the network. •• Subnet Mask — the standard address for the MiFi Liberate subnet. •• MAC Address — the physical address or hardware address of your MiFi device. •• Enable DHCP Server — allows the device to automatically assign a local IP address to a new device joining your network (such as a wireless printer or another computer).
Port Filtering Port Filtering allows you to enhance the security of your system by only allowing certain applications to reach the Internet. The Port Filtering section displays the following: •• Port Filtering — restricts internet traffic to specific applications. Select the check box next to Port Filtering to turn Port Filtering on. •• Applications — select the check box next to one or more application (DNS, NNTP, SNMP, FPO, POP3, Telnet, HTTP, SMTP) to turn the particular application on.
To enable Port Filtering for custom applications: ➊➊ ➋➋ ➌➌ ➍➍ ➎➎ ➏➏ Click Add Custom Applications. Enter the desired name in the App Name field. Enter the appropriate values in the Begin Port and End Port fields. Select either TCP or UDP from the Protocol drop-down menu. Click the check mark to finish editing the application. Click Save Changes to save and apply the settings.
Messages The Messages page lists the SMS messages delivered to your MiFi Liberate by your service provider. All messages are listed in order by date, with unread messages indicated in bold on a colored background. All messages are marked as read once they are displayed on this page. On the MiFi Liberate Touchscreen ➊➊ Tap the Messages icon to display the Messages page. The number of unread messages appears at the top of the page. To delete a message, tap the garbage can.
File Sharing Your MiFi Liberate includes a microSD card slot that allows you to store files and share them with connected devices. microSD cards are sold separately. The File Sharing page enables you to share files stored on the microSD card with other compatible devices, like your laptop and tablet, that are connected to the MiFi Liberate. Enable File Sharing Insert a microSD card. File sharing is not enabled by default.
Accessing Shared Files Instructions for Windows: ➊➊ Click the Windows Start button and select Computer. The microSD card appears under Networks. ➋➋ ➌➌ If the microSD card does not appear under Networks, go to Start and type in \\MiFi-Liberate. If prompted for a user name, enter guest. Do not enter a password. Instructions for Mac: ➤➤ The microSD card will appear automatically under the ‘shared’ menu in the finder.
On the MiFi Liberate Manager To access the File Sharing page, click File Sharing on the Navigation panel. The File Sharing page contains the following menu options: •• Settings (See Settings on page 71.) •• View Files (See View Files on page 72.) From this page you can enable file sharing and see how much free space you have available on the microSDHC card. You can also decide to protect your files with a password or make them available to everyone connected to your MiFi Liberate.
Settings The Settings section allows you to enable/disable File Sharing, check your microSD card status, and provides instructions for accessing shared files. The Settings section displays the following: •• File Sharing — slide the ON/OFF button to enable/disable File Sharing. •• microSD Card Status — displays microSD card availability and amount of unused storage. •• Accessing Shared Files — provides instructions for accessing files from Windows, Mac and Tablets.
View Files The View Files section allows you to view all files on the microSD card installed in the MiFi Liberate. To view or download and save files on the microSD: ➊➊ ➋➋ Click on the folder name to display all files in the folder. Click on the desired file to view an image of the file, or to download and save.
Media Center The Media Center page allows you to play movies, music and photos on connected devices including DVD and Blue-ray® players, game consoles, televisions, tablets, mobile devices, computers, audio video systems, digital frames, and home theater devices. Connect over Wi-Fi to the MiFi Liberate. Use your Wi-Fi enabled or DLNA-capable device to access the files on your microSD card, and enjoy your content, hassle-free.
On the MiFi Liberate Manager To view and share your media files with connected devices, play your media files in your web browser, and access Media Center applications, select the Media Center tab on the Navigation panel on the MiFi Liberate Manager Home page. The Media Center page contains the following. •• Status (See Status on page 75.) •• Media (See Media on page 78.
Status Turning on the MiFi Media Center makes the media content on the microSD card available to connected devices. To view and share your media files with other DLNA capable devices: ➊➊ Select the Status tab to display the Media Center Status page.
➋➋ Slide the ON/OFF button to ON to enable the Media Center and display Media Center status details and options. ➌➌ To rescan the contents on the microSD card, click Rescan Content. Click Confirm to begin the rescan.
➍➍ To clear your cache and ensure that you have the latest versions of stored files, click Clear Cache. Click Confirm to delete the cached files. ➎➎ To restart the Media Center Server, click Restart Server. Click Confirm to begin the restart.
Media The Media menu displays these additional menu options. •• Photos (See Photos on page 79.) •• Videos (See Videos on page 80.) •• Music (See on page 80.
Photos The My Library drop-down menu allows you to browse and sort the photo files on the MiFi Liberate microSD card using these options: •• All Photos — sorts all photo files. •• By Date — sorts photo files by date. •• By Folder — sorts photo files by folder.
Videos The My Library drop-down menu allows you to browse and sort the video files on the MiFi Liberate microSD card using these options: •• All Videos — sorts all video files. •• By Date — sorts video files by date. •• By Folder —sorts video files by folder.
Music The My Library drop-down menu allows you to browse and sort the music files on the MiFi Liberate microSD card using these options: •• Album — sorts music files by album. •• All Tracks — sorts music files by track. •• Artist — sorts music files by artist. •• Artist/Album — sorts music files by artist/album. •• By Folder — sorts music files by folder.
GPS The GPS page allows you to enable GPS and to enable GPS over Wi-Fi (NMEA). The GPS receiver on the MiFi Liberate can determine your current location, often even indoors. On the MiFi Liberate Touchscreen ➊➊ Tap the GPS icon ➋➋ To accept the GPS Privacy Agreement and enable GPS, slide the ON/OFF button to ON. ➌➌ Scroll to the lower part of the page to view all current GPS location details. to display the GPS page.
On the MiFi Liberate Manager To access the GPS page, click GPS on the Navigation panel. The GPS page contains the following: •• Enable GPS (See Enable GPS on page 84.
Enable GPS To enable GPS and GPS over Wi-Fi: ➊➊ ➋➋ ➌➌ Slide the Enable GPS ON/OFF button to ON. Click the Enable GPS over Wi-Fi check box. Click Save Changes to activate and save your selections. NOTE - You must download and install the GPS Over Wi-Fi Drivers to create a virtual NEMA (GPS) port on your computer before you can use the GPS Over Wi-Fi feature.
To download GPS Over Wi-Fi Drivers: ➊➊ Click Download GPS Over Wi-Fi Drivers. A Help page displays a download overview and links to the available downloads. ➋➋ Click the appropriate link to download the driver to your computer.
Wi-Fi Protected Setup The Wi-Fi Protected Setup page allows you to setup WPS (Wi-Fi Protected Setup) on your MiFi Liberate to easily connect to other WPS-enabled devices. On the MiFi Liberate Touchscreen ➊➊ Tap the Wi-Fi Protected Setup icon to display the Wi-Fi Protected Setup page. ➋➋ To enable WPS, slide the ON/OFF button to ON. Wi-Fi must be restarted and existing connections may be briefly interrupted. ➌➌ To enable the WPS Push button method, tap WPS Push button method >.
➍➍ To enable the WPS PIN method, tap WPS PIN method >. Find the WPS PIN on your connecting device, then click Enter WPS PIN.
About The About page allows you to view current Internet, Wi-Fi, microSD card and configuration status; device details; and software update history. You can also manage your AT&T account, and view detailed diagnostic information and logs used for troubleshooting. On the MiFi Liberate Touchscreen ➊➊ Tap the About icon ➋➋ Tap Current Status > to display the network , network status, technology, signal strength, media center, file sharing, and GPS status details.
➍➍ Tap Help and Customer Care > to display a link to tutorials, customer care, your wireless number, the device model number, and the current software version. ➎➎ Tap Software Update > to display the current software version, last update, and to Check for Updates.
On the MiFi Liberate Manager To access the About page, click About on the Navigation panel. The About page contains the following. •• Current Status (See Current Status on page 91.) •• Device Info (See Device Info on page 93.) •• Customer Care (See Customer Care on page 94.) •• Diagnostics (See Diagnostics on page 95.) •• Logs (See Logs on page 97.) •• Software Update (See Software Update on page 95.
Current Status The Current Status section displays the following: •• Internet Status (See Internet Status on page 91.) •• Wi-Fi (See Wi-Fi on page 91.) •• Device (See (See Device on page 92.).) Internet Status •• Connection Status — displays the connection status for the Internet connection and indicates if an error condition exists. •• Network Name — network to which the MiFi Liberate is currently connected. •• Technology — network technology used for the current connection.
Device •• microSD Card — indicates whether the microSD card is available. •• Total Space — indicates the size of the microSD card. •• Available Space — indicates how much free space is available on the microSD card. •• File Sharing — indicates if File Sharing is enabled or disabled. •• Media Center — indicates if the Media Center is enabled or disabled. •• GPS Status — shows the current status of the GPS receiver.
Device Info The Device Info section displays the following: •• Manufacturer — the manufacturer of the MiFi Liberate device. •• Model — the official model name and number for the MiFi Liberate device. •• MiFi Liberate Software Version — the currently installed version of MiFi Liberate software. •• MiFi OS Version — the currently installed version number for the OS (Operating System) and its components.
Customer Care The Customer Care section displays the following: •• Quick Links — provides quick access to the AT&T website. •• Self-Service Support — provides links to MiFi Liberate tutorials and support. •• Contact AT&T — provides customer support contact information. To access the Customer Care Advanced page: ➊➊ ➋➋ ➌➌ Click Advanced. Enter the code provided by AT&T Customer Care in the code field. Click Submit.
Diagnostics The Diagnostics section displays the following: •• Modem Status (See Modem Status on page 96.) •• HSPA Status (See HSPA Status on page 96.) •• 4G LTE Status (See 4G LTE Status on page 96.) NOTE - Diagnostics details are used only for troubleshooting and technical support.
Modem Status •• IMEI — the International Mobile Equipment Identity (IMEI) for this device. This number does not change when the SIM is changed. •• IMSI — the International Mobile Subscriber Identity (IMSI) is a unique identification associated with all GSM, UMTS and LTE mobile subscribers. It is stored in the SIM and changes if the SIM is changed. •• Wireless Number — the wireless telephone number for the MiFi Liberate. This number changes if the SIM is changed.
Logs The Logs section displays the following: •• Mobile Network — records details regarding network connections. •• System — records details for events other than network connections. NOTE - Logs are used only for troubleshooting and technical support. Click Refresh List to update the Mobile Network or System Log.
Software Update The Software Update section displays the following: •• Current Software — displays the current version of software installed, last check for updates, and any updates available. If an update is available it is automatically downloaded and you will be prompted on the MiFi Liberate touchscreen to install it. •• Last Update — displays the details of the last update installed. •• Update History — displays the details of all updates that have been downloaded and installed.
3 Troubleshooting Overview Common Problems and Solutions Using the Master Reset Button
Overview When properly set up, your MiFi Liberate is a highly reliable product. •• Ensure that you are in the coverage area. •• Ensure you have an active subscription plan. •• Ensure the SIM card is correctly installed. •• Restarting your computer and your MiFi device can resolve many issues. •• Ensure the battery is fully charged. IMPORTANT Before contacting support, be sure to restart your computer and restart your device.
Common Problems and Solutions Before you read on, all of the steps mentioned here are given in more detailed form elsewhere in the user guide. When a reference is given, click the link to go to more detailed information. The following are some common problems and solutions. The MiFi Liberate touchscreen status bar displays no service available. ➤➤ Ensure that you are in the coverage area. ➤➤ Ensure you have an active rate plan. ➤➤ Ensure the SIM card is correctly installed.
When your computer is connected to your MiFi Liberate, the MiFi Liberate touchscreen will display the message “Connected Devices: A device has connected to the MiFi Liberate.” The number of connected devices will also display on the status bar of the touchscreen My network does not appear in the wireless network list. ➤➤ Verify that the MiFi Liberate is powered on. ➤➤ Refresh your network list. on the upper right corner of the Wireless Network •• Windows: Click the refresh button Connection page.
How do I check the wireless number, model number and firmware versions of my MiFi Liberate? ➤➤ From the MiFi Liberate touchscreen: »» Tap the About icon , then tap Device Info > to display your wireless number, manufacturer, model number, IMEI, SIM# and software version. ➤➤ From the MiFi Liberate Manager: »» Select About > Device Info to display the manufacturer, model number and MiFi Liberate software version details.
How do I access information on the Wi-Fi network and Wi-Fi clients? ➤➤ From the MiFi Liberate touchscreen: 1. Tap the Connected Devices icon to display the Connected Devices page showing all devices currently connected to or blocked from your MiFi Liberate. 2. Tap the name of a specific connected device to display the device type, time connected, MAC address, and IP address for that device.
Using the Master Reset Button Your MiFi Liberate comes with a master reset button that allows you to return it to its factory default state. The master reset button is recessed in a hole on the back of the device. You need a paperclip or similar object to push the button. ➊➊ ➋➋ Make sure your MiFi Liberate is powered on. ➌➌ Insert a paper clip into the hole and hold the button down for five (5) seconds. Locate the master reset button on the back of the device directly below the raised SIM card section.
Technical Support Customer Service For AT&T Customer Care while in the U.S. or Canada, call 800-331-0500. When calling, enter the wireless number of your MiFi Liberate found on the device by tapping About > Device Info, or on the MiFi Liberate Manager by going to About > Customer Care. Entering the wireless number of the device will route your call to specialty customer care teams trained to assist with the MiFi Liberate devices. More Information For more information, visit www.att.com/devicesupport.
4 Product Specifications and Regulatory Information Product Specifications Regulatory Safety Hazards Proper Battery Use and Disposal Limited Warranty and Liability
Product Specifications General Name: Model: Approvals: Weight: Dimensions: Wireless Network: Wireless Network - Wi-Fi Mode: Default SSID: Battery: - Size: - Time Required to Full Charge: - Life: Chipset: Interface Type: microSD/SDHC: AT&T Mobile Hotspot MiFi Liberate MiFi 5792 FCC, PTCRB, DLNA, RoHS, WEEE 120 g (4.26 oz) 102.9 x 73.1 x 8.6 mm (4.05 x 2.88 x 0.34 in) LTE, HSPA+, EDGE, GPRS 802.
Regulatory Federal Communications Commission Notice (FCC – United States) Electronic devices, including computers and wireless modems, generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations. This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Safety Hazards Do not operate your MiFi Liberate device in an environment that may be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off your MiFi Liberate device (or the host device and remove the modem from the USB port) when instructed to do so, or when you suspect that it may cause interference or danger.
Electrostatic discharge (ESD) Electrical and electronic devices are sensitive to electrostatic discharge (ESD). Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device. If the software is not operational after an ESD occurrence, then restart your computer.
Proper Battery Use and Disposal CAUTION! Never dispose of batteries in a fire because they might explode: WARNING! In the event of a battery leak: • Do not allow the liquid to come in contact with the skin or the eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice. • Seek medical advice immediately if a battery has been swallowed. Contact your local recycling center for proper battery disposal.
Limited Warranty and Liability Novatel Wireless, Inc. warrants for the 12 month period immediately following receipt of the Product by Purchaser that the Product will be free from defects in material and workmanship under normal use. THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
5 Glossary Glossary
Glossary ●● 802.11 (b, g, n) — A set of WLAN communication standards in the 2.4, 3.6 and 5 GHz frequency bands. ●● Access Point — A device that allows wireless communication devices to connect to a wireless network using a standard such as Wi-Fi. ●● APN — Access Point Name. The APN is an alphanumeric string that identifies the particular network service that is being accessed. These are used by GPRS and UMTS networks. ●● bps — bits per second. The rate of data flow.
●● ICCID — Integrated Circuit Card Identification. A serial number stored in and engraved or printed on a SIM card that internationally identifies the card. ●● IMEI — International Mobile Equipment Identity. Used in GSM networks to identify the device. It is usually printed on the device and can often be retrieved using a USSD code. ●● IMSI — International Mobile Subscriber Identity. Used in GSM networks to identify the subscriber Usually embedded in the SIM. ●● IP — Internet Protocol.
●● NNTP — Network News Transfer Protocol. An Internet application protocol for reading and posting Usenet (newsgroup) articles. ●● Port — A virtual data connection used by programs to exchange data. It is the endpoint in a logical connection. The port is specified by the port number. ●● Port Forwarding — A process that allows remote devices to connect to a specific computer within a private LAN. ●● Port Number — A 16-bit number used by the TCP and UDP protocols to direct traffic on a TCP/IP host.
●● VPN — Virtual Private Network. A secure private network that runs over the public Internet. Commonly used to connect to an office network from elsewhere. ●● VPN Passthrough — A feature that allows a client to connect to a VPN server. ●● WAN — Wide Area Network. A public network that extends beyond architectural, geographical, or political boundaries (unlike a LAN, which is usually a private network located within a room, building, or other limited area). ●● WEP — Wired Equivalent Privacy.
