Specifications
PrintMaster Monet.
Troubleshooting.
Problem: Nozzle check pattern is not complete.
Solutions:
Problem: The ink has drained from the supply bottles to the waste bottle.
Solutions:
Problem: Control panel shows EPSON PRNT ERR.
Solution:
Problem: How do I access status monitor?
Solution:
Problem: Status monitor shows a maintenance request “parts inside your printer need to be
replaced”.
Solution:
Problem: The print appears to be shifting.
Solution:
Are the ink supply bottles correctly positioned on the side of the printer?
Is the shipping tape removed from the ink bottle lids?
Are the ink bottle lids open?
Are the ink supply tubes filled with ink? If not:
a. Perform a head clean
b. Prime cartridges with a syringe
Is the capping station clear? Perform weekly maintenance and suck the cleaning solution from the
waste pipes with a syringe. Replace capping station if it has an immovable blockage.
If there is still no solution contact your supplier.
Make sure the ink supply bottles are not above the level of the cartridges in the printer.
Is the ink level too high? The ink supply bottles should not be over 2/3 full or there is too much
pressure on the ink flow.
Perform capping station maintenance and check for flowing ink to the waste bottle through both
waste pipes. A clogged capping station will bridge the capping station and print head to cause a free ink
flow.
How was the printer powered off? If the printer is not powered off when in idle state the print head
may not be capped by the capping station and it will not have kept a seal.
Cycle the power on your printer to clear the error.
If the fault persists record the status monitor message and contact your supplier for assistance.
Windows: START MENU -> CONTROL PANEL -> ( PRINTING PREFERENCES ->
MAINTENANCE TAB -> STATUS MONITOR.
Perform the waste ink pad counter reset in the SSC Service Utility included on your CD-ROM.
Clean the encoder.
(cartridge printers only - dampers do not require priming)
right click on printer)
14.