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We guarantee that the Copper Chef
®
nonstick ceramic coating will not
peel, chip, or blister with normal consumer use for 5 years. In addition,
a 60-Day Money-Back Guarantee applies to all of our products, and if
fewer than 60 days have passed since you received the product, you may
be eligible for a full refund of your purchase price. You may review our
60-Day Money-Back Guarantee by visiting http://www.tristarcares.com/
guarantee-and-return-policy.php
If more than 60 days have passed since you received the product and
the ceramic coating peels, chips, or blisters, you may return the product
to us for replacement. Please call customer service at 1-973-287-5176
or send an email to [e-mail] and request a return
merchandise authorization number. Pack the product carefully and
include in the package a note with (1) your name, (2) mailing address,
(3) phone number, (4) email address, (5) reason for return, (6) proof
of purchase or order number, (7) and a check or money order for $5.00
per unit, and (8) specify on the note whether you are requesting a refund
or replacement. Write the return merchandise authorization number
on the outside of the package.
Ceramic Coating 5-Year Guarantee