ALARM SYSTEM USER GUIDE
Contents 1. Introduction ........................................3 Alarm System.......................................3 Keypad.................................................4 Proximity Tags .....................................4 723r Telecommand/ 722r PA ...............7 Mains Power Failures...........................7 About this Guide...................................8 2. Everyday Operation ...........................9 Setting the System ...............................9 General Procedure................
1. Introduction Alarm System The alarm systems described in this book comprise a control unit (model 9853, 9752 or 9751), one or more keypads, and various detectors. The control unit houses a main controller, power supply, stand-by battery and communication device. It is normally fitted in a safe place out of sight (for example, under the stairs). The detectors are installed in various places, or zones, around the premises. If something triggers a detector, the detector signals this to the control unit.
1. Introduction Keypad Your alarm system is fitted with a 9930 or 9940 keypad, from which you can set and unset the system. Figures 1 and 2 show the main features of these keypads. Refer to "4. Special Functions" on page 19 for information about other functions available from them. The system will not accept commands from the keypad until you identify yourself with an access code or proximity tag. It can store 50 access codes, which may contain four or six digits1, giving secure access for up to 50 users.
1. Introduction These may show nothing until a user is identified. Sensitive area Present proximity tags by touching them to this area. Alert lamp (see page 20) Flashes to highlight unacknowledged alarm, fault or tamper conditions. Glows for acknowledged conditions. Goes out when all conditions are rectified. Service lamp Glows if the system needs an Installer reset. Mains lamp Glows when using mains power. Flashes when using stand-by battery.
1. Introduction These may show nothing until a user is identified. Alert lamp (see page 20) Flashes to highlight unacknowledged alarm, fault or tamper conditions. Glows for acknowledged conditions. Goes out when all conditions are rectified. 2-line 16-digit liquid crystal display The first line shows: - unset: time and date - set: level(s) or partition(s) set. The second line shows Installer-configured text, often the control unit model number.
1. Introduction 723r Telecommand/ 722r PA If your alarm system has a radio expander connected to it, you can use a 723r telecommand (sometimes called a remote setting device) or the 722r PA (Figure 3). Transmit lamp Glows when sending a signal to the alarm system. + (722r only) Pressing Level A and Unset buttons at the same time starts a panic alarm (if enabled, see page 32). In a partitioned system, the alarm is in Partition A.
1. Introduction About this Guide The rest of this guide tells you how to use the system: 2. Everyday Operation Tells you how to set and unset the system. 3. After an Alarm Tells you how to switch off the sounders after an alarm, view what caused the alarm and reset the system so that it can be used again. 4. Special Functions Tells you how to use more advanced features, some of which are available only to the master user.
2. Everyday Operation During installation, your installer programs the system to create an exit route and entry route for your premises. When setting the system, you must follow the exit route. When unsetting the system, you must follow the entry route. If you stray from these routes, you may cause a false alarm. Setting the System There are several different methods for setting the system. Each level or partition can use a different method, although not all methods are available in all cases.
2. Everyday Operation General Procedure To set the system: 1. Secure all doors and windows. 2. At the keypad, key in an access code (or present a tag). Note:If you enter an incorrect code, try again. If you enter an incorrect code four times, all keypads will be locked for 90 seconds. 3. In a single system: The display shows (for example): System OK Set? Press the appropriate level key. Note: If you press y without a level key, the system sets Level A (Full Set).
2. Everyday Operation Timed Set With Timed Set, the system sets after a programmed exit time has expired. The time starts when you press a level key in a single system or y in a partitioned system, or when you press y to accept an omitted zone. Your installer will have made the exit time long enough for you to leave the premises and secure the final door5.
2. Everyday Operation Instant Set The area protected by a level or partition may not need an exit route or final door. With Instant Set, the system sets as soon as you press the appropriate key, without waiting for an exit time. The system gives a double "beep" to show that it is set. Note: Instant Set is not available for Level A (Full Set) in a single system. In a partitioned system, any partition may be Instant Set.
2. Everyday Operation Investigating Setting Problems This section offers general guidance but the configurable nature of 9x5x control units means that details of each alert and response vary. If you need assistance to resolve a problem, contact your installer. Detector Active If something is triggering a detector at the end of the exit procedure, the system will not set. Depending how your installer has set up the system9, internal or external sounders may operate.
2. Everyday Operation Keypad “Locks” If you make four incorrect attempts in a row to key in an access code, you may find that your keypad “locks” and will not let you continue. Wait for 90 seconds and the keypad will clear allow you to try again. This is to prevent someone guessing an access code by simply trying all the possibilities. Other Problems The system informs you of problems through alerts. These are warnings communicated through the keypad display and lamps.
2. Everyday Operation Unsetting the System WARNING: If you enter your premises and an internal alarm starts, there may be an intruder. You can unset the system from a keypad or keyswitch. If your system is fitted with a radio expander and your installer has enabled the appropriate option, you can also unset it with a telecommand. When you open an entry door, the system starts an entry timer. There are four entry timers so that different entrances can use different times.
2. Everyday Operation Keyswitch Unset If your system is fitted with a keyswitch, you can use it to unset Level or Partition A. With a three-position keyswitch, switching from Part to Off unsets Level B (single system only). You do not need to enter an access code or present a tag. Telecommand Unset If your system is fitted with a radio expander, you can use a telecommand to unset the system. Figure 3 on page 7 shows the actions of the buttons on the telecommand.
3. After an Alarm Responding to a Fire Alarm IMPORTANT: The system gives a fire alarm by sounding a two-tone warning from the keypads and alarm sounder. The display shows (for example): 1. Evacuate the premises. Do not attempt to unset the alarm. 2. If there is evidence of fire, call the Fire Brigade. 3. Only when the premises are safe, proceed as for other alarms.
3. After an Alarm Your installer may have enabled a guard, which is someone who is authorised to unset the system only after an alarm15. Your installer may have set up your system to dial a number in an alarm and send a "beep"16. Up to 15 calls may be made to confirm the alarm17. If you have a 9853 control unit (see page 32), the person taking the call can press 5 on the telephone keypad to acknowledge the notification and stop further calls. With other models, the full sequence of calls must be completed.
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4. Special Functions Control Unit Calling Downloader Your installer may set up your alarm system using a program called Downloader, running on a computer connected to the telephone network, and ask you to instruct your alarm system to make an outgoing call to Downloader using one of two numbers programmed into the control unit. To start the call: 1. Key in an access code (or present a tag). 2. Press 0. The display shows: Call CS ? 3.
4. Special Functions Viewing Alerts The system records alarms, faults and tampers as alerts. It usually displays the first alert automatically when you unset the system but you can view alerts at any time by pressing 1. Viewing an alert acknowledges it. The Alert lamp ( ) flashes for unacknowledged alerts and glows for acknowledged alerts. If the condition that caused the alert still exists, the alert message shows "Active". If the condition no longer exists, the message shows "Inactive".
4. Special Functions Omitting Zones Your system may be programmed so that you can omit individual detectors. This enables you to ignore alarms coming from faulty detectors in non-critical positions. Refer to the table on page 32 to see which zones can be omitted in your system. Omission is not permanent: when you next unset the system, the control unit reinstates any omitted zones. You must omit the zones each time you prepare to set the system. To omit a zone: 1. Key in an access code (or present a tag).
4. Special Functions Requiring User Code before Installer Code You can specify that a user code must be entered before the installer code to access the installer menu. This enables you to supervise installer activities. 1. Key in an access code (or present a tag). 2. Press 3 to toggle between requiring and not requiring a user code. The display shows (for example): UserCode req=OFF 3. When you turn user code on or off, the keypad confirms with a double "beep". Press y.
4. Special Functions Turning the Chime On and Off Your system may be programmed so that a chime tone sounds when certain doors are opened while the system is unset. You can turn this on and off. 1. Key in an access code (or present a tag). 2. Press 7 to toggle chime on and off. The display shows (for example): Chime = ON When you turn chime on, the keypad confirms with a double "beep". 3. Press y. Testing the Sounders You can test that the sounders and strobe are working.
4. Special Functions Testing Zones You can set the system so that it will allow you to walk around and test each of the detectors (a walk test). Do this when the premises are empty to avoid other people triggering movement detectors before you do, which would confuse the results of the test. If a detector fails the test, contact your alarm company and ask them to check the system. Notes: 1. 2. You can abandon the test at any time by pressing y.
4. Special Functions When the system is delivered from the factory, all access codes are set to default values. Depending how your installer has set up the system18, access codes may contain four or six digits. The default for the master user (U01) is "1234" when four-digit codes are in use and "123456" when six-digit codes are in use; this user is assigned to all levels or partitions. The master user should change this immediately to a code known to no one else.
4. Special Functions 7. 8. 8. Press y. In a partitioned system, the display shows the available partitions. Press keys A, B, C and/or D to assign the user to one or more partitions. Press y to store the new access code (in this case, 4926). Partn. ABCD Old Code= ---- Method 2 1. Key in the master user access code. 2. Press 4. The display shows: 3. 4. Key in the current access code for the user you wish to change (for example, X023 - the default code for User 23) and press y.
4. Special Functions Changing User Names The system can store up to 12 characters for each user name, including spaces and punctuation marks. The default names are in the form User nn. You can change the name when you set the access code. In step 3 of the procedure on page 26, the display shows the current user name with a flashing cursor under the first letter.
4. Special Functions Proximity Tags Each normal user (Users 2 to 50) can have a tag, an access code or both. You cannot assign a tag to the master user (U01), the installer (U00), the guard (U50) or the duress code (U51). You set up a tag in a similar way to an access code (see page 26). Instead of entering a new access code for the user, present the tag. The system learns the identity of the tag and links it to the user number. The keypad confirms that the tag has been learned with a double "beep".
Appendix.
Log Messages Message Meaning Message PA K== Alarm Panic alarm started at keypad == Panic alarm started in zone == Panic alarm reset in zone == Radio jamming detected Radio jamming reset U== Change User == changed access code U== for user == U== Delete U== User == deleted access code for user == U== Dload Fail Download by user == failed U== Duress Duress code entered by user == U== Off-Site Installer exited from programming mode U== On-Site Installer entered from programming mode U== Ptn # Reset User –
Your Installation Zone 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 Company Name Control Unit Model Exit Time Bell Duration Engineer Reset Communicator Fitted Meets DD243: 2004 Description A A B C D Omit Chime Allow Contact Number (Day) Contact Number (Night) B C D Partitioned or Single System Dual Key PA Fire Enabled? Meets PD 6662 / prEN 50131-1: 2004 Entry Time Medical Note: If this table has not been completed, ask your Installe
