Troubleshooting Sheet
1.3.2 Indoor / outdoor unit’s communication diagnosis and solution(E1) 
Error Code 
E1
Malfunction decision 
conditions 
Indoor unit does not receive the feedback from outdoor unit 
during 110 seconds and this condition happens four times 
continuously. 
Supposed causes 
● 
Wiring mistake 
●  Indoor or outdoor PCB faulty 
Trouble shooting: 
Measure Vs
.
Is 
the voltage moving
alternately between 
-25
V to 25
V
?
Measure Vs
.
Is the voltage moving 
alternately between 
-25
V to 25
V
?
Yes
Power off, 
then restart the unit 2 
minutes
 later.
 Is the error extinguished?
Power off
, then restart the unit 
2 
minutes 
later.
 Is the error extinguished?
No
Replace 
the outdoor main PCB.
Power on. 
Is the error 
extinguished?
Replace 
the outdoor main PCB.
Power on. 
Is the error 
extinguished?
 Check the outdoor wiring connection
。
Is the wiring
 correctly? 
 Check the outdoor wiring connection。
Is the wiring correctly
? 
Replace the indoor main PCB
.
Power on. Is the error 
extinguished?
Replace the indoor main PCB
.
Power on
. Is the error 
extinguished?
Yes
Replace the outdoor main PCB.
Replace the outdoor main PCB.
No
Replace the indoor main PCB.
Replace the indoor main PCB.
No
 Check the indoor wiring connection
。
Is the wiring 
correctly? 
 Check the indoor wiring connection
。
Is the wiring correctly? 
Yes
No
Check whether reactor 
is normal
?
Check w
hether rea
ctor 
is normal?
Yes
Replace 
 the reactor
Replace 
 the reactor
No










