Operating Guide

10
BASIC TROUBLESHOOTING
The most common issues experienced by Cooluli users are caused by voltage incompatibility.
T
he following issues give an overview of possible errors and instructions of how to check the
u
nit.
Concern
Possible Reason
Check
Blinking green light in the back
of unit.
Unit fan not rotating.
Contact Customer Support for
assistance. Consult this
Instruction Manual or go to
[e-mail] for contact
information.
Fan making a loud noise.
Check for fan obstruction or
failure.
Check the back to see if there is
at least a 2-inch clearance
around fan and vents. If issue
persists, contact Customer
Support.
Unit doesn’t cool contents as
advertised.
Most Cooluli units cool contents
down anywhere from 35°– 40°F
below ambient temperature.
Consult your unit’s specific
cooling information found in this
Instruction Manual. If cooling
temperature is significantly less
than what is listed for your unit,
contact Customer Support.
Unit not cooling and lights off in
back.
Unit stopped working.
Main power source failure.
Check outlets first.
If unit not turning on in your
home/office: Try plugging the
unit into your car using the
included DC power cord.
If unit not turning on in your
car/motor vehicle: Try plugging
the unit into a 100-240 volt
outlet in your home/office using
the included AC power cord.
If issue persists, contact
Customer Support.
Ice is building inside the unit,
around the center screws in the
back.
Water collecting at bottom of
unit.
Water drip or leakage.
Check that the door is clean and
free from obstruction and is
closed securely.
Water condensation. It is normal
for thermoelectric units, while in
cooling mode, to produce water
droplets that may freeze in the
back and then melt.
Water condensation is normal in
thermoelectric units. Check if
water accumulation is due to
condensation.
While the unit is off and at room
temperature, take a soft cloth
and gently wipe down the inside
of your unit to remove any
moisture that may accumulate.
This is recommended once or
twice a week.
If issue persists, contact
Customer Support for further
assistance.