Operating Guide

FAQ cont.
I hear a slight whirring sound in the back of my Concord-20LDX. Is this OK?
The fan makes a slight whirring sound in the Concord-20LDX; this sound is normal. The
Concord-20LDX features exclusive EcoMax™ Technology—our unique cooling system that
makes our thermoelectric units quiet, yet powerful and efficient. However, if you hear a very
loud sound, turn off the unit, and contact Customer Support.
Can I leave my Concord-20LDX plugged in every day, 24 hours per day?
Yes, you can leave your Cooluli unit plugged into an AC outlet in your home or office.
However, your Cooluli unit should not remain plugged into your car’s outlet continuously for
24 hours a day, 7 days a week.
If I plug my cooler/warmer unit into my car does the car engine need to be on for the unit
to stay on?
For car or mot
or vehicle use, we recommend unplugging your cooler/warmer unit when the
car engine is fully turned off; not unplugging your unit when car engine is off can drain the
car’s battery.
Can I use my Concord-20LDX in a 220V outlet?
The Concord-20LDX works in 100-240V, in compliance with North American and EU/UK
standards. While the use of certified EU/UK plug adapters is acceptable, Cooluli assumes
no liability for the quality or safety of third-party adapters.
Can I use a power bank (portable charger) with my Concord-20LDX?
No, a power bank cannot be used with the Concord-20LDX.
How much energy does the Concord-20LDX consume?
Refer to page 2 of this Instruction Manual for spec details and information.
Does my Concord-20LDX come with a warranty?
Yes, Concord-20LDX model comes with a standard 1-year limited warranty. Please refer to
page 1 of the Instruction Manual or go to [e-mail] for more information.
How can I get a replacement cord?
Cooluli replacement cords are available on Amazon. Call customer service for assistance.
Where are Cooluli coolers/warmers made?
Cooluli is an American company based in Brooklyn, NY and our products are
custom-manufactured in China.
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