User manual
151
From Your Phone
■ From home, tap Apps > My Account .
– or –
From home, tap Phone . Dial *729 and tap .
Assurance Wireless Account Information and
Help
Just log in at assurancewireless.com where you can find answers to your FAQs, check your account,
change your settings, add money to your account, and much more.
Or give us a call at 1-888-321-5880.
In Case Your Phone is Ever Lost or Broken
If you lose your phone, or if it is stolen, let us know right away and we’ll suspend service. Once your
service is suspended, no one else can use your phone. We can help you get a replacement phone (most
likely at no charge). We usually can have it to you in just a few days.
If your phone breaks, it comes with a one-year warranty from the original manufacturer and you may be
able to receive a free replacement.
FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices
This device has been tested and rated for use with hearing aids, with some of the wireless technologies
that it uses. However, there may be newer wireless technologies used in the device that have not been
tested yet for use with hearing aids. It is important to try the different features on your device thoroughly
and in different locations whilst using a hearing aid or cochlear implant to determine if there is any
interfering noise.
The FCC has adopted HAC rules for digital wireless phones. These rules require certain devices to be
tested and rated under the American National Standard Institute (ANSI) C63.19-201 hearing aid
compatibility standards. The ANSI standard for hearing aid compatibility contains two types of ratings:
● M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than mobile devices that are not labelled. M4 is the better/higher
of the two ratings.
● T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to work better with a
hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/
higher of the two ratings. (Note not all hearing devices have telecoils in them.)
The tested M-Rating and T-Rating for this device (FCC ID: R38YL3310A) are M4 and T3.