Introducing the CoolMax CD-320 Product Overview The CoolMax CD-320 is available from leading storage partners in pre-configured set-ups with eSATA host connections; some also include USB host connections. Simply open the box and connect the appliance with an appropriate host cable; it’s that simple.
• Virtualization capabilities (to map the physical hard drives to virtual volumes) • Cascading • Automatic disk rebuild (when one or more SAFE volumes are configured) • Drive Locking (Data Security) • Backup Button DOWNLOAD LINK: http://www.coolmaxusa.com/download/NetTool/CD_320_Steelvine_Management_Tool.
chained hierarchy structure, you can increase the total storage capacity of your system. For more information refer to CoolMax Storage Policies on page 6 and Cascading on page 12. SATA Features The CoolMax CD-320 provides the following Serial Advanced Technology Attachment (SATA) features: • Automatic negotiation between SATA I (1.5Gbps) and SATA II (3.0 Gbps) • Serial ATA 2.5 specification compliance (Gen2m) • Serial ATA Port Multiplier 1.
You can use the CoolMax CD-320 in any of the followings ways: Appliance-Only Mode This mode allows you to use the CoolMax CD-320 with the device’s LEDs to indicate status, without using the SteelVine Manager GUI software. To select a storage policy in this mode the first time that a new factory-shipped product is used, ensure that the hard disk drives are installed, set the rotary switch on the back of the CoolMax CD-320 to the desired Storage Policy (not the GUI selection) and turn on the power.
appliance’s physical hard drives to virtual drives that are visible to the host computer. The virtual drives are called volumes in the GUI. The host operating system treats each volume as if it were a single physical drive. This virtualization allows you to overcome restrictions that are imposed by physical hard drives, such as speed, storage capacity or data storage reliability.
nodes. Even though you can use the rotary switch to select JBOD mode for any node in a cascaded configuration, only the first JBOD volume of any subordinate node is detected by your host. Therefore, selecting JBOD mode for any subordinate node is not recommended. In a JBOD configuration, the CoolMax CD-320 directly exposes each physical drive.
The SAFE storage policy stores all data in duplicate on separate drives to protect against data loss due to drive failure. One drive mirrors the other at all times, equivalent to RAID 1. Every write operation goes to both drives. SAFE provides the highest level of data protection for critical data that you cannot afford to lose if a hard drive fails, but halves the amount of storage capacity because all data must be stored twice.
SAFE33 reduces the cost of additional hard drives in operations where non-critical data could be lost without severe consequences. SAFE33 uses a SAFE volume that is mirrored across two hard drives to protect your critical data in the event a hard drive failure. If one drive fails the SAFE volume is retrievable although the BIG volume is not. When you replace the failed drive, the SAFE volume is automatically rebuilt on to the replacement drive.
The SAFE50 storage policy creates two virtual volumes; one SAFE volume and one BIG volume, and should be used when you need the high reliability for some of your data (with the added overhead of mirroring) but you don’t need high reliability for the remainder of your data. SAFE50 reduces the cost of additional hard drives in operations where non-critical data could be lost without severe consequences.
When using the SAFE33 and SAFE50 storage policies, it is possible to begin with a single hard disk drive, and then add a second hard disk drive to increase the size of the BIG virtual volume (and to provide the data protection of the SAFE volume using mirroring) when additional hard disk storage capacity is added.
Figure 9 shows various CD-320 device configurations that can be assembled using multiple CoolMax CD-320and multiple hard disk drives. CD-320 CD-320 CD-320 CD-320 CD-320 CD-320 CD-320 CD-320 CD-320 CD-320 CD-320 CD-320 CD-320 CD-320 Figure 9 - Cascading drive configuration options Note: The SATA link between cascaded nodes in a cascaded configuration is not Port Multiplier aware.
Figure 10 - Using Cascading to create a RAID 10 configuration Backup Button This feature allows you to launch a pre-configured backup software application by simply pressing a push button on the CoolMax CD-320. The backup button supports the DriveClone backup application that you can download at: http://www.coolmaxusa.com/download/OneTouch/CD_320_OTB.
Macintosh Systems • PowerMac G5, MacBook Pro or Mac Pro • MacOS X, 10.4.8 (or later) • CD-ROM drive • Mouse or compatible pointing device • SATA connection or any other third-party SATA host controller with Port Multiplier support • USB connection: USB 1.0 or 2.
computer system and the CoolMax CD-320 should both be powered down prior to making the host connection change to avoid any potential data loss or corruption. After changing the host connection, all items can be powered-up to resume operation with the new host connection. Disconnecting a USB Device USB 2.0 external devices provide support for “plug & play” connection, so that your USB storage device can be connected and disconnected while the computer is running.
Linux Systems You must manually un-mount the volume using the appropriate Linux command for your specific system type before disconnecting it. Hard Disk Drive Hot-Plug and Unplug When using a SATA host connection, the hard disk drives can be hot-plugged or hotunplugged while the system is running. However, to avoid data corruption or loss, care should be taken to ensure that the host system is not currently using any drive that is about to be hot-unplugged.
2 Getting Started Starting the SteelVine Manager Before you begin, be sure that the SteelVine Manager software has been installed according to the instructions in the Quick Installation Guide for your host computer type. MS Windows Click Start Program Files Silicon Image 57XX SteelVine SteelVineManager. Once started, the SteelVine Manager Application icon can be found in the Notification Tray located at the bottom right hand corner of the screen.
Select menu options and follow the instructions in the remainder of this guide to configure CoolMax CD-320s. When prompted, enter the administrative password (default password is admin). Mac OS X The SteelVine Manager software is installed in the Applications > Utilities > SteelVine folder. Before the SteelVine Manager starts, the launch sequence searches for an active daemon and launches it if the daemon is not active. 1. Launch the Finder and navigate to the Applications > Utilities > SteelVine folder.
4. A notice appears as the launch sequence attempts to start the daemon. Click OK. If the daemon fails to start, an error appears. Follow the recommendations in the error message to correct the problem. 5. Monitor the status of CoolMax CD-320s on the Status window. 6. Select menu options and follow the instructions in the remainder of this guide to configure CoolMax CD-320s. When prompted, enter the administrative password (default password is admin).
Introducing the SteelVine Manager The SteelVine Manager starts with the Status window visible so you can monitor the CoolMax CD-320s. The Status-only mode is entered when the rotary switch is in the JBOD, BIG, FAST, SAFE, SAFE33, or SAFE50 mode. In Status only mode, you are not permitted to change the configuration from the GUI. The only possible way to change the configuration is to change the rotary switch setting.
Fan Speed Indicates the system fan state. The field displays “N/A” if there is no fan speed sensor installed in your storage enclosure. Drive Status Section Box Status Shows the drive state: Normal, Rebuilding, Verifying, Unplugged, Needs Rebuild, New Drive, Wrong Slot, Use Bigger Drive, Mismatch, Not Readable, Locked or Unavailable. Drive S/N Shows the unique serial number assigned by the disk manufacturer. Exp. S/N Shows the expected serial number.
Table 5 - Action Menu on the Status Window These selections are only available when one SAFE volume has been configured on the system.
3 Basic Configuration This section describes the Basic Configuration Wizard and explains how to configure volumes (virtual drives). A Look at the Basic Configuration Wizard The CoolMax CD-320 provide several methods for defining the configuration. When the rotary switch (found on the back of the device) is set outside the visible presets [SAFE, SAFE33, SAFE50, FAST, BIG or JBOD], the Basic Configuration Wizard is accessible from the Status Window.
Configure Box icon Figure 11 - Basic Configuration Wizard Table 7 - Sections of the Basic Configuration Wizard Wizard Section Description Storage Policy Identifies available SteelVine Storage Policies to assign to the CoolMax CD-320 configuration. Volume List Shows Volume, Mode (storage policy), and Size details for logical volumes. The “Total GB’s Left” field (below the volume list) shows the remaining capacity in gigabytes for all hard drives. Drive Graph Displays disk space for each hard drive.
Table 8 - Toolbar Buttons on the Basic Configuration Wizard Button Tooltip Description Read a configuration from a file Reads a saved configuration into the Basic Configuration Wizard so you can apply the configuration to the CoolMax CD-320. Write configuration from system to a file Save a Configuration File to a file on the host computer. Restore configuration to last commit Cancels proposed changes.
2. When prompted, enter the administrator password. The default password is admin. 3. Select a storage policy in the Storage Policy frame. Table 10 - Basic Mode Policies Policy Description JBOD (bypass) Creates a logical volume for each physical hard drive. Available only for SATA host controllers that provide Port Multiplier support, and only available for the top-level node of a cascaded configuration. SAFE (RAID 1) Creates one volume. One hard drive mirrors the other.
SAFE33 Creates one SAFE volume that has one-third of the available storage capacity of the smaller hard drive and one BIG volume that has the remaining capacity. SAFE50 Creates one SAFE volume that has one-half of the available storage capacity of the smaller hard drive and one BIG volume that has the remaining capacity. FAST (RAID 0) Creates one volume that is striped across two hard drives to expose double the capacity of the smaller drive.
6. Click Apply to create the selected configuration, close the Wizard, and display the volumes in the Status Window (may take up to one minute to display). 7. Partition the configured volumes to complete the implementation. Refer to Chapter 5 Partitioning Volumes for details.
4 Advanced Configuration This section describes how to use the Advanced Configuration Wizard to apply more than one storage policy to volumes on the CoolMax CD-320. This mode is entered by selecting the GUI-only position on the rotary switch, if the Advanced Configuration feature is enabled for your system (refer to Customizing the SteelVine Manager on page 82). In addition, if you are using a SATA host connection, your SATA controller must be Port Multiplier aware.
Note: You cannot combine the JBOD and SAFE storage policies. A JBOD volume consumes one entire drive and a SAFE volume requires one drive for the volume and a second drive for its mirror twin. You also cannot combine the JBOD and FAST storage policies. JBOD consumes an entire drive and a FAST volume requires two drives for striping. If multiple volumes are created for a subordinate node in a cascaded configuration, only the first volume will be visible to the node above it.
Table 11 - Sections of the Advanced Configuration Wizard Section Description Storage Policy Shows the available SteelVine Storage Policies that you can assign to volumes. The options are enabled after you create a new volume or select an existing volume to edit. Drive Graph Displays disk space for each hard drive. All space allocated to the same volume appears in a matching color. A hatch pattern indicates a proposed configuration and a solid block indicates an existing volume.
Update Volume Applies the selected storage policy to the selected portion of a hard drive as a proposed configuration. Cancel Aborts the in-progress changes and returns the Wizard to the point where you can perform different advanced configuration functions. After configuring a volume Apply Submits configuration changes to the CoolMax CD-320, closes the Wizard, and displays the updated configuration on the Status Window. Cancel Aborts the in-progress changes and closes the Wizard.
3. Select the BIG Volume 0 in the volume list and click the Edit Selected Volume toolbar button.
4. Move the slider below Drive 0 to the left to change the BIG volume’s capacity allocation from the entire hard drive to a portion of the drive. This frees capacity for the second volume.
Tip: Click to the right or left of the slider within the slider’s channel to make half-GB changes. 5. Click Update Volume.
Bright, solid colors identify saved volumes 6. Click the Create a New Volume toolbar button.
7. Select the FAST radio button in the Storage Policy section. Note: Only the Storage Policies that are supported by your specific CoolMax CD-320 chiptype will appear in the list. 8. Select the Use check box below both Drive 0 and Drive 1 because FAST volumes are striped across two hard drives. 9. Verify the sliders below both drives automatically moved all the way to the right to allocate the remaining capacity on the two drives to the FAST volume.
11. Click the Write Configuration for System to a File toolbar button to Save a Configuration File.
12. Click Apply to create the multi-volume configuration, close the Wizard, and display the volumes in the Status Window (within approximately one minute).
13. Partition the configured volumes to complete the implementation. See Chapter 5, Partitioning Volumes for details. 5 Partitioning Volumes This section explains how to partition volumes after configuring them in the SteelVine Manager GUI. You must partition volumes for the host computer’s operating system before you can store data on the volumes. Refer to the operating system’s documentation for further guidance.
Partition a Volume MS Windows Important: Before reconfiguring a volume, back up your data and delete previously defined CoolMax CD320 partitions. If no hard disk drives are connected to the CoolMax CD-320 , the unit Processor device (the "Not Initialized" disk with no capacity allocated to it) will appear. Do not initialize or modify that device. 1. Right-click the My Computer icon on your desktop and select Manage from the popup window. 2.
Every disk should appear with the word “Basic”, a size value that shows the available storage capacity, and a status of “Online”. Instead of Basic, a disk could appear Unknown, Dynamic, or Not Initialized. If the disk appears as “Unknown”, right-click the disk icon and select Write Signature. A window opens with the selected disk (all Unknown disks may appear in this window). Make sure the box next to each disk is checked and click OK. The disk should now be marked as a Basic disk.
4. Click Next to start the Partition Wizard. 5. Select the Primary or Extended option and click Next.
6. Specify the partition size. By default, the partition occupies the entire volume. Click Next. 7. Assign a drive letter or mount path and click Next.
8. Name and format the partition and click Next. 9. Review the file system settings and click Finish to create the logical partition.
10. Repeat steps 1 through 9 to partition any remaining disks you configured in the SteelVine Manager GUI.
Mac OS X Important: Before reconfiguring a volume, back up your data and drag the old drive to the trash to unmount previously defined CoolMax CD-320 partition. If no hard drives are connected to the Storage Appliance, the SteelVine Processor disk (8.0 GB Config Disk Media) will appear. Do not remove or modify that partition. After you configure and partition the new volumes, restore the backed-up data to the new configuration. 1. Launch Disk Utility from the Application > Utilities folder. 2.
3. Select 1 Partition from the Volume Scheme drop-down list. 4. Enter a name for the volume in the Name field (such as “My BIG disk”.) 5. Select Mac OS Extended (journaled) from the Format drop-down list. 6. Specify the size of the partition in the Size field. 7. Click the Partition button. 8. Click Partition to acknowledge the warning.
Disk Utility mounts the created partition and represents it with an icon on the desktop. The icon is labeled with the partition name. 9. Repeat steps 1 through 8 to partition any remaining disks you configured in the SteelVine Manager GUI. Remember, do not partition the disk that represents the CD320 processor. Linux Note: For a more detailed instruction to install the SteelVine Manager, please refer to the Quick Installation Guide for Linux.
Init Rebuild: Defines whether to automatically copy (mirror) the contents of Disk 0 to Disk 1 whenever a new SAFE volume configuration is created. When this policy is “Enabled”, the data from Disk 0 will be automatically copied (mirrored) to Disk 1. When this policy is “Disabled”, no automatic copy is performed. Auto Rebuild: Defines whether to remember the non-usable state of a hard drive if it is disconnected and then re-connected to the CoolMax CD-320 .
For more information about how manually rebuild and verify a SAFE volume, refer to Chapter 7, Rebuild & Schedule Disk Verify. 7 Rebuild & Schedule Drive Verify This chapter describes the procedures for the following procedures: • Manually start or abort a Rebuild operation • Manually start or abort a Verify operation • Schedule or modify an automatic Rebuild operation Note: This set of features is only enabled when exactly one SAFE volume exists.
completed, the disk will be available for optimal use. When exactly one SAFE volume exists, you can request a drive rebuild if the disk was marked bad or a previous rebuild operation was aborted. To start the rebuild, select Action Start Rebuild Select Drive n. Once a rebuild process has been started, it can also be aborted. Once the rebuild has taken place, the Verify process will begin automatically if your system is configured to do so.
process will be terminated, and the SAFE volume will remain in a degraded (vulnerable) state until the rebuild is restarted and allowed to complete. Abort Verify To abort a verify process, select Action Abort Verify. The verify process will be terminated. This selection is only available when a verify process is active. Schedule Drive Verify Create a New Schedule The SteelVine Manager software is set up to automatically verify the rebuild of a hard disk drive.
Modify/Delete Verification Schedule You can modify or delete an existing schedule by selecting the desired radio button, then changing the parameters and clicking the OK button.
8 Email Notification Overview The Email Notification feature allows you to have the SteelVine Manager automatically send an email message if any of the following conditions or situations occur: Partition Rebuild Start Partition Rebuild Complete Partition Verify Start Partition Verify Complete Partition Rebuild Resume Temperature Too High System Fan Too Slow Power supply Fan Too Slow No Boxes Found Box Removed Drive Unplugged Drive Inserted Each of the above conditions can be customized for send
message that is sent. Accessing the Email Notification Dialog Use the following procedure to enable the security feature and lock all of the hard drives. 1. Click on the Configure Email Notification icon along the top of the SteelVine Manager Status Window or select the Setup Email Notification item from the Edit menu pull-down list. 2. Enter the Administrative password for your system (the default password is admin). 3. The Email Notification setup screen show below will appear.
Setting-up Email Notification 1. Enter the hostname or IP address of the SMTP server. If you leave this blank, the SteelVine Manager will perform a DNS lookup and will attempt to find the address of the SMTP server automatically. 2. Enter the SMTP Server Port number or use the default value of Port 25. 3. Enter your full email address into the From box, and enter the full email address(es) of the intended recipient(s) of the condition notifications into the To and CC boxes.
4. Click on the “Test Email” button at the bottom of the screen to verify that you have correctly set-up the email portions of this feature. You may need some assistance from your network administrators if you have any problems. 5. For each error condition or event item, you can use the “When to send” radio button items to specify the frequency of sending an e-mail notification message to prevent a flood of email messages, especially when the same error condition or event occurs multiple times. 6.
$DN Drive id [slot #] $V Current volume $PSF Power Supply fan OK Flag • If there is information that you would like included in the error message, you can enter it by typing in a selected message code listed above. For example, to include the “Box Serial Number”, type in the descriptive text followed by the message code as demonstrated below. • Click on the “Accept” button to complete the change.
Note: The actual appearance of this message will vary depending on the type of e-mail client software that you are using on your computer system. 9 Pop-Up Error Notification Overview You can enable or disable the Error Popup Notification. The default setting is that this feature is enabled and set to display for 30 seconds. Popup messages can appear for up to 60 seconds. To set the option for manual closure of the pop-up window, set the seconds to “0”.
list. 2. Enter the Administrative password for your system (the default password is admin). 3. The Pop-Up Error Notification setup screen show below will appear. You can Enable or Disable the popup message by selecting the appropriate radio button. You can also specify the duration of the display time for the popup messages. 4. Click “OK” to save your settings.
Backup Button Overview The Backup Button feature allows you to launch a pre-selected third-party software application by pressing a special-purpose push-button on the CoolMax CD-320 (different from the mode change push-button used to create a new Storage Policy). Direct support is available for the Retrospect Express backup application from EMC Corporation (version 6.5 or later), although you configure this feature to launch any other application program by specifying its command-line syntax.
EMC Retrospect Express (optional) If you have already installed the EMC Retrospect Express application on your computer, that backup application package will appear in the drop-down list in the Backup Button dialog. You can then select the EMC Retrospect Express item from that list. Click on the Apply button to apply your selection.
Click on the application program or command file that you want to associate with the Backup Button, and then click on the “Open” button. The full pathname of that application program will be added to the drop-down list in the previous dialog. Click on the “Apply” button to save that association. It is possible to add any number of application programs to the dropdown list, although only one application program can be the active selection.
daemon starts automatically when you install new software. Uninstall Current Software MS Windows 1. Exit the SteelVine Manager GUI. 2. From the Windows taskbar, select Start > Control Panel > Add or Remove Programs. 3. Select the SteelVine Manager program and click Remove. 4. Confirm that you want to remove the SteelVine Manager software by clicking Yes. 5. Optionally move or delete the .
Install New Software For Windows, Mac, or Linux, follow the instructions in the SteelVine Quick Installation Guide for your operating system to install a new version of the SteelVine Manager software. Monitor and Troubleshooting This section describes options you can use to monitor and troubleshoot the CoolMax CD320. Monitor the CoolMax CD-320 Monitor Drive Status The color of the drives and the labels in the Status Window indicate the state of the drive.
Green Normal Drive is active. No action is needed. Gray or Red Unplugged Drive is offline. The color is initially gray, and may turn red after writing to a SAFE volume. Secure drive in its bay. Replace drive if needed. Needs Rebuild Drive is in a failed state. Data was written to a SAFE50, SAFE33 or SAFE volume while the drive was offline. Replace the failed drive. Use Bigger Drive Drive was replaced with a smaller drive.
Red Celsius (104º Fahrenheit) CoolMax CD-320. Temperature is greater than 45º Celsius (113º Fahrenheit) Ensure constant airflow around the CoolMax CD-320. If there is no airflow, replace the fan. Identify the drive causing the temperature increase and replace it. Note: If no temperature sensor is installed, a value of “n/a” will appear. Monitor Fan Status The CoolMax CD-320 uses the following colors and values to indicate fan status.
The Event Log screen displays a list of events in a table format of columns and rows. • Date displays the date and time of the event. • Box SN and Drive SN display the respective serial numbers for the event. • Drive Manufacturer displays vendor information. • Message gives an event description. 2. Click Refresh to update the log or click Close to close the log.
Drive 2 Drive is rebuilding Drive is not being accessed Bad drive or disconnected from host Normal read/write activity System Power ON Power OFF or corrupted firmware N/A N/A Alarm Error No error N/A N/A Note: The easiest way to tell the difference between a blinking LED and a flashing LED is that flashing stops when the read/write activity is finished and blinking does not stop. The blink rate is slower, but the difference in speed is more difficult to detect visually.
Troubleshoot the HBA: • Connect to an alternate SATA port. • Connect an alternate device to the HBA. • Remove all other PCI peripherals to rule out interference. • Move the HBA to an alternate PCI-X slot. • Try the HBA in a PCI slot. Verify the System LED status to confirm power. CoolMax CD-320 USB connection is not recognized. Verify HBA BIOS recognizes empty CoolMax CD-320. Turn-off PCI bus power save mode in the host BIOS. Verify the USB connection and try a different USB cable.
Review SteelVine Manager Software Release Notes available at www.steelvine.com for additional troubleshooting information.
