Owner's Manual

WARRANTY
10 WARRANTY 11
Modifications and Repair: Equipment that has been modified or altered by persons other than CookTek
or its service agents, or Equipment that has had non-approved devices or connection items attached
thereto, is excluded from coverage under this warranty. Repair of the Equipment by anyone other than
CookTek or its authorized service agents will void all warranties on the Equipment.
Accessories: All accessories and parts (collectively “Accessories”) such as pans, bags, ceramic cooking
platters, paddles, approved cleaning chemicals, and other non-electrical devices are warranted against
defects in materials and workmanship for a period of 90 days from the date of shipment from CookTek’s
factory. Failure of or damage to Equipment or components from the use of non-approved cleaning
chemicals, devices or processes is excluded from this warranty.
Outstanding Invoices: If the full invoiced amount for the original Equipment purchased or for a
non-returned Advance Replacement Unit has not been paid within forty-five (45) days from the invoice
date, then CookTek will have no obligation to honor this or any other warranty on the Equipment until
payment is received in full, including any accrued interest or other charges, has been satisfied, at which
time warranty coverage will be reinstated, but the Warranty Period will not be extended.
Advance Replacement Warranty Service, Exclusive Remedy
CookTek will be solely responsible for determining whether or not the Equipment or any component
thereof is Defective. Defective Equipment will be repaired exclusively under CookTek’s Advance
Replacement Warranty Service. Upon notification of a repair issue, CookTek will send an Advance
Replacement Unit to the address provided at its expense. The Advance Replacement unit may be new or
refurbished at CookTek’s sole discretion. Upon receipt, you must remove and/or uninstall the defective
equipment and place the defective equipment in the packaging provided with the Advance Replacement
Unit. It is your sole responsibility to pack and return the defective equipment to CookTek using the
packaging and shipping label provided. Units that are not returned after 30 days or units that are
improperly packaged and damaged shall be charged to the customer at current list price. The Advance
Replacement Unit’s warranty will continue through the end of your original warranty period. In no
case will an Advance Replacement Unit extend the duration of the warranty period. This paragraph
states CookTek’s sole and exclusive obligation and liability and your sole and exclusive remedy under
this warranty. CookTek shall not be responsible for a failure to provide warranty services due to a user’s
non-compliance with this clause.
Warranty Claims
Claims under this warranty must be reported to CookTek during our normal working hours at
800.90TURBO, or such other reporting service as CookTek may designate. Upon receipt of the claim and
related information and preliminary verification that the claim is valid, CookTek will promptly send an
Advance Replacement Unit to the requested location within North America.
Disclaimer of Damages
CookTek disclaims all incidental, special and consequential damages, including but not limited to loss
of use, lost revenue or profits, or substitute use, suffered by you or any third party, whether arising in
contract, tort (including negligence), or otherwise, resulting from any breach by CookTek or its service
agents of this warranty, or resulting from the manufacture, use, or defects, of or in the Equipment, even if
CookTek was apprised of the possibility of such damages.