User Manual

12 NORTH AMERICA LIMITED WARRANTY
Outstanding Invoices
If the full invoiced amount for the original Equipment purchased or for a non-returned Advance Replacement
Unit has not been paid within forty-five (45) days from the invoice date, then CookTek will have no obligation
to honor this or any other warranty on the Equipment until payment is received in full, including any accrued
interest or other charges, has been satisfied, at which time warranty coverage will be reinstated, but the Warranty
Period will not be extended.
Advance Replacement Warranty Service, Exclusive Remedy
CookTek will be solely responsible for determining whether or not the Equipment or any component thereof is
Defective. Defective Equipment will be repaired exclusively under CookTek’s Advance Replacement Warranty
Service. Upon notification of a repair issue, CookTek will send an Advance Replacement Unit to the address
provided at its expense. The Advance Replacement unit may be new or refurbished at CookTek’s sole discretion.
Upon receipt, you must remove and/or uninstall the defective equipment and place the defective equipment in
the packaging provided with the Advance Replacement Unit. It is your sole responsibility to pack and return the
defective equipment to CookTek using the packaging and shipping label provided. Units that are not returned
after 30 days or units that are improperly packaged and damaged shall be charged to the customer at current list
price. The Advance Replacement Unit’s warranty will continue through the end of your original warranty peri-
od. In no case will an Advance Replacement Unit extend the duration of the warranty period. This paragraph
states CookTek’s sole and exclusive obligation and liability and your sole and exclusive remedy under this war-
ranty. CookTek shall not be responsible for a failure to provide warranty services due to a user’s non-compliance
with this clause.
Warranty Claims
Claims under this warranty must be reported to CookTek during our normal working hours at 800.90TURBO,
or such other reporting service as CookTek may designate. Upon receipt of the claim and related information
and preliminary verification that the claim is valid, CookTek will promptly send an Advance Replacement Unit
to the requested location within North America.
Disclaimer of Damages
CookTek disclaims all incidental, special and consequential damages, including but not limited to loss of use,
lost revenue or profits, or substitute use, suffered by you or any third party, whether arising in contract, tort
(including negligence), or otherwise, resulting from any breach by CookTek or its service agents of this warranty,
or resulting from the manufacture, use, or defects, of or in the Equipment, even if CookTek was apprised of the
possibility of such damages.
Customer Indemnity
You agree to indemnify, defend and hold CookTek harmless from all third party claims, demands, judgments,
fees and costs directly or indirectly arising out of or related to your use of the Equipment. You further agree to
indemnify and hold CookTek harmless from any incidental, consequential or special damages suffered by you,
including lost revenue or profits, loss of use, or substitute use, during periods of Equipment failure or loss of use.
Territory
This warranty is valid in the United States of America, Canada and Puerto Rico.